Grabull’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of customers are dissatisfied with food delivery service.
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Disappointing Delivery Experience with Grabull: Lack of Communication and Cold Food
So, I recently used Grabull to order some food and I gotta say, it wasn't the best experience. I placed my order during a busy time of day and I knew it might take a while to arrive. But after an hour had passed, I started getting antsy. I wanted to know where my food was and if it was on its way.
I tried to find a way to track my order, but all I had was the email confirmation they had sent me. I couldn't find any information about the driver or where my food was. I was getting frustrated and hungry.
Finally, I decided to go outside and check my porch. And there it was, my food, sitting on my porch and already cold. The driver had dropped it off without knocking or calling or texting me to let me know it was there. I was not happy at all.
I mean, I understand that things can get busy and drivers can get overwhelmed. But a little communication would have gone a long way. If the driver had just let me know that my food was on its way or had been dropped off, I wouldn't have been so frustrated.
Overall, I'm not sure if I'll use Grabull again. The food was good, but the delivery experience left a lot to be desired. I hope they can improve their communication and make the delivery process smoother for their customers.
Grabull Review: Fraudulent Charges and No Delivery - Avoid at All Costs!
So, I was just trying to order some pizza from a nearby restaurant and ended up on Grabull's website. I thought it was legit since the local place was using it, but boy was I wrong! The food never arrived and when I called the restaurant, they told me they were closed that day. Can you believe it? I had to go through the hassle of reporting a fraudulent charge to my credit card company. It was such a pain! I really don't understand how Grabull is still in business. I highly recommend that you don't even bother placing an order with them. Save yourself the trouble and go directly to the restaurant's website or give them a call. Trust me, it's not worth the headache.
Double Charged and No Delivery: My Disappointing Experience with Grabull
I had a bad experience with Grabull. I was charged twice for one delivery that never arrived. The website was acting up and I thought my order didn't go through, so I placed it again. But then I saw two charges on my credit card for the same thing. I tried to fix it by calling customer service, but the person I spoke to was not very smart. She didn't know what to do and promised to call me back, but she never did. I ended up paying over $25 for food that I never got. It was a big disappointment.
Is Grabull Legit?
Grabull earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for grabull.com can be seen as a positive aspect for Grabull as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Grabull's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Grabull.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Grabull have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- While Grabull has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Grabull.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The grabull.com may offer a niche product or service that is only of interest to a smaller audience.
Grabull Review: Customizable Orders and Decent Food, But Don't Forget the Butter for the Waffles!
Grabull is a pretty cool website that lets you order food from different restaurants all in one place. I wasn't sure if I was supposed to be reviewing the food or the website itself, but either way, I had a pretty good experience with both.
One thing I really liked about Grabull was that I could customize my order to my liking. I'm pretty picky when it comes to food, so being able to add notes to my order was a big plus. I didn't have to worry about my food being messed up or not being exactly what I wanted.
I ordered the smothered chicken, but it ended up being more like baked chicken. It wasn't in any kind of sauce or gravy, which was a little disappointing. I was really looking forward to that smothered flavor, you know? But it was still pretty good, so I can't complain too much.
The waffles were good too, but there was no butter. Who has waffles without butter? I was pretty annoyed about that, especially since we didn't have any at home either. The syrup was also pretty thin and didn't have much flavor, which was a bummer.
Overall, I'd say Grabull is a pretty solid website for ordering food. The customization options are great, and the food is decent. Just make sure you have some butter on hand if you order waffles!
Disappointing Experience with Grabull: Delayed Order and Poor Customer Service
I'm so disappointed with Grabull. I ordered a sandwich, pizza, and salad almost two hours ago and I'm still waiting. I had to make sandwiches for my kids instead of our usual Christmas Eve pizza lunch. I don't think I'll ever use Grabull again. I asked for a refund, but they said it was the restaurant's fault. I called the restaurant and they said they weren't busy. I believe the restaurant because I've always had good experiences with them. This is my first and last time using Grabull.
Disappointing Delivery Experience with Grabull: Driver Refused to Bring Food to My Hotel Room
So, I had a pretty bad experience with Grabull. I ordered some food and paid for delivery, but when the driver arrived, he refused to bring it to my hotel room or even the lobby. He said he wasn't allowed to do that, which was pretty frustrating since I had already paid a delivery fee and a tip.
I decided to try DoorDash for the rest of the week, and every delivery person had no problem bringing the food right to my room door. Needless to say, I won't be using Grabull again.
I did try to reach out to customer service to see if they could do anything about the situation. They said they would contact the driver and get back to me, but I never heard anything after my initial call. It's a shame, because I really wanted to like Grabull, but this experience left a bad taste in my mouth.
Disappointing Experience with Grabull: Wrong Address Delivery and No Communication from Driver
Food was delivered to a wrong address, no call/text when the food was delivered to avoid the confusion. I walked for more than 30 minutes in the rain and was not able to find the food. Called customer service multiple times to put me in touch with the driver and driver did not answer! This was my first and last time using Grabull especially since I found out that they do their delivery by Doordash!
I was really disappointed with the service provided by Grabull. The food was delivered to the wrong address and I had to walk for more than 30 minutes in the rain to find it. It was really frustrating that the driver did not call or text me to let me know that the food had been delivered to the wrong address. I called customer service multiple times to try and get in touch with the driver, but they did not answer.
To make matters worse, I found out that Grabull does their delivery through Doordash. This was really disappointing as I had heard good things about Grabull and was excited to try their service. However, after this experience, I will not be using Grabull again.
Despite my frustration with the service, the guy I spoke to at customer service was very patient and understanding. I explained the situation to him and he tried his best to help me get in touch with the driver. In the end, I blame everything on the driver and not on Grabull as a whole.
Overall, I would not recommend using Grabull for food delivery. The service was unreliable and the fact that they use Doordash for delivery was a major disappointment. If you are looking for a reliable food delivery service, I would suggest looking elsewhere.
Grabull Review: Delicious Food, but Prepare for Delays
I recently used Grabull to order some Chinese food on a Saturday night. The estimated delivery time was around 55 minutes, which was understandable considering how busy it was. However, after waiting for an hour and a half, I was about to cancel my order when it finally arrived.
I called both the restaurant and Grabull to inquire about my order, and was put on hold for a while. When the person on the other end finally returned, they informed me that it was a busy night (duh!) and that my food was on its way. After another 15-20 minutes, my order finally arrived.
Despite the delay, the food was still hot and delicious. I ordered some classic dishes like General Tso's chicken and fried rice, and they did not disappoint. The portions were generous and the flavors were spot on.
Overall, I would recommend using Grabull for your food delivery needs. While there may be some delays during busy times, the quality of the food and the convenience of the service make it worth it. Just be prepared to wait a little longer than expected, and maybe have a backup plan in case your hunger gets the best of you!
Review of Grabull: User-Friendliness and Address Storage Issues
Grabull is a website that I use to order food from my favorite restaurant. However, I find it difficult to navigate through the website. When I try to review my order and go back and forth to payment info, it becomes a hassle. It's frustrating when I select options and receive error messages. It would be better if the website could switch without having to unselect a pre-populated field.
Another issue I have with Grabull is that I can't store my address. I order from my favorite restaurant more than once a week, and it would be convenient if I could save my address.
Lastly, I had a big order for several people, but the order timed out and deleted everything in my cart. It was a hassle to ask everyone again what their order was.
Overall, Grabull has some issues that need to be addressed. The website needs to be more user-friendly and allow for the storage of addresses. The order timing out and deleting everything in the cart is a major inconvenience. I hope Grabull can improve these issues in the future.
Grabull Review: Convenient but Room for Improvement in Reducing Wait Times
I recently used Grabull to place an order at a restaurant at 6 PM. I was excited to try out this service as it promised to reduce my wait time. However, when I arrived at the restaurant just 15 minutes later, I was told that my order had not been received yet. I was disappointed and frustrated as I had expected my order to be ready by the time I arrived.
After waiting for about a minute, the restaurant finally received a call for my order. I was relieved that my order had been placed, but I still had to wait for about 20 minutes for my food to be prepared. Although I was a bit annoyed at the wait time, I understand that ordering ahead of time does not always guarantee immediate service.
To be honest, I was a bit worried that I might not receive my food at all. However, I received an email with my receipt which gave me some reassurance that my order had been processed. If I had not received this email, I might have been even more frustrated and upset.
Overall, my experience with Grabull was not perfect, but it was still a convenient way to order food ahead of time. I appreciate the effort to reduce wait times, but there is still room for improvement. I hope that Grabull can work on improving their communication with restaurants to ensure that orders are received in a timely manner.
Overview of Grabull complaint handling
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Grabull Contacts
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Grabull phone numbers+1 (888) 688-0046+1 (888) 688-0046Click up if you have successfully reached Grabull by calling +1 (888) 688-0046 phone number 0 0 users reported that they have successfully reached Grabull by calling +1 (888) 688-0046 phone number Click down if you have unsuccessfully reached Grabull by calling +1 (888) 688-0046 phone number 0 0 users reported that they have UNsuccessfully reached Grabull by calling +1 (888) 688-0046 phone number
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Grabull emailsinfo@grabull.com98%Confidence score: 98%Support
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Grabull social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 18, 2025




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