Superwater’s earns a 1.0-star rating from 1 reviews and 10 complaints, showing that the majority of customers are dissatisfied with hydration experience.
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Superwater - Never received my item.
I placed an order on May 29th. A week went by with no contact from the company and their site boasted most orders go out within 2 days. I contacted the company and was offered the usual excuses by ‘Jacques’ and was assured my order would go out. Another several days went by without hearing anything. I contacted ‘Jacques’ and asked him to just cancel my...
Read full review of Superwater and 1 commentSuperwater Complaints 10
Superwater.com Needs to Improve Image Quality for Filter Replacements
So, I was checkin' out Superwater's website (superwater.com) and I gotta say, I was a bit disappointed. I was tryin' to get a better look at the filter replacements for my ROM111, but when I tried to enlarge the image, it was all blurry and hard to see. I mean, come on, Superwater, can't you give us a clear picture of what we're buyin'? It's important to know what we're gettin' ourselves into, ya know? Other than that, the website seemed pretty easy to navigate and they had a good selection of water filters and other stuff. But seriously, Superwater, step up your image game. We need to see what we're buyin'!
Superwater Review: Great Selection and Fast Shipping, but Watch Out for Prices and Order Accuracy
but it took a while to get a response. The website is easy to navigate and has a lot of options to choose from. However, the prices are a bit steep compared to other websites that offer similar products. The shipping was fast and the product was well-packaged. Overall, I would recommend Superwater for their selection and fast shipping, but be cautious of the prices and double-check your order to avoid any mistakes.
Disappointing Experience with Superwater's Website: Coupon Didn't Work and No Follow-Up
So, I was checking out Superwater's website (superwater.com) and I gotta say, I was pretty disappointed. I mean, I was all excited to use this $20 off coupon they offered me, but when I went to use it, it didn't even work! What a bummer, right? And to top it off, they didn't even bother to follow up with me about it. Not cool, Superwater.
But hey, I'm not one to hold a grudge. If they wanna make things right and credit me that $20, I'd be more than happy to give them another shot. After all, their website does have a pretty good selection of water filters and other water treatment products. And let's be real, in this day and age, having clean, safe drinking water is more important than ever.
So yeah, Superwater, if you're reading this, let's make things right. I'm willing to give you another chance if you're willing to make it worth my while. And for all you other folks out there, maybe give Superwater a shot if you're in the market for some water treatment stuff. Just be sure to double check those coupons before you get your hopes up!
Is Superwater Legit?
Superwater earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for superwater.com can be seen as a positive aspect for Superwater as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Superwater's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Superwater.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Superwater.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Superwater have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Superwater.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Adult content may be available on superwater.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- While Superwater has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Superwater.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The superwater.com may offer a niche product or service that is only of interest to a smaller audience.
Superwater Review: Overpriced and Dishonest
Got myself a water filter and cartridge from Superwater. Spent a hundred bucks and had to pay thirty more for shipping. That's a lot, so watch out. Gotta say, this company ain't the most honest one out there.
Disappointed with Superwater's Misleading Shipping Policy
out of me for shipping when it says free shipping on the order. Superwater needs to get their act together and fix their website. It's frustrating to think you're getting a good deal, only to be hit with unexpected charges. I ordered a water filter from them and was excited to see that shipping was supposed to be free. But then I got an email asking for more money for shipping. What gives? I don't appreciate being misled like that. It's not a good way to do business. I hope they fix this issue soon so that others don't have to deal with the same problem. Overall, I'm disappointed with my experience with Superwater. They need to be more transparent with their pricing and shipping policies.
Superwater.com Review: Good Products, Slow Shipping, Better Prices Elsewhere
i ordered from superwater.com and it took a hot minute to get my stuff. i was getting impatient and almost cancelled my order. but when it finally arrived, i was pretty happy with the product. it was what i wanted and it worked fine.
the only thing is, i found the same thing for cheaper on another website after i already ordered from superwater.com. that kinda sucked. i wish i had done more research before i made my purchase.
overall, i think superwater.com is okay. they have good stuff, but you might be able to find it cheaper somewhere else. and just be prepared to wait a little bit for your order to arrive.
Mixed Experience with Superwater: Great Products, Disappointing Customer Service
So, I decided to give Superwater a try and called them up to ask about one of their products. Unfortunately, the person who answered the phone was not very friendly and didn't seem interested in hearing what I had to say. It was a bit frustrating, but I decided to go ahead and order the product anyway.
Thankfully, the product arrived on time and was exactly what I was looking for. However, I couldn't help but feel disappointed by the lack of customer service I received. It's important to me that a company values their customers and treats them with respect, and I didn't feel that way with Superwater.
Overall, I would recommend Superwater for their products, but be prepared for less-than-stellar customer service. If you have any questions or concerns, it might be best to do your own research beforehand rather than relying on their customer service team.
Disappointing Experience with Superwater: Hidden Shipping Costs and Poor Communication
I gotta say, ordering from Superwater was a breeze. But man, did they hit me with a hefty shipping charge of 18.95 bucks. And get this, my confirmation didn't even mention anything about shipping costs. What a bummer, right?
But wait, it gets even weirder. When my package finally arrived, the shipping label said it only cost 8.30 for freight and it was shipped through USPS, not UPS like I was charged for. What gives?
I've been trying to get in touch with someone from Superwater to fix this mess, but no one's responding to my requests. It's a shame, really. This was my first time ordering from them and it'll definitely be my last.
Overall, I'm pretty disappointed with my experience with Superwater. It's a shame that their lack of communication and transparency ruined what could have been a great shopping experience.
Superwater Review: Great Price, But Watch Out for Hidden Fees
I gotta say, I was pretty happy with the price I found on Superwater's website. But, I was a little worried about how long it would take for my purchase to arrive. Luckily, I didn't have to wait too long - the filter arrived pretty quickly. That was definitely a plus.
However, I did run into a bit of a snag when it came to the price. Turns out, the price I thought I was getting wasn't exactly what I ended up paying. Superwater has a lot of "fine print" that you really need to pay attention to. They hid the shipping charges pretty well, so make sure you're wearing your "lawyer pants" when you order from them.
Overall, I'm still pretty satisfied with my purchase. But, I would definitely recommend taking a closer look at all the details before you hit that "buy" button.
Superwater Review: Disappointing Experience with Order Cancellation
So, I gotta say, I had a bit of a rough time with Superwater. I thought I had placed an order, but when the product didn't show up after two weeks, I printed out what I thought was an invoice only to find out that my order had been canceled. And get this - they put that little tidbit in tiny, barely noticeable print. Come on, guys! But, I'm giving them another shot and trying to place my order again. Fingers crossed that it actually goes through this time.
Overview of Superwater complaint handling
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Superwater Contacts
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Superwater phone numbers+1 (561) 703-4544+1 (561) 703-4544Click up if you have successfully reached Superwater by calling +1 (561) 703-4544 phone number 0 0 users reported that they have successfully reached Superwater by calling +1 (561) 703-4544 phone number Click down if you have unsuccessfully reached Superwater by calling +1 (561) 703-4544 phone number 0 0 users reported that they have UNsuccessfully reached Superwater by calling +1 (561) 703-4544 phone number
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Superwater emailssupport@superwater.com79%Confidence score: 79%Support
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Superwater social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 06, 2025




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