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CB Tax Services TaxAct Complaints #22-41
TaxAct

TaxAct review: 2021 tax software program

D
Author of the review
9:29 am UTC

Have used Taxact for the past 10+ years. This year again I filed with Taxact. On completion, TA setup a voucher that I owed $4165 which I sent in to the IRS with payment. The other day I received a letter from IRS stating I underpaid some $486.27. Upon reviewing the return I saved, it appears that Taxact program did not take into consideration that I was over the $75, 000 limit and should have had my recovery rebate credit remove. That would have upped my payment voucher to the correct amount.

Have tried to find a person to talk to at Taxact but without any luck. Want everyone to be aware of the issue they have in their program.

Desired outcome: Payment from Taxact of $47 tax penalty & Interest charges

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  1. TaxAct Contacts

  2. TaxAct phone numbers
    +1 (319) 373-3600
    Click up if you have successfully reached TaxAct by calling +1 (319) 373-3600 phone number 0 0 users reported that they have successfully reached TaxAct by calling +1 (319) 373-3600 phone number Click down if you have unsuccessfully reached TaxAct by calling +1 (319) 373-3600 phone number 0 0 users reported that they have UNsuccessfully reached TaxAct by calling +1 (319) 373-3600 phone number
    Customer Service
    +1 (319) 731-2682
    Click up if you have successfully reached TaxAct by calling +1 (319) 731-2682 phone number 0 0 users reported that they have successfully reached TaxAct by calling +1 (319) 731-2682 phone number Click down if you have unsuccessfully reached TaxAct by calling +1 (319) 731-2682 phone number 0 0 users reported that they have UNsuccessfully reached TaxAct by calling +1 (319) 731-2682 phone number
    Professional Customer Service
    +1 (319) 731-2680
    Click up if you have successfully reached TaxAct by calling +1 (319) 731-2680 phone number 0 0 users reported that they have successfully reached TaxAct by calling +1 (319) 731-2680 phone number Click down if you have unsuccessfully reached TaxAct by calling +1 (319) 731-2680 phone number 0 0 users reported that they have UNsuccessfully reached TaxAct by calling +1 (319) 731-2680 phone number
    Professional Tax Help
    +1 (319) 536-3571
    Click up if you have successfully reached TaxAct by calling +1 (319) 536-3571 phone number 0 0 users reported that they have successfully reached TaxAct by calling +1 (319) 536-3571 phone number Click down if you have unsuccessfully reached TaxAct by calling +1 (319) 536-3571 phone number 0 0 users reported that they have UNsuccessfully reached TaxAct by calling +1 (319) 536-3571 phone number
    Sales
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  3. TaxAct emails
  4. TaxAct address
    1425 60th St NE, Cedar Rapids, Iowa, 52402-1284, United States
  5. TaxAct social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 03, 2026
  7. View all TaxAct contacts
TaxAct Category
TaxAct is ranked 3 among 83 companies in the Tax Services category
#01 Internal Revenue Service [IRS] Internal Revenue Service [IRS] #02 H&R Block / HRB Digital H&R Block / HRB Digital #03 TaxAct TaxAct #04 NSDL e-Governance Infrastructure NSDL e-Governance Infrastructure #05 TurboTax TurboTax
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