The complaint has been investigated and
resolved to the customer's satisfaction
Symbol Mattress Companysagging in the middle in less than month

bought a mattress and paid cash for it. the mattress was a symbol/galileo brand matress. we gave 339.99 for the mattress. it was delivered on feb 3 2012. two weeks later the mattress was already starting to sag and not hold up. we went back to the company that we bought it from and didnt want to get the same mattress in case we had the same problem. the company would not offfer to refund our money only offered to sell us one that was about 160 dollars higher which we really could not afford. then finance charges would also be added. i would like to see something done to prevent this from happenening to anyone else and if it can be resolved for me it would be even better. thank you.

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