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1.4 132 Reviews

Subaru Complaints Summary

13 Resolved
119 Unresolved
Our verdict: With Subaru's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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4:34 pm EST
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Subaru No loyalty credit for my 1st lease payment as promised by advertisement for subaru loyal customer.

Hello, this is Robert Chiu. I recently leased my third Subazu in last three years and I am a loyal customer and Fan of Subaru. But on 23Jan, 2021 as I received my new lease Subaru Crosstrek, I did not received a credit for my 1st payment from of the Subaru of America Lease Loyalty Program. (Under the Lease Loyalty Program, Subaru will make the first monthly payment on my behalf ) as per advertised, as the Dealership told me that due to time constraint the dealership could not apply for me the loyalty 1st payment credit. This is why I am writing directly to you and applying for this 1st month payment credit. Sincerely Robert Chiu, Cell# [protected] email: [protected]@yahoo.com

Name: Robert Chiu
Lease Date: 01/23/2021
VIN# JF2GTAPC8M8264023
Model: Crosstrek
Dealer: Star Subaru, 206-26 Northern blvd, Bayside NY 11361

Desired outcome: Please give credit for my 1st payment as your advertisement promised.

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nancy619
, US
Dec 06, 2021 4:23 pm EST

It is not right

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5:09 pm EST

Subaru radio

Hello, I have emailed your [protected]@subaru.com.au today

My issue, I've been told by Subaru Echuca Vic a software issue with my radio. They tell me there is nothing they can do.
Paul Gover has informed me that the whole infotainment system needs to be replaced.
The radio is always set on AM with the volume at 21.
I have to adjust it every time I get in the car due to the fault in the system.
The problem is a little hard to put into words.
Regards Andrew [protected]

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4:36 pm EST
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Subaru Recall number #wuq-02 / ignition coil failure after recall completion

Recently my cars ignition coil went out due to overheating and blowing a fuse specifically as noted in the recall verbiage, under certain circumstances, the ignition coil may be energized longer than designed after the engine is OFF. If the ignition coil remains energized for too long, the internal temperature of ignition coil may increase which could cause a short circuit and a blown fuse. If a short circuit occurs while the vehicle is in motion, the vehicle may experience a loss of motive power while driving without the ability to immediately restart the engine. This is exactly what happened to my car. There was a recall about this problem, recall number #WUQ-02. The recall was performed on my car yet it still failed. I contacted Subaru corporate customer service and they stated the best they could do was give me a 350 coupon to help offset the cost of the repair which I am grateful for however, it is still going to cost me approximately 150 dollars that I don't feel I should have to pay plus the inconvenience of not having my car and time wasted waiting for repair parts. Not to mention it would appear that the recall problem was not corrected because the car did fail in the exact manner previously described which also makes me concerned about it failing again. I really feel this is not my fault I did my due diligence by making sure the recall was performed on my car and it still failed and is now going to cost me money I don't have.

I feel like this repair should be paid for in full by Subaru not just a 350 dollar coupon. This is a design failure, not normal wear and tear on a car.

respectfully
William Keith

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8:51 am EST
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Subaru Service on a subaru forester

We recently went to our subaru dealership for a factory recall on our 2017 subaru forester. But things went terribly wrong. We had already planned to return our forrester in approx 1-1/2 - 2 months coming due. This visit to the dealership was only for the recall.
The dealership took our car in and then would not return our car. We were told to shop for another car and were driven around the car lot to try out new 2020 models. We thought it was just to pass time but when we tried to get our 2017 car back we were told it was being taken and there was no problems with the car and not to worry about anything. How wrong everything went. After 5 months, we were sent a bill from chase with a $2,000 amount due for all the things that were wrong, missing or needed for the car. What? We were told many times at the dealership not to worry, everything is fine and since we were leasing another subaru, there was nothing we needed to do.
We are still very upset and do not want the new lease to go any further with a dealership that lies to us. We had in place a time to bring the 2017 forester to a detailer and have them go over the car before it would go back to the dealership. We were not given the proper time to bring our car in to the detailer. Now we are looking at dislike at the dealership for bamboozling us when we brought our car in for a recall. Can you please help us. We have called the tv station to air our complaint as well. Sincerely, Beverly & Paul Rice

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7:52 pm EST
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Subaru Service manager Dustin Shepard

I contacted the service manager Dustin Shepherd on 26th of October to ask questions about the work done on my car. I spent $6000 on a car worth $3000. They had the car about 10 days. I was provided a loaner with no complaints. I left him a message on his voice mail. I saw the parts that were taken out of my car and I wanted a more thorough answer of how that could happen, how to avoid it in future and about how they diagnose such damage.
No response first day.
I call again on the 27th only because I wanted him to realize I did not take pictures of the damage to the flywheel of my manual gear shift and I wanted all parties involved to have a "fresh mind" on what was observed during it all. My "advisor" told me I could take the parts once done but I did not do this to my regret.
Still no response. 29th of Oct I contact the "Subaru customer advocacy department" HAHAHA. You guys are funny. You named this department in hopes we would believe you care about our complaints. You do not.
It is now 04 Nov. No response from advocacy that is 3000 miles away but more importantly, NO response from service manager that is 25 miles away.
This is my first Subaru. Due to the experience with this service manager I will NEVER buy, rent, lease, share, give away, recommend another Subaru in my life. I will drive this car until it dies, will have it maintained somewhere else, then take it to the nearest car crusher to be demolished.
There in will lie my experience with Subaru.
You and your stupid "love" commercials. There is no building of community here in Phoenix, no trust. Go ahead and live in your imaginary life where dogs drive and everyone is happy.
You've got problems you didn't even know you had.
It starts with customer service.
Very bad, very bad.
How I want this resolved?
I want Dustin Shepherd to explain to me why I was charged twice to have my transmission removed. The first time it was removed was to replace the clutch. The damage that was discovered with the flywheel was an indication the transmission should be checked. But no, they put the new clutch in, followed by transmission. Then with the test drive it was clear the problem was not fixed. Soooo they charge me labor again to take out transmission (according to my advisor) to only then find out transmission was damaged as well.
This leads me to believe there is no accountability to work done, no double check, no relationship to damage investigated only more and more and more labor charged.
I will request a refund to labor charged for the bad diagnosis of transmission related to damage found with clutch assembly.
I am extremely disappointed in Subaru. Maybe you spend too much time trying to get us to love you rather than respect you.
L. Hamilton

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Update by l hamilton
Nov 04, 2020 7:57 pm EST

once again, I should not have to create an account to submit a complaint. Do you require this in hopes most of us are too lazy to create an account?

Bad business all around,

DO YOU NOT UNDERSTAND YOUR OWN COMMERCIALS?

LOVE PROMISE, Right...THERE IS NO COMMINUTY RELATIONSHIPS BEING BUILT HERE IN PHOENIX. DO TELL ME, DOES THAT MATTER TO ANY OF YOU?

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12:59 pm EDT

Subaru My passenger side airbag curtain deployed

I took my car into the dealership in Coconut Creek, Florida the week of Thanksgiving 2019, which was the week ending 11/22. I had slammed the driver car door and the airbag curtain deployed.

On January 10, 2020 I was told the car was inspected and the report was sent to the Japanese Headquarters. Now 2 months later I still have not gotten my car back repaired. I received a letter from a Tyler DeVault at the Camden New Jersey office on March 19th, saying in two weeks he will provide a possible update. So Subura took my car and for 4 months has done nothing. All I get is that you are waiting on the report at your Corporate Office in Camden, New Jersey.

Enough is enough, you need to repair the car and give it back to me or keep it and give me back my deposit on the car so I can purchase a car, other than a Subura.

I have filed a complaint to the Better Business Bureau.

I want a resolution to this, four months is too long. It's ridiculous.

Brandon Park
[protected]
email: brandon.[protected]@yahoo.com

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4:17 pm EST
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Subaru sold damaged, ill repaired vehicle for new.

2015 Subaru Forester, presently 37k kms, purchased new from Cofino Stahl (Cofal Automotriz S.A), Guatemala. Warranty claims, eg tires wearing unevenly, addressed by Cofino Stahl as normal. Recently had front bumper removed for to repaint scratches. On its removal, found energy absorber badly deformed. Obviously had a frontal collision. So much deformed it is certain bumper was replaced prior to car being sold to us. Of course, we have no idea how much more damage was repaired that could attribute to other problems we are having, but being unable to align our front wheels properly has us extremely upset. There is NO doubt there was a frontal collision. There is NO doubt the bumper was replaced. There is NO doubt the Energy Absorber was not replaced out of Cofino Stahl´s assumtion the evidence of the accident would not be discovered. Worst of all… front alignment was not checked, or if it was, the problem ignored. Obliviously UNETHICAL … border line negligence on the part of Cofino Stahl. We have written to Subaru Global/Guatemala a few times thinking there would be a record with the VIN. No reply… not even a "Go pound Sand". Cofino Stahl denies all. Can you direct somebody to check if there was any damage to the car prior to its sale to us Nov. 03, 2015?
VIN: JF1SJ9LC5FG201703

We are long time Subaru fans. Prior to this purchase in Guatemala we have had nothing but praise for Subaru. This vendor must, for the sake of Subaru´s reputation with us at least, has to be held responsible.
Thank you,
Anabella Giron de Schmieman([protected]@yahoo.com)

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6:15 pm EST
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Subaru windshield

We had to replace our Outback's windshield at the end of September 2019. Our local Suburu dealer replaced it. The next time it rained, we noticed that the windshield had a film on it with a bubble pattern when it became wet. We took the car back to our local dealer to show them the film. They recommended that our wipers were the problem. We payed to replace the windshield wipers, but this did not fix the film. Our local Suburu dealer was not very helpful with this problem at all.

In November of 2019, we were driving around on a beautiful, warm fall day. Our windshield was fine, we went into a store and when we came out it had a large crack. There is no origin to the crack. It appears to be from below the weather stripping. We took it to the dealer and they were dismissive to us and said it was a rock chip when there clearly is none. We will be happy to send you photos to show you that there is not a chip.

Dennis, the service manager at our dealership, said that there are no complaints or recalls on Suburu windshields he is aware of. A short internet search reveals a significant number of complaints. Our concern is that you are not acknowledging this issue or you do not know your customers as well as you claim that you do. We found countless complaints of the exact same issue we are currently experiencing over a myriad of years and models.

We have enjoyed our Suburu. Our only problem has been with this windshield and we can not afford to continue to replace it when we believe the design is defective. We would appreciate hearing from you about this issue.

Please contact Brad Long at [protected]

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9:34 am EDT

Subaru 100.000 km service /swear to me and my family/ assault attempt

Dear Authorized,

I would like to inform you about the unfortunate event that i have been exposed to.
Last week i have visited the Subaru authorized service Cadde Motor Subaru. You can see the link below;
http://www.caddemotors.com/

I have been directed to Cadde Subaru by the Subaru Head Quarter Office due to the free airbag software update. So normally i have trusted to Subaru Head Quarter Office and visisted the authorized Subaru Service.
After my visit to Cadde Motor, i decided to make also 100.000 km service for my 2009 Forester which has the plate number 34 UJ 9358 which is owned by my mother Sevhan Atay.
A responsible has tried to explain the transactions which will be done to my forester in the service. By the way an unkwon person who is İsmail Faiz Köprülü (owner of the Cadde Motor) inturepted our conversation with very rude and irreverent attitute.
After we finish the conversation with the responsible Ümit bey. I have asked for an discount if i have a chance to take. Than the person İsmail Faiz Köprülü which constantly intrupted us again made some comments such as "Go to other service if you can take any other discount". I have been shocked after this rude interruption. Kindly reminded him why he is mobbing and inturpting me and my mother since he is not the responsible which is involved with me and asked him his unrespectfull speech. Than he said that he is the owner of this Cadde Motor and ordered the staff not to repair our car. Than started to shout and swear to me in the front of my mother and the workers. I have never replied to his bad words or assault attempt but my honour and family relations have been hurted deeply.
Than i have taken my car from this service and go to other subaru service which was very polite Subaru Bayraktar Oto.

I have gone to police station and told the story to them. Also i have informed the Subaru Turkey Head Quarter last week on 25.09.2019 (the event day).

But due to the headquarter's reply even today they have replied me after my subsequent calls every 15 minutes. They have informed me that they can't do anything for my victimization in Cadde Motors. They informed me they can only involve with the car repair or guarantee things.

Now after a long complaints i would like to ask some questions;

1)Cadde Motors is a real authorized service which has been aprroved by Subaru Turkey?
2)How could i go to repair my car such a place so ugly, humiliating and attacking personal rights.Where people are threatened on the front of their family ?
3)I am a Subaru fan and praise subaru in every social platform and have been going to authorized service since the 0 km i mean from start. So how will i recommend subaru while even the head quarter of turkey subaru don't involve with this situation.

I want and immediate reply from your customer complaint represents and also want my 100.000 km service to be done free of charge by Subaru Bayraktar Oto.

My email is
[protected]@gmail.com

My phone number is
+[protected]

Now i didn't inform any social media platform related with this topic. I will be waiting your reply.

Attached you can find the police station report.

BEST REGARDS
Kerim Atay

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4:15 am EDT

Subaru poor after sales service, long waiting time, refused to fix daylight on saturday.

Dear Customer care dept,

I'm car owner of Subaru Forester, my name is Yong Chin Ying from Malaysia.

I would like to raise my complaint on your long waiting time for car service. I came to service my car on 29 JUN 2019 (Sat). My appointment was 9.30a.m, i reached your service center at 9.00a.m. It was more than 10 owners ahead of me, after leaving my slip to service counter i got to wait 45mins before they call me for registration and car check. I asked the service adviser why there are so many people ahead of me when my appointment was 9.30a.m? The answer was they practice on first come first serve basis. I would like to ask, what's the point of making an appointment and you're practicing first come first service basis? I waited until about 1.30p.m only my car is ready. Total I waited nearly 4 hrs just for normal service & this is ridiculous long waiting time. When asked the service adviser why is it so slow, his reply was they're shorthanded and management have to plan to add on manpower, he also said many customers also complaint about this. He cannot do anything and ask me to write in a complaint email. I would like to know what is your action plan to reduce your long waiting hours?

During service on 29 Jun 2019 I also informed service adviser that my car daylight is not working well, it's sometime have lights sometime no lights or it will turn off by itself. I request them to repair it. After my normal service is done, they told me they're not able to check the lights because Saturday they only work half day they don't have time to check. In other works your service team is not train on customer satisfaction & no responsibility. Even they're working half day they need to get their job done before going home, if they need to work OT they will need to do so. Now, they request me to come back other day to check & fix the daylight, i request the appointment to be on any Saturday. However your service adviser insist that they're not able to do the repairing on Saturday, they refused fix Saturday appointment. Out of no choice I made other appointment on 18 July 2019 8.30a.m

On 18 July 2019 the registration is faster only told me 15mins however I waited again other 4.5 hours to get the light fixed. It seem okay when they handover the car but within the same day evening the lights again not working well. I had been monitoring it for few days and it's still showing the same old problem so I called up again Motor Image Jalan 223 on Wed 24 July 2019 and inform them the problem and i request them to fix the appointment for me on Saturday.
Again the service adviser reject my request, his reason was they only working half day they're not able to get it repair on time.
As a customer, i would like to know what kind after sales service Subaru is providing? This is the treatment I'm getting? Motor Image Jalan 223 is doing things as your convenient but without thinking of your customer.

First I compromised to came back on 18 July 2019 to repair the lights but you failed to resolve the problem and the problem come back.
Second you trouble me & wasting my time to come back for other day to repair it and yet you reject my request to fix it on Saturday.
Third your waiting time is way belong the market level and unexceptionable long with waiting time min 4 hours.

Subaru Malaysia please come back to me how are you going to resolve my car daylight problem? I can only come back on Saturday.

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7:39 am EST
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Subaru tires

I bought a 2019 crosstrek in december 2018 since I bought it the hatch was broke it took 3 weeks to fix my problem since I have nitrogen in my tires I have never heard of that until know I have a inflation problem I called my dealer service department they told me they dont fill nitrogen tires take it back to where I bought it put I bought it there I called my salesman who no longer works there I spoke with a mike he told me he would check with service and get back to me but he never did not a good way to handle a new customer all I want is to solve my problem not fight with you guys please let me know how I can resolve this sincerley michael mc guire

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10:36 pm EDT

Subaru bait and switch

Daniel smith made an oral deal over the phone for a lease price on a subaru forester. Over two days we confirmed and re-confirmed the deal. We drove over an hour to pick up our car and of course, dan smith said he made an "honest mistake" and said it would be an additional $50.00 a month.

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6:16 pm EST
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Subaru unethical business practice

My wife has been subjected to a classic "bait and switch" scam by the above business. An offer was made, we have the e-mail trail, and even after corporate guaranteed a price, the dealer would not stand behind it. They are rude, condescending and they lie. Do business there at your peril!

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Puente Hills Subaru
City of Industry, US
Nov 17, 2014 2:52 pm EST
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On behalf of the entire staff at Puente Hills Subaru, I sincerely apologize for your negative experience. I can personally assure you that we follow honest business practices at our dealership. We strive to provide our customers with positive experiences so that they enjoy returning for all their service and purchasing needs. I would like to the opportunity to address your concerns. Please get in contact with us at your earliest convenience.

Sincerely,
Kevin Kim, GM – Kimhkevin@yahoo.com

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7:03 pm EDT
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Subaru bad paint job on my subaru tribeca. subaru representive not cooperating with me, to get this problem resolved.

My 2006 champagne gold tribeca paint job is going bad. It has odd branch looking shadowy faded areas on the hood, roof, back hatch and bits on both sides of the car. It has gotten really bad this last year or so. I got on-line to see if anyone else has had this issue and yes they have and subaru of america has paid to re-paint those cars. It looks like the 2006 champagne gold tribeca's have this problem. I have contacted a subaru of america representative and have been talking to him on off and on since the first part of august. He asked me to have our subaru dealership take pictures of my car and send it to him at subaru of america. The pictures have been sent at least 3 times by my dealership and once by me personally. The subaru of america representative says he has never received them. I feel like I am being jerked around on this issue. I would appreciate any other advice or avenues I can take to get my problem solved.

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7:54 pm EST
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Subaru overly high costs

Parts prices and up selling service has gotten so bad that I plan to never do parts and service at subaru again. $84 for wipers?! That's insane
Change resevoir brake fluid ($80)?! Nobody does that on a brand new car. I can't trust then enough to send my wife in for service, and that's sad because I love the car.
Should have bought a toyota venza

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Update by DCompau
Dec 15, 2011 8:27 pm EST

I've never paid $84 for wipers at Toyota, nor been tricked into service not needed

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subaruofpuyallup
Puyallup, US
Dec 15, 2011 11:02 pm EST
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Mr Compau, This is Rob from Subaru of Puyallup. I just reviewed your paperwork and unfortunately the wiper blades for your 2010 Outback are not readily available via aftermarket distributors but can be easily sourced from Subaru directly resulting in a slightly higher price. But I am slightly confused by your "change reservoir brake fluid ($80)?! nobody does that on a brand new car" and "nor been tricked into service not needed" comments. I spoke with your Service Advisor and reviewed your paperwork and there was no mention of trying to "upsell" you any additional services while you were here. Please feel free to contact me directly at Subaru of Puyallup if you would like to discuss your concerns further.

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9:19 pm EDT
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Subaru body is thiner than pepsi can

Bought a 2012 outback, after one day I noticed that fender when you lean on car, it makes a dent... The sheet metal is so thin it dents with about 5 lbs pressure.. Front fenders particulitly, no foot heat, car is brand new and i'm stuck with it, its a lease for 687. Monthly.. Tried to break leaese.. Its a piece of junk. Now it will ruin my credit as dealers like doing this kind of thing.. I traded my infinity.. For this junker, its not safe of the hyway if you get a front impact, as the car will crumble as there is no strenght in it... Byer be ware.. Do not trust gold fleet or subaru as they sell this car for 43k not including taxes... Boy did I get hade...

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2:08 pm EST
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Subaru fraud

I have maintained my car there since the beginning of it's lease as I plan on purchasing it and I question their dealership and service dept. On 10/19/10 I went in for my routine oil change and their report stated that I will need a brake job soon and my pads were 4 mm and quoted pads and rotors. Mileage was 38228. On 11/19 I went to another subaru dealership for my routine oil change and their report stated that my brakes were fine and they were 6mm. My heater failed to work and I went to the same subaru dealership and they stated that they inspected and found that the heater control cable was off at the back of the control head - cable had been disconnected at some point and was twisted. They straightened the heat control cable and reattached to correct. They advised that the condition was not warranted due to the cable having been tampered with. (I have the extended warranty) on this 11/29 service my brakes were documented fine. On 12/20 I had a nys inspection at an another dealership and again my brakes were fine as my car passed inspection. Mileage 45308. This has been my 3rd. Subaru and the number of problems and services I have had in 2 years at 5 star have been extremely high. I was told to come in and work it out. I am not in town and simply want the $50.+ that I had to pay on the warranty deductible. At this point I do not care to proceed with all of the other questionable service calls I have made. I feel this dealership should be investigated.

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8:41 pm EST
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Subaru misleading fees

Subaru of america, inc. And chase bank are charging a $327 (includes tax) disposition fee on the termination of my lease. I did everything stated in the lease, even returning it 3 weeks early. Because I did not lease another subaru (which I tried but was sent away from the dealer 2x!), I am now responsible for this $327! I specifically asked if there were any additional fees when I returned the car and was told no!

Total rip-off! Read the fine print people... And be aware that subaru will charge you heavily if you do not continue to lease with them forever!

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5:25 pm EDT
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Subaru hesitation problem since new

Have had a 2008 subaru tribeca since new. Since I took delivery, I have had a problem with it hesitating when climbing a slight grade or as when passing another vehicle.
I feels as though the engine is misfiring, although I was assured by the technicians that this was not the case. The problem, I was advised, was in the transmission. They have remapped the transmission computer, changed out two torque converters, and performed a myriad of other tests. The technician insists the problem remains, and indeed, I notice it daily. Subaru canada advises that (in spite of the technicians comments to the contrary) the vehicle has no problem, and what I notice cannot be fixed. Basically what they are doing is calling the technician, his boss and me liars.
Subaru customer service will not answer my calls to date. Nor did they answer my emails and registered letters.
Sad. I bought this car because of their reputation. However, now they have lost me as a customer as they have anyone to whom I have expressed my views.

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renorover
, US
Feb 16, 2015 12:05 pm EST

I have the exact same problem. I plugged in the scanner and no codes. My opinion is not the transmission. I think it is in the computer or throttle body. I have had the car for 4 years now and always the same. It has not let me down but is very concerning.

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CClemon
, US
Aug 17, 2017 5:18 pm EDT
Replying to comment of renorover

Hey I just saw this now I've been having some problems with dealing with my local Subaru dealership. Really Who knows our car more than we do because we drive it daily than for some Tech whos behind Subaru and reads the Computer screen; maybe test drove our car around the block for 4 min puts a checkmark on their sheet. Every Subaru Dealership Service has a *** MASTER TECHNICIAN**** which he's hardcore super knowledgeable comparable to Apple Master Tech Know it All. Somehow I lucked out and met the Master Tech once he gave me the 411 Insights and he said I can asked for him any time; which I did, the Service Dept refused to let me speak to him!
Subaru Canada - No Offence! Don't Waste your time on them I called them regarding a Warranty Help they refused to step in Useless. I have to file a complaint on my Dealership Re: something they said which they denied now of course ... It seems like if you are from Canada. Please file your Subaru Dealership Complaints with AMVIC which is for Alberta. Here is the link for BC: https://mvsabc.com/ There is one for Ontario.. Do something about it and write it on Google + there's lots more Subaru Drivers now on G+ reading reviews on Dealerships. Warns me to stay away that's for sure! I get my friend's to fixed my car now

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11:18 am EDT

Subaru poor paint quality

I had bought a brand new subaru forrester 2010 model, I drove it approximately 6 times from dec-march. The paint started chipping and looked worn. I took it to an auto body repair shop and they told me that the paint was defective. I contacted the dealer multiple times and subaru of america with no resolvement. I finally contacted the attorney general. Subaru only offered me 1, 500 dollars, I declined and got an attorney.

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bambrah
, US
Aug 11, 2012 8:03 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Never go to Ganley Subaru bedford, ohio they will rape you. They changed two fuse and charged me $40 !

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Lylie
Woburn, US
Aug 25, 2016 1:43 am EDT

I financed a Subaru Legacy stwg gt 1999 in Ferry Motors in Everett about two or three years ago and was told that is in good condition and has no problem, and they will give a 30 days money back warranty or change for another car. And like 3 months of having my car the problems started, I have put a new engine, a new transmission not even a year of having the car and I call them and they told me they cannot do nothing about it because the 30 day money back warranty has passed, and before that I bought a Toyota Celica 1997 and the same thing happened I put a new engine after the 30 days passed...Its not fair they selling cars and after the 30 days problems starts I went to them because I have a bad credit and in their website they stated good/bad credit no problem.

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MauiAL50
, US
Mar 13, 2012 10:27 am EDT

Why in the world would you buy another car from them if you had a problem the first time?

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