The Native Translator’s earns a 2.0-star rating from 0 reviews and 4 complaints, showing that the majority of clients are somewhat dissatisfied with translation services.
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Absolutely disappointed!
Do not use this terrible service! They say they have native translators but I doubt that's really true!
My paper was full of mistakes and no native speaker would make such ridiculous mistakes. When I contacted The Native Translator customer service and asked for my money back they refused and said that I was just a liar!
I'm extremely disappointed with their service and quality of their work, just not worth the money!
Standard of service
fbA totally unprofessional company, very rude and inept. Failure to follow a basic request has meant that an overpriced translation is totally useless. As I requested a professional translation for a government body, I needed specific wording actually on the translation, instead it was provided on a seperate piece of paper which is unacceptable. A waste of money. Have since used a local, government approved translator which was half the price.
We used them too and was very happy with the result.
Very Unprofessional Translation Service
Very unprofessionally run ecommerce business - the Top 100 badge they display on their website is one they purchased from another online provider - this translation site does not comply with any certificates. I was forced to pay twice for an important document to be translated - The Native Translator's version was sub standard - had to use Straker in the end - much more professional and top quality translation and better price too! Be warned The Native Translator is NOT a good translation service at all!
The complaint has been investigated and resolved to the customer’s satisfaction.
We saw your comment before we ordered our translation and asked the company what this was all about.
They showed us the correspondence with you. You are a copywriter they found on PPH and your work were substandard so they refused to pay for it and now you want to get back at them. That's really low!
We were very happy with the work they did for us and we have absolutely no complaints.
Is The Native Translator Legit?
The Native Translator earns a trustworthiness rating of 94%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for The Native Translator. The company provides a physical address, 7 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of The Native Translator's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
The-native-translator.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
The-native-translator.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for The Native Translator have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- The-native-translator.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The the-native-translator.com may offer a niche product or service that is only of interest to a smaller audience.
- The Native Translator protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Bad and slow services
I want to warn other people that the website www.the-native-translator.com is total scam. I used their services in order to translate, but it was horrible. They provided the worst translation and they did this translation very slowly. I waited for my translation several weeks, but I told them to do it ASAP. I wasted only money, ‘coz this translation cost about $50. Not recommended company and better avoid them.
Have used The Native Translator for legal translation from English to both German and French with great result. They are professional and if you need to contact them you get a reply within minutes.
Optimum copy, if they are not ranked by Google how did you find them then?
Totally agree - see my review - this company provides very poor translations but pretend to be among the Top 100 translation websites which is totally untrue - they purchased the badge! They are not even ranked by Google!
I checked, they were actually ranked by Common Sense Advisory so both the ranking and the badge is correct. The fact that they displayed the ranking isn't something we should hang them for or?
Overview of The Native Translator complaint handling
Most discussed The Native Translator complaints
Bad and slow servicesRecent comments about The Native Translator company
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They made a translation of a medical document into English for us and the translation was excellent.
Lena