Swarovskiremix collection - clover strand white rose gold plated

M Dec 27, 2019
This review was posted by
a verified customer
Verified customer
Review updated:

My boyfriend just bought me a bracelet for our anniversary. I only had it for 1 week and it's gone. The first day he gave it to me I noticed it on the ground in my bedroom and I didn't really make sense of how it got there. 3 days later I went out with my girlfriend to do some Christmas shopping and now its gone. What a waste of money. The magnetic clutch has a terrible connection. What a waste of money. You think if you are selling a meaningful bracelet that the quality would be decent enough to last on your wrist when you put it on. I didn't get any use of it, didn't even have it for a week. I am so upset as this was such a meaningful gift and now its gone just like that. To be honest I never ever complain about anything but this really breaks my heart

Responses

  • He
    HeatherWS Jan 21, 2020
    This comment was posted by
    a verified customer
    Verified customer

    The exact same thing happened to me- only It was lost the very same day I received it. I put on, 2 min later I looked down and it was attached to my sweater. I thought maybe I'd not clasped it fully, and we put it back on. I wore it around the house that day and it stayed on, but that night I went out to the movies, and when I got home- It was GONE! Like you- I was heartbroken. The clasps on mine (the Creativity bracelet) were made to operate like a clothespin, making it so easily depressed and fall off. The official dealer I purchased through, said they'd tried to get Swarofsky to replace it- but they said they don't have it since it's a retired design. I have found it elsewhere on line- and had hoed they'd buy it back and offer to me. If I were to purchase it again- first thing I'd do is have theclasp changed out as CLEARLY- IT'S DEFECTIVE!

    1 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.