I will be suprised if this message gets out because the service is under 1 mps. This has been 3 rd week of horrible connection speed. I will not be paying for this months service. They sent a guy out and he said that only 1 tech does maintanence calls and does not know when he will be here but he did put the order in. This incident started when I was late on paying my bill. It really seems like they switched something to make the signal bad. Or put me on the reject list. I will be contacting the bbb