BringFido
reviews and complaints

I gotta say, Bring Fido is the bee's knees when it comes to booking accommodations for my furry friends. I mean, who wants to deal with the hassle of finding a place that accepts pets, let alone large elderly dogs like mine? It's a real pain in the keister, let me tell ya. But with Bring Fido, it's smooth sailing all the way.

One time, we were on a road trip and things were going great until we hit a snag. We were running late and the hotel we had booked gave away our handicapped room. It was midnight and we had been driving for 12 hours straight. We were at our wits' end and didn't know what to do. That's when we called Bring Fido and spoke to Kristen. She was a real lifesaver, I tell ya. She found us another room nearby within minutes and even booked it for us directly. Talk about customer service!

Booking through Bring Fido gives me peace of mind knowing that I have a guardian angel watching over my pups. They really go above and beyond to make sure everything is taken care of. I wouldn't dream of booking through any other site. Bring Fido is the real deal, folks.

I had a terrible experience with BringFido and I strongly advise against using their services. I was promised a refund for cancelling a reservation more than five days in advance, but then BringFido suddenly changed their mind and told me that they couldn't do anything about it. They even suggested that I work it out directly with the hotel. What kind of service is that? What value do they even add?

I was left to deal with the hotel on my own and BringFido took absolutely no responsibility for the $750 that I was owed. It was a complete nightmare and I hope that nobody else has to go through what I did.

I have proof of everything that happened, including the email where BringFido promised me a refund. You can see it all here:

https://imgur.com/TIKMB2W
https://imgur.com/4U5298R
https://imgur.com/GPJPSVc
https://imgur.com/LVnIS83

Please, do yourself a favor and avoid BringFido at all costs. They will do nothing but cause you trouble and cost you money.

I recently used BringFido to book a room for me and my furry friend in San Diego. I was in a bit of a rush and had to cancel another booking with a different provider, but that's a story for another day. Anyways, I went ahead and booked a room with BringFido, assuming that it would be pet-friendly, since that's what they're known for. However, after booking a non-refundable room, I received a confirmation that left me feeling confused and frustrated. It said that guests with pets must call a number prior to booking to verify the availability of a pet-friendly room, or risk not being able to check in with a pet and/or incurring any associated cancellation penalties. What a hassle! I had already booked the room and now I had to call and verify that it was pet-friendly? This seemed like a waste of time and energy to me.

I decided to call the number anyways, just to make sure that my room was indeed pet-friendly. Luckily, it was, but I couldn't help but wonder why this information wasn't made clear during the booking process. It would have saved me a lot of stress and anxiety. I mean, isn't the whole point of using BringFido to find pet-friendly accommodations? I don't see the benefit of using them if I still have to call and verify that the room is pet-friendly.

But wait, it gets worse. After booking the room, I found out that many other booking sites had the same room for $40/night cheaper. BringFido was the most expensive rate. What a rip-off! I felt like I had been taken advantage of. I could have saved a lot of money if I had just used another travel booking site.

To make matters even more frustrating, when I arrived to check-in, they didn't have our room. After 15 minutes of confusion, it turned out that they had spelled our name wrong when booking. I checked my BringFido account and everything was spelled correctly, so it was definitely their fault. I couldn't believe it. I had already gone through so much trouble just to book this room, and now they couldn't even get my name right?

Needless to say, I will not be using BringFido again. It's just not worth the hassle. I would recommend using any other travel booking site and simply checking the "pet-friendly room" option. It's just as good, if not better, and you won't have to deal with all the unnecessary stress and frustration that comes with using BringFido.

As someone who loves their pets and also loves to travel, finding a website that caters to both can be a real game-changer. Enter BringFido - a site that I was lucky enough to discover before embarking on a recent road trip with my beloved pitt/lab mix.

Right from the start, I was impressed by the variety of search options available to me. Whether I was looking for a dog-friendly restaurant or a hotel that welcomed pets, the site provided a wealth of information that made my planning process a breeze.

One of the things that I appreciated most about BringFido was the stringent pet rules that were clearly laid out for each hotel. Too often, I have booked what was billed as a "pet friendly" hotel only to be hit with large fees or unreasonable restrictions. With BringFido, I had peace of mind knowing that I wasn't going to run into any unpleasant surprises when I arrived at my hotel.

Not only that, but the site also offered incredibly competitive rates on some of the best pet-friendly accommodations out there. I felt like I was getting a great deal without having to compromise on the quality of my vacation.

When I did have a question, the customer service rep at BringFido was incredibly helpful and even went as far as to confirm our late arrival with the hotel on our behalf.

All in all, I would highly recommend BringFido to any pet owner who wants to take the hassle out of vacationing with their furry friend. The site offers a wealth of information, excellent customer service, and rates that are hard to beat. From now on, I'll be turning to BringFido whenever I'm planning a trip with my pets in tow.

As someone who is passionate about traveling with their furry friend, let me tell you about my recent experience with BringFido. I recently drove from Pennsylvania to meet a group of friends and their canine companion in Newburgh, NY which was the halfway point for everyone. In preparation for our meet-up, we consulted BringFido's website for dog-friendly eateries in the area and chose Bill Joe's Ribworks for dinner.

Excited to dine with our pets, we were disappointed when we arrived and were told that the restaurant only allowed "service dogs". While we quickly found another dog-friendly restaurant a block away, the entire situation left us feeling frustrated and wished that BringFido would have provided clearer guidance.

There are countless perks to traveling with your dog at your side, but it can be tricky to find accommodations that are pet-friendly. That's where BringFido comes in, as their website purports to offer comprehensive information on pet-friendly hotels, restaurants, and other attractions wherever you go. Unfortunately, in cases like our experience, where a restaurant only allows certain pets and not others, there can be some gaps in their guidance.

As wonderful as BringFido is, they should ensure that every listing on their site is accurate and comprehensive. By doing so, they can help pet owners like myself avoid unpleasant surprises when we are traveling with our beloved furry friends. Despite the hiccup during our trip, I would still recommend BringFido for any pet owners planning their next adventure.

As someone who has traveled with a furry friend, I know how challenging it can be to find accommodations that are both pet-friendly and comfortable. That's why I was thrilled to discover BringFido, a website that specializes in making life easier for pet owners on the move.

When my family and I were relocating from Alaska to Texas, we knew that we wanted to bring our beloved dog along for the ride. But finding hotels that would allow pets, and that we could trust to take good care of our pup, was a daunting task. That's where BringFido came in.

From the moment we signed up for an account on BringFido, we knew we were in good hands. The interface is user-friendly and intuitive, making it easy to search for pet-friendly hotels in the areas we were traveling through. We were able to filter our search results by price, location, and other criteria, so we could find exactly what we were looking for.

But what really set BringFido apart was the personalized attention we received from their team. They acted as our personal pet hotel concierge, calling us a few times to confirm our payments and make sure we had the most up-to-date information on each hotel. They even went so far as to check in with us after we had completed our stays, to make sure everything had gone smoothly.

Most importantly, we could tell that BringFido cared about our dog's well-being as much as we did. Each hotel we booked through the website had accurate and detailed information about their pet policies and amenities, so we knew our pup would be comfortable and happy during our long journey.

I was so impressed with BringFido's service that I even went the extra mile to call each hotel we had booked, to confirm that all the pet details were correct. And I'm happy to report that every hotel matched up perfectly with what BringFido had told us.

Overall, I can't recommend BringFido highly enough. They made a stressful and complicated situation so much easier, and gave us the peace of mind we needed to enjoy our move. Thank you, BringFido, for all your help and support - paws up to you!

I recently used BringFido to search and book a room for myself and my furry friend. While browsing through the available options, I selected a date from the calendar that popped up on my Apple device. However, I was disappointed to discover that the app automatically defaulted to the current date instead of the one I had selected. Sadly, I only realized this the next day when the site asked me how my stay was.

To remedy the situation, I called BringFido's customer service team in the hope of receiving credit for the error. Unfortunately, I was informed that while they were aware of the issue, they could not offer me credit because the responsibility for booking ultimately lay with the hotel.

Despite this setback, I would still recommend using BringFido to search for hotels that are pet-friendly. However, I would caution against using the site to book your stay. Instead, I suggest booking directly with the hotel to avoid any mishaps or confusion.

Overall, while I was disappointed with BringFido's booking process, their search functionality and customer service were both satisfactory. I will likely continue to use their site in the future, but only to search for accommodations rather than booking them.

Recently, I had the opportunity to try out BringFido for my wedding anniversary celebration. I was looking forward to a romantic getaway and was excited to see the different options available on BringFido. Unfortunately, my experience with BringFido was not a pleasant one. To begin with, I found that the site advertised a few rooms that were not even available at the time of my reservation. This was quite frustrating, as I had my heart set on a particular room.

When I called the customer care team to reserve another available room, they informed me that they needed my consent. I complied and agreed to reserve the available room that was offered to me. However, things took a turn for the worse when I got charged an additional $85. I understand that there might be extra charges, but I was not informed of this. Hence, I was very surprised when I found about this additional charge.

The worst part was yet to come as upon arriving at the hotel, I realized that the room reserved for me was not the romantic paradise I was envisioning. Instead of a king-size bed, a whirlpool tub for two, and a private deck, I got a standard two-bedroom with full-size beds. It was disheartening, to say the least, and I was very disappointed. Even more so, when I discovered that there was a kids' birthday party happening just outside my room's door. The noise was beyond bearable, and it lasted for hours.

This entire experience was a nightmare and, overall, ruined my wedding anniversary. I spent $300 on a stay that was not worth it at all. BringFido did not deliver on its promises, and I was severely let down. Hopefully, this review will be useful for others who are considering using BringFido for their travel plans.

When it comes to travelling with our furry friends, we always turn to BringFido.com, and we've never been let down. The site is a comprehensive resource for pet owners looking to book hotels, restaurants, and attractions that are accommodating to their beloved animals. What sets the website apart is the accuracy of the information provided about the hotels, which has always matched what we've found upon arrival. The site's administrators are incredibly helpful, whether you're seeking assistance with booking or need to make changes to a reservation.

One of the standout features of BringFido.com is the depth of detail provided about pet-friendly restaurants, bars, and attractions in each locale you visit. This makes planning our itinerary a breeze, knowing we can easily locate places in the area that welcome our furry friends.

When it comes to booking hotels, BringFido.com offers comparable rates to other booking sites, and we appreciate that they compare pricing with other sites to ensure that their rates remain competitive. In our experience, we've found that their rates are often on-par or even lower than other sites.

As frequent travellers, we like to think about the impact our bookings can have on businesses. We make a point to book through BringFido.com whenever possible and always let the hotel know that we found them through the site. We want to support companies that make an effort to accommodate our furry companions, and BringFido.com helps make that possible.

Overall, BringFido.com has been an excellent resource for us and our pets. Their comprehensive database, helpful administrators, and competitive rates make booking through the site a no-brainer. We can't recommend it enough!

BringFido.com is a popular pet-friendly travel booking platform that promises to make travel with your furry friend an easy and enjoyable experience. However, my recent experience with them has left me feeling disappointed and frustrated.

The biggest issue that I encountered with BringFido was their lack of staying up-to-date with hotel policies, which can change often. I had booked a non-refundable trip through BringFido, but upon arriving at the hotel, I found out that it was not pet-friendly. This was extremely upsetting as I had specifically used BringFido because I needed to bring my pet along with me on the trip.

To make matters worse, BringFido's customer service team was unhelpful and unresponsive when I reached out to them about the issue. They simply told me that I could still stay at the hotel and leave my pet behind, even though that was not what I had originally intended. Additionally, they informed me that if I cancelled the trip, I would have to pay a nonrefundable fee, further adding to my frustration.

Over the course of several weeks, I had to constantly push back against BringFido's lack of accountability and persistence in getting my money back for their mistake. The whole ordeal was extremely unprofessional and certainly not worth the trouble.

While BringFido may have had good intentions, my experience was nothing short of a headache. As a pet owner, I need a travel booking platform that I can rely on to ensure that my pet can come with me wherever I go. Unfortunately, BringFido did not live up to that expectation.

My family and I had quite the unexpected adventure during our recent travels, but thankfully, BringFido was there to help us navigate the situation. Due to a massive snowstorm that hit Virginia and left over 200,000 people without power, we decided to book a hotel room with BringFido. Unfortunately, due to the inclement weather, we were unable to reach the hotel to confirm our reservation. That's when we turned to BringFido for help.

The customer service representative we spoke to was incredibly helpful, advising us to refrain from venturing out into the snow until they could confirm our reservation. They promised to call us back with the verification and urged us not to worry about anything. However, despite their assurances, we never received a call back from the BringFido team.

After a few days, we called customer service again and were informed that they had forgotten to call us back. Naturally, we were quite disappointed with this news, but the representative on the other end of the line remained apologetic and promised to contact the hotel on our behalf. However, over a week later, we still had not heard anything back from BringFido.

Given the situation, we decided to dispute the charge with our bank, and they resolved the issue much more quickly than BringFido was able to. Despite this unfortunate experience, we do believe that BringFido has the potential to be an excellent resource for pet owners traveling with their furry friends. However, they will need to work on their follow-up and communication skills if they want to gain our trust in the future.

BringFido.com is an excellent resource for pet owners, especially those who are planning a long road trip. I recently used BringFido.com to book two overnight stays for my furry friend and myself, and I was very pleased with the results. The site is incredibly easy to use and I was able to find hotels that were pet-friendly and conveniently located on my route without any hassle.

Before making my booking, I took a moment to check the hotel company website and found that their prices were not significantly different from BringFido's. The only notable distinction was that the booking I made through BringFido was non-refundable. Although I was confident that my trip would proceed as planned, I decided to go ahead and make the reservation, knowing that any changes to the itinerary would result in a loss of funds.

Unfortunately, my travel plans were cancelled unexpectedly, so I found myself unable to retrieve my deposit. Although I wasn't too worried about the amount of money lost, I did wonder what would happen to the funds from my cancellation. My hope is that they went directly to a local animal shelter to benefit other furry friends in need.

Despite this unfortunate occurrence, I was grateful that I had booked my longest stay through IHG. Not only did I receive points for my stay, but I also received a significant discount due to my company's agreement with the hotel. In the end, my booking through IHG was nearly $200 less expensive than BringFido's option and I didn't risk losing money if my plans had to change.

Overall, I would highly recommend BringFido.com to any pet owners looking for pet-friendly accommodations. It's a convenient and reliable platform that makes planning long road trips with furry friends a breeze.

As a frequent user and advertiser with BringFido.com, I have had a longstanding relationship with the platform for years. However, in recent times, I have noticed a significant decline in inquiries for my vacation rental despite no changes in my ad or the area in which it is located. Upon further investigation, it became clear that the issue was not a technical glitch as initially thought, but a deliberate decision made by BringFido to partner exclusively with select advertisers.

Despite numerous attempts to communicate the issue to BringFido's staff, including creating technical issue tickets and speaking with customer service on multiple occasions, the problem persisted for months. Finally, after insisting that the owner address the issue, I learned that the company was indeed implementing a new business model that favored exclusive establishments over other advertisers.

The result of this shift is that users who once relied on BringFido to find affordable and suitable accommodations for their furry companions are now redirected only to places that charge hidden fees and take commissions. This is particularly troubling given the current economic climate and the financial pressures that many travelers face.

To make matters worse, after expressing my frustration and displeasure with the new system, I received a purely emotional response that terminated my ad and ultimately resulted in my vacation rental being taken down from the site altogether. This type of behavior by a company owner is blatantly unethical and unprofessional, especially given that I had been a loyal advertiser with BringFido for many years.

In sum, the changes made by BringFido to their business model have not only harmed long-standing business relationships but also negatively impacted travelers seeking affordable and suitable accommodations for their pets. The greed, unethical behavior, and lack of professionalism exhibited by the owner are concerning and highlight the need for more transparency and fairness in the pet travel industry.

BringFido is not a good choice for booking your pet-friendly accommodations. They are powered by Expedia, which can lead to issues with cancellations and refunds. In my experience, they cancelled my reservation just one day before my trip and AmEx found that they were within their rights to do so. It was a terrible experience and I regret ever using their service. I was not refunded my money and it was a huge disappointment. I strongly advise others to stay away from BringFido and find a better option for booking pet-friendly accommodations. This is a warning to all pet owners out there - do not use BringFido! It's like poison to your travel plans.

BringFido used to be a real good site, ya know? It had all the info ya needed and it was spot on. But now, I dunno what happened. Someone musta sold it to some big shot company that don't even have a dog! They don't do nothin'! I bet those big chain hotels and restaurants pay 'em to be on there, 'cause the info on them is always good. But when it comes to the local spots, it's hit or miss. Ya can't always trust what they say.

but the outside is not safe at all. BringFido let me down on this one.

I was really hoping for a better experience with BringFido. I was looking for a safe and comfortable hotel for me and my furry friend. Unfortunately, the hotel recommended by BringFido was located in a rough area of town. On one side of the hotel, there was a semi truck service, which made the area noisy and unpleasant. The fencing around the facility had barbed wire, which made me feel uneasy and unsafe.

I trusted BringFido to recommend a good hotel, but this time they let me down. Although the inside of the hotel was okay, I didn't feel comfortable going outside. I was disappointed with the recommendation and expected better from BringFido.

I tried to book a hotel on BringFido and ran into some trouble. There was an error message that popped up on their website, but I decided to click "continue" anyways. Unfortunately, the website ended up booking the same room twice! I've been trying to get a refund for the double booking, but no one seems to be able to help me out. I keep getting told that it will be taken care of, but it never is. This whole situation has left me feeling really frustrated.

As a traveler who recently tried to book through BringFido, I must say that my experience was quite frustrating. Despite changing the dates at the time of booking, I found that my reservation was incorrect--an avoidable mistake that should never happen. To make matters worse, I discovered that I was being charged for four nights instead of the one night I actually needed, and even worse, the night that I needed was not included in the "random" date selection that was provided.

The pricing was also a major issue--I was charged triple the price that I should have been, a ridiculous amount that is completely out of line with comparable booking services. As if that wasn't bad enough, BringFido's refund policy states that there are no refunds for any changes or cancellations, which frankly feels like a complete rip-off.

Overall, I have to say that my experience with BringFido left me feeling quite disappointed. With such a glaring mistake in the reservation and such exorbitant prices, I cannot recommend this service to anyone in good conscience. I found myself feeling frustrated and disrespected during my dealings with them, and I urge other travelers to consider other options before booking with BringFido.

As someone who is passionate about traveling with their furry friend, let me tell you about my recent experience with BringFido. I recently drove from Pennsylvania to meet a group of friends and their canine companion in Newburgh, NY which was the halfway point for everyone. In preparation for our meet-up, we consulted BringFido's website for dog-friendly eateries in the area and chose Bill Joe's Ribworks for dinner.

Excited to dine with our pets, we were disappointed when we arrived and were told that the restaurant only allowed "service dogs". While we quickly found another dog-friendly restaurant a block away, the entire situation left us feeling frustrated and wished that BringFido would have provided clearer guidance.

There are countless perks to traveling with your dog at your side, but it can be tricky to find accommodations that are pet-friendly. That's where BringFido comes in, as their website purports to offer comprehensive information on pet-friendly hotels, restaurants, and other attractions wherever you go. Unfortunately, in cases like our experience, where a restaurant only allows certain pets and not others, there can be some gaps in their guidance.

As wonderful as BringFido is, they should ensure that every listing on their site is accurate and comprehensive. By doing so, they can help pet owners like myself avoid unpleasant surprises when we are traveling with our beloved furry friends. Despite the hiccup during our trip, I would still recommend BringFido for any pet owners planning their next adventure.

As a pet owner, I was thrilled to discover BringFido, a website that specializes in helping pet owners find pet-friendly hotels, vacation rentals, and other travel accommodations. However, my experience with this service was unfortunate, to say the least.

After finding a hotel that met my needs and booking through the BringFido website, I was dismayed to discover that my credit card had been charged, but the hotel had not been paid. To make matters worse, the hotel then charged me directly, resulting in double charges.

Despite my attempts to contact BringFido and rectify the situation, I was met with unhelpful responses and was eventually referred to their customer service team. This experience left me feeling scammed and frustrated, and I caution others from booking with BringFido.

While I appreciate the concept behind BringFido and their goal of making pet travel more accessible, my personal experience has left me with serious reservations about their service. It is my suggestion to proceed with caution if you choose to use their services.

As a dog owner, I cannot be happier with BringFido.com! This user-friendly website is an excellent resource for anyone who loves to travel with their furry best friends. BringFido.com makes it effortless for pet owners to plan pet-friendly vacations. It does exactly what it promises – brings together all the necessary information a traveler may need to ensure a comfortable and hassle-free holiday with their pets.

One of the things I love about BringFido.com is the vast amount of information it offers. The website has an extensive database of pet-friendly accommodations and destinations that cater to pets' needs. You can filter your search by location, accommodation type, price range, and more. This means that finding the perfect pet-friendly hotel, rental, or vacation spot is only a few clicks away.

Aside from the vast database of pet-friendly options, what I appreciate about this website is the attention to details. BringFido.com provides extensive information on each of the accommodations – what they offer, their pet policies, fees, and requirements. This saves pet owners from the frustration of having to research every hotel or vacation spot's pet policies and procedures.

BringFido.com is also a social platform for pet owners, where you can read reviews about different accommodations and share your own experiences with other pet owners. This allows pet owners to make informed decisions about their travel plans, which makes the whole process less stressful.

Overall, BringFido.com is an excellent website for pet owners who love to travel with their furry friends. It is user-friendly, comprehensive, and reliable, making it the go-to resource for anyone who wants to enjoy a relaxing vacation with their pets. With BringFido.com, traveling with your fur baby has never been more comfortable or stress-free. Highly recommend!