Latest Reviews and Complaints
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Huge scam
They are a huge con. My friend and I thought we were getting a good deal on a hotel in the UK and when we got there the hotel had our names in the computer but under a rediculously more expensive rate (one that the hotel doesn't even charge), all because of student universe. Then when we emailed them about it they said that there was nothing they could do and basically left us with out a place to stay. Apart from the prices being fake adverisement its also fraud. This all happened one month ago and I am still trying to get the "manager" to call me back. Do not use them under any circumstances.
The complaint has been investigated and resolved to the customer’s satisfaction.
User beware
I have dealt with Studentuniverse.com twice and both times felt like I was being conned. I booked a flight with this sham of a travel agency and had to jump through several hoops to get an actual conformation. Their customer service department is completely useless. I was told by a service representative that they cannot even communicate within different departments BECAUSE SOME DON'T HAVE PHONES. The second time that I dealt with this site, I booked a hotel in Glasgow, Scotland for two nights. I received an conformation number and payed the down-payment for the room. I get to the hotel to find that I had no reservation and conformation number was useless. This site has the lowest prices around. However use at your own risk. If you book anything through them, check the source. Call the airline or hotel. User beware.
The complaint has been investigated and resolved to the customer’s satisfaction.
getting tired of being hung up on tried for 2 days to get a fare for a friend rude nasty customer service people treated me horribly never got any data carole matthews fron south Florida WOW shame shame shsme
Some one Used My number in creem by a way of hacking and I need to Know who used my number and report him now I am tried to register in cream but the app told me that there is an account using my number already please help me with that and Thankyouu.
Ye fake website hai paisy laiky lootty hain isko pakar ker hisab liya jay bht loho ko loota hai isne ...iska nmbr ye hai [protected]
Pleas take strict action against this person.he is from lahor.
I have dealt with Studentuniverse.com twice and both times felt like I was being conned. I booked a flight with this sham of a travel agency and had to jump through several hoops to get an actual conformation. Their customer service department is completely useless. I was told by a service representative that they cannot even communicate within different departments BECAUSE SOME DONT HAVE PHONES. The second time that I dealt with this site, I booked a hotel in Glasgow, Scotland for two nights. I received an conformation number and payed the down-payment for the room. I get to the hotel to find that I had no reservation and conformation number was useless. This site has the lowest prices around. However use at your own risk. If you book anything through them, check the source. Call the airline or hotel. User beware.
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I am a manager for StudnetUniverse and would like to help. As I don't know who you are, if you would like to email me directly at phil@studentuniverse.com I'd be happy to make sure your info gets to the right person, and followed up on.
Phil