TAG Heuer review: authorized dealers-lack of product knowledge and customer service

Recently bought two new Tag Heuer watches from a Jared in Strongsville, Ohio. The first watch was a Tag Connect. They were unable to display the watch live or pair to a phone at the time of sale, but represented that it was a GPS and could link with garmin or nike plus. I discovered that was incorrect when I got the watch home and paired it with my phone. When I went to return they gave me a hard time about returning because I had paired the watch and claimed that the policy is no return after pairing. This was also never told to me. They did take the watch back but I was so turned off by the way they approached it (especially given the fact that I had also purchased a Tag Link at the same time) I returned the other watch as well. They clearly did not understand the product nor did they have any concept of good customer service. Not a brand or store I will do business with in the future.