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The Animal Rescue Site

www.theanimalrescuesite.com

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The Animal Rescue Site Complaints 10

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2:06 pm EDT
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The Animal Rescue Site Making a Difference with The Animal Rescue Site: A Review of the Ultimate Animal Lover's Destination

I recently came across The Animal Rescue Site (theanimalrescuesite.com) and I have to say, I was impressed. The website has a lot to offer for anyone who loves animals. They have a huge selection of products, from clothing to home décor, and a portion of each purchase goes towards helping animals in need.

But the best part about The Animal Rescue Site is that they actually do something to help animals. The site has a section devoted to clicking to give, where visitors can simply click a button to donate food and care to animals in shelters. And let me tell you, it feels great to give back to these furry friends in need.

I also appreciate that The Animal Rescue Site supports a variety of animal causes, not just dogs and cats. They have sections on their website devoted to saving wildlife and helping horses, among others. This shows that they truly care about all animals, no matter what shape or size.

Overall, I highly recommend The Animal Rescue Site to anyone who loves animals and wants to help make a difference. It's a great way to support a good cause while also getting some cute and unique products. Plus, knowing that I'm helping animals with just a click of a button is incredibly rewarding. Thank you for all that you do, The Animal Rescue Site!

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12:35 pm EDT
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The Animal Rescue Site Greater Good: A Review of Their Clicks and Donations System

Clicks sometimes work, but not always. When you click, all the money goes to Greater Good, not just the animals. They also sell merchandise which helps a bit with donations. The idea is to make you buy stuff and donate at the same time. However, some people who used to fly animals out of harm's way left Greater Good due to its sneaky ways. It's better to donate directly to animal rescues that actually help the animals. You can try Wings of Rescue, which is a legit place to donate that saves animals. They used to partner with Greater Good, but left. You can draw your own conclusions from this.

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10:50 am EDT
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The Animal Rescue Site Lack of Half Sizes and Poor Customer Service: My Experience with The Animal Rescue Site

It's really upsetting that I won't be able to buy from The Animal Rescue Site, even though I really fancy supporting animals whenever I can. The shoes that they offer do not come in half sizes, which is quite a bummer. I heeded the advice of other reviewers and chose the next size up. But upon receiving the shoes, I found out that they were way too big for me. Now, I'm stuck with the inconvenience of having two pairs of shoes that don't fit and having to pay for their return shipping myself.

I've tried emailing them twice over the past few weeks, but to no avail. This leaves me rather anxious about even sending them back, as I'm afraid that I won't get my money back at all. The silence is deafening, and it's clear that customer service wouldn't be their strongest suit. It's really disappointing because I just want to help out animals in any way possible.

In conclusion, I have to say that I won't be purchasing from The Animal Rescue Site again. The poor communication and the lack of half sizes for shoes are significant drawbacks that would make me hesitate to shop there again.

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Is The Animal Rescue Site Legit?

The Animal Rescue Site earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds The Animal Rescue Site to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, The Animal Rescue Site is known for their high standards and safety. If you're thinking about dealing with The Animal Rescue Site, it's wise to check how they handle complaints.

The age of The Animal Rescue Site's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Theanimalrescuesite.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Theanimalrescuesite.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up The Animal Rescue Site and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Theanimalrescuesite.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While The Animal Rescue Site has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • The Animal Rescue Site protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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The Animal Rescue Site Supporting Animal Rescue Efforts While Addressing Animal Cruelty in China: A Review

I gotta say, I've been using this site for a while now and it's a great place to purchase animal-related products. However, I can't help but notice that most items are labeled as 'Made in China'. Now, I ain't no genius, but I know that China doesn't have the best reputation when it comes to animal treatment. You hear stories about dogs being skinned alive and it just makes your skin crawl. So here's my dilemma, while I love supporting animal rescue efforts, it seems ironic to be supporting the very country that harbors such gruesome practices. Maybe if our purchases were affected (i.e. not buying items marked 'Made in China'), it could put some pressure on the Chinese Government to address their animal cruelty practices. Additionally, it would be really nice to have more choices when it comes to supporting American-made products. Animals are in dire need of help, and changes need to be made ASAP.

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The Animal Rescue Site Disappointed by Customer Service and Quality of Products from the Animal Rescue Site

I recently made 2 orders from the Animal Rescue Site in the last week. I was excited to receive my items and support their efforts to help animals in need. However, after placing my orders I suddenly remembered that I forgot to include a code for a free scarf. So, I contacted their customer service department in hopes of adding on the offer. Unfortunately, it took almost 2 whole days for them to reply and by that time they informed me that my order had already been shipped out. I was disappointed in their service which was quite poor. Upon checking, I even noticed that my order still hadn't been shipped yet! It was a frustrating experience and has left me reconsidering future orders from their shop.

Although it's not the first time I've shopped with them, I've previously encountered issues with the quality of their products. An example would be the pair of shoes I purchased from them a while back. To my dismay, I noticed that after only a few wears, one of the shoes had a rip in it. This added to my already growing disappointment with the Animal Rescue Site.

All in all, I still appreciate their support towards animal rescue missions and any purchase made from their site helps contribute to that effort. However, their lack of promptness and consistency in service and quality may discourage me from shopping with them again in the future.

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The Animal Rescue Site Poor Customer Service and Misleading Sale on The Animal Rescue Site

I really wanted to share my recent experience with The Animal Rescue Site because it left me feeling quite frustrated. I've used the site in the past and have never had any issues before, but this time, I was treated rather poorly. First of all, I had to wait on hold for nearly two hours - that's one hour, fifty-four minutes and forty-two seconds to be exact - just to talk to a customer representative. Needless to say, I was not impressed.

Once I finally got through to someone, I wanted to inquire about a product that was on their extended cyber deals sale. The product in question was advertised for only $10 in every size, but when I tried to buy it, the price suddenly jumped up to $19. When I questioned the man on the phone about this discrepancy, he claimed it was because of the size - something that wasn't mentioned in the product description. I pointed out that the picture showed the product in every size and there were no disclaimers about the price difference, but before I could even finish my sentence, he hung up on me!

I was so disappointed and frustrated by this experience that I will never support The Animal Rescue Site again. It's a shame because I really love their mission and what they stand for, but customer service is such an important aspect of any business, and they clearly don't value it. I hope that my feedback will encourage them to improve their practices and treat their customers with more respect in the future.

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The Animal Rescue Site Disappointing Experience with The Animal Rescue Site: Late Delivery and Rude Customer Service

Let me tell ya, I was pretty disappointed with The Animal Rescue Site. I ordered some items that were supposed to arrive on December 20th, just in time for Christmas, you know? But boy, oh boy, did I have a run-around! First, they told me one thing, then another, and yet another. It's like they didn't even have things straight. I was really looking forward to giving these gifts to my loved ones, but now I don't even know if they're gonna come in time. And on top of that, the people I talked to were so rude! It makes ya wonder how they treat their own fur-babies, if ya catch my drift. I won't be ordering from them again, let me tell ya. I'd much rather donate to my local shelter or the ASPA. Stay away from The Animal Rescue Site, folks. It's just not worth it!

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The Animal Rescue Site Disappointing Service: Animal Rescue Site's Inconsistent Shipping and Customer Support

I'm not sure if I should be happy or angry with the Animal Rescue Site online store. I ordered a product from them and it took a while for them to ship it to me. Nine days to be exact! That's crazy long! And to make matters worse, they paid themselves from my account right away. I mean, couldn't they have just shipped it right away too? I really don't understand.

Then, to add salt to the injury, they sent me a tracking number that kept changing the arrival date. Every day, after it didn't arrive, I'd check the tracking number and the date would change. It got so frustrating that I just gave up and waited for the product to magically appear at my doorstep.

Now, the product has been stuck in Fife, WA for four days and there's no sign of it moving. I don't know what's going on but this is unacceptable! It's as if they don't care about their customers' satisfaction anymore. And what's worse is that this isn't the first time I've had problems with their shipping. Every time I order from them, the shipping time is ridiculous.

Their sizes are also so inconsistent. I never know what size to get and usually end up returning the product because it either doesn't fit or is too small.

Having said all this, I still love the concept of the Animal Rescue Site and what they stand for. But their customer service needs a serious revamp. I'm done with them and have unsubscribed from their mailing list. I'm so disappointed because I really wanted to support their cause.

Anyway, if you're thinking of buying from them, be prepared to wait for a long time and know that their customer service is not the best.

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The Animal Rescue Site Customer Loyalty Doesn't Always Guarantee Fair Treatment: My Experience with The Animal Rescue Site

So, I have been using The Animal Rescue Site (theanimalrescuesite.com) for quite some time now, at least 7 years. I absolutely loved the site and everything that they stand for. They give back to animals in need by funding free food bowls for shelter animals with every click on their site. I mean, who wouldn't want to help out some furry friends in need? This is why I was a loyal customer for so long.

But, unfortunately, I made a mistake when I was trying to place an order for some of their freebies. I wanted to order more than one, which was against their policy, but I had no idea. Next thing I know, I received an official letter from their "Fraud Unit" telling me that I was being warned for ordering more than one freebie at a time. My initial reaction was anger. Why couldn't they have just refused my order or sent me an email telling me that I couldn't order more than one? I wasn't trying to commit any sort of crime, I just made an honest mistake. It felt like a slap in the face, like they didn't trust me as a customer.

To be honest, it really soured my experience with the site. I haven't returned since, and I have stopped clicking on the site to fund the free food bowls. It's a shame really, because I really do love what they stand for. But, at the end of the day, it just wasn't worth it for me to continue being a customer with how they handled my mistake.

So, while The Animal Rescue Site does great things for animals in need, it's important to remember that they have policies in place that must be followed. If you're a loyal customer like I was, make sure to read all of their terms and conditions carefully before placing an order. And remember, mistakes happen- but they may not always be handled in the way that you expect or want them to be.

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The Animal Rescue Site Terrible Customer Service Experience with The Animal Rescue Site: A Review

I made an order from The Animal Rescue Site on February 14th. Not so long after, I noticed that I had ordered the incorrect color for three of the items I had purchased. I tried changing the colors online, but much to my dismay they did not provide this option. Being quite bummed out, I decided to phone customer service at around 3 pm; approximately 2 hours after I placed the order. To my surprise, they were closed- how inconvenient!

I didn't give up though. I dialed customer service again the following morning, hoping to speak with someone who would be able to assist me. Alas, it was too late to make any changes to my order. I then tried sending an email in hopes of at least being able to cancel it before it was shipped. I received a response email, but instead of a solution, it was a warning that I would be fined if I refused to accept the order if it was shipped! What a terrible experience.

In my opinion, The Animal Rescue Site has the WORST customer service I have EVER had to deal with. I will never order from them again and would highly recommend anyone looking for quality customer service to take their business elsewhere.

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Overview of The Animal Rescue Site complaint handling

The Animal Rescue Site reviews first appeared on Complaints Board on May 16, 2023. The latest review Making a Difference with The Animal Rescue Site: A Review of the Ultimate Animal Lover's Destination was posted on Jun 3, 2023. The Animal Rescue Site has an average consumer rating of 1 stars from 10 reviews. The Animal Rescue Site has resolved 0 complaints.
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  1. The Animal Rescue Site Contacts

  2. The Animal Rescue Site phone numbers
    +1 (206) 268-5401
    +1 (206) 268-5401
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  3. The Animal Rescue Site emails
  4. The Animal Rescue Site social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2025
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The Animal Rescue Site Category
The Animal Rescue Site is ranked 12 among 110 companies in the Pet Services category

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