I hope this message finds you well.
I am writing to follow up on my order #BWSVESB000019948, which I placed on May 14, 2025. As of today, I have not received any shipping confirmation or update regarding the status of my order.
I understand that delays may occur, but it has now been over two weeks without any communication, and I am concerned about the status of my purchase.
Could you please provide an update on this order? If the order cannot be processed or shipped soon, I kindly request a full refund.
Here are my order details:
Order Number: BWSVESB000019948
Order Date: May 14, 2025
Email Used: nacira.[protected]@gmail.com
I would appreciate a prompt response.
Kind regards,
Nacira Rouani