I placed an order on October 4 and I have not received it yet. The order number is 940014229497..
The tracking number is 00271107679011717447.
I am a new customer and I am greatly disappointed in the lack of customer service. Your shipping charges are ridiculously high, especially because of the lag time.
I have tried reaching out to you on your landline, but it was completely automated and offered no help.
This is my second written attempt at getting the status of this order, but I have not received a reply. Please contact me as soon as possible with an update.
[protected]@gmail.com
[protected]
Louise Daconta
Desired outcome: If this item is not received by 10/20/25, I’d like a full refund.
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