The Merrick Bank Corporation Customer Service


The Merrick Bank Corporation

PO Box 5000
United States - 84020-5000

Customer Support Phone Numbers

+1 800 204 5936(Credit Cards) 1 0
+1 888 545 5777(Recreational Lending) 1 0
+1 866 638 6851(Certificates Of Deposit) 1 0
Overnight Payment
Attn: Lockbox Operations № 660702, 2701 East Grauwyler Road, BLDG 1, Irving, TX 75061

Credit Department
P.O. Box 1442, Draper, UT 84020-1442

The Merrick Bank Corporation Complaints & Reviews

The Merrick Bank Corporation / credit card customer service

Jun 06, 2019

Very poor customer service. I called to activate a replacement card. After I gave the employee my whole card number he asked for my ssn. I had already supplied my name, credit card number, last 4 of my social, home phone, cell phone. When I questioned him why he needed my ssn too, he said...

The Merrick Bank Corporation / random shutdown of account without notification

Apr 17, 2019

I have had a Merrick Bank card for over 2 years. Recently I have had multiple fraudulent charges atleast 4-5 times in 6-8 months. I get issued a new card everytime no issues. The last one a couple weeks ago I get a new card I activate it and it's declined. I call the credit card company...

The Merrick Bank Corporation / changing my payment method from my debit visa to my credit card visa

Jul 05, 2017

I submit my debit visa #5310 for, method of payment, to play the gsn games, I have used this debit visa card, dated back to 2016. As of June 8, 2017, an unauthorized person went into my account and changed my debit visa #5310, to my credit visa of Merrick bank #4743, Merrick bank claims I...

Merrick Bank / credit card

Jan 09, 2016

I have had an account with Merrick bank for years. I get my bill in the mail every month, despite signing up for electronic invoices and I pay my bill on time every month. For several months I have been receiving emails from them stating I needed to click on the link to verify my account...

Merrick Bank / worst bank ever

Jun 08, 2011

I had my account with advanta bank which was bought out by Merrick in 2010. I never received anymore statements. I called with my concerns only to find i was charged late fees. They refused to send me paper statements. They refused to sign me up for online payments and wanted to charge me...

Merrick Bank / heartless


When my father died, my mother lost half of her income. She called all her credit cards and worked out payment plan she could afford and slowly paid every card off. Every card except for Merrick. They absolutely refused to work with her. They were horribly rude and treated her like she wa...

Merrick Bank / lies


Merrick bank holds my payment for a week before posting money to my account.Now my airline tickets cost more and they want to charge me $48 a year to be abused.35% interest!!! I pay off balance every month and they are angry they don't get to rape me anymore.If I cancel card they will...

Merrick Bank / rip off


In light of the economy and Banks getting bazillions of tax payer dollars to make things easie for people, last week I called Merrick Bank and requested the reduce my outrageouesly high 26% interest rate. They were totally unsympathetic and flatly said no. The following week (July 15...

Merrick Bank / unauthorized charges

Every 15 of the month I get my monthly statement, I send the payment out the very same day, I send the payment to its hicksville office in ny, mind you I live in nyc, so it should only take a couple of days. the following month I get a late payment fee of 39.00, the only way they stop...

Merrick Bank / scam and lies

I have had a credit card with Merrick Bank for over a year - I have never been late. My company closed and the company I worked for owed me over a month's pay. This company started calling me yesterday (Cardholder Mana, my caller id shows they called 5 times today and it won't...