The Cleaning Authority review: Negligent house cleaning

DO NOT USE THIS BUSINESS UNLESS CHANGES ARE MADE IN THE QUALITY OF THEIR SERVICE. My housemate and I hired The Cleaning Authority of Salt Lake City under the management of Michael to clean our condo. Prior to the arrival of the company's cleaning team Jason and Fernanda, we had prepared a list of things we wanted them to do while cleaning here. Upon their announcement that they were finished and left, we inspected the house for the thoroughness of the tasks we'd asked to be be done on the list. Much to our dismay, we discovered that NO dusting had been done. There was still garbage on the kitchen floor beneath the kitchen garbage can and floor heater. Neither the appliances or exposed open shelves had been dusted at all. Still on the area rug on the livingroom floor was an open carton with uneaten french fries sitting there on the floor beside the reclining chair. On the floor in the bathroom between the emptied garbage can and wall was a dirty, used cotton swab. When we called the company asking that the cleaning team return to finish the job, Jason was belligerent towards us when we pointed out these areas to him claiming that the things were "hidden". Obviously he had not bothered to move anything to sweep, mop or vacuum beneath or around them. The man just said belligerently for us to "call the company". I told the man it was stupid of him to not move things to clean thoroughly. They left. When speaking to Michael the manager about this incident he seemed to side with his disrespectful, unthorough cleaners believing the man that we dropped the 'f' bomb and was "hostile" towards them when the truth is we were not at all. We DO NOT RECOMMEND ANYONE USE THIS BUSINESS IF THEY WANT A GOOD THOROUGH CLEANING DONE IN THEIR HOME.

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