The complaint has been investigated and
resolved to the customer's satisfactionResolved Teppermans — ripping people off
resolved to the customer's satisfaction
We purchased a love seat and couch and when we purchased it the salesman told us to take out the extended warranty and that it will cover any problems we will ever have during the warranty period. Our pillows have lost their shape and are coming off of the couch. We phoned and were told that the warranty does not cover pillows and just covers tears. This is a complete rip off and borders on fraud.