The New York TimesNew york times digital subscription

I want to cancel my digital subscription to the NY Times for a little while due to budget reasons. There is no online resource to do this, so I called their 800 number. The representative told me that their system was down and that she would need my address to submit the request manually. I said, no thanks, I don't want to provide my address--it's private. And anyway, I have a digital subscription and should be able to manage this online. The rep said to try back later. Frustrating!! Fix it NY Times!!!

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.