We built a new house and being new to southwestern ontario we had never heard of teppermans. Show room looked beautiful... But what terrible quality and brutal customer service! We bought a large set for our living room. A white micro suede set. This room has no tv so the couches are rarely sat on! This set has large, attached cushions. Things seemed great till I went to move it and noticed a green 'mold like' look in between cushions. After inspecting, this was happening anywhere the material was touching each other. Customer service told me they would do nothing as its just wear due to it being a few years old. I explained all this green was no where that actually touches people. They did not care! We also had purchased a leather sectional for our family room. Within months this couch was crap! Felt like your sitting on the floor, sinking cushions, and 2 years in... A crack in the 'leather'. Again... No customer service help! We will soon be paid in full for all of our purchases and they will never see us in that bear trap again! Absolutely brutal store that obviously prides themselves on selling [censor] quality and ripping off customers! Do not spend a dime of your hard earned money in that place!