Menu
For Business Write a review File a complaint
CB E-commerce Delivery Services Stackry International This company is unreliable and they lost my parcel
Stackry International

Stackry International review: This company is unreliable and they lost my parcel 14

N
Author of the review
7:10 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I used the website www.stackry.com in order to ship my stuff to my friend in Dubai. I was disappointed in the services and attitude, ‘coz they lost my parcel somewhere and when I asked to provide compensation, they simply refused and stopped to reply to my further emails. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.

14 comments
Add a comment
E
E
_eddy_
US
Aug 20, 2013 10:30 am EDT

I wanted to send a package to my friend in UK and used stackry.com. This company claimed to deliver package during two weeks and it was a deadline as I was sending birthday present. Three weeks later I didn’t even get tracking number and can’t get in touch with this company anymore.

S
S
Stackry Support
US
Mar 30, 2017 3:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of _eddy_

Hi Eddy, I am very sorry to hear this. We are always available via chat support, email: support@stackry.com, and by phone [protected]. Please reach out to us, and we can figure out what went wrong. We pride ourselves on great customer service and efficient consolidations, repacks, and deliveries. Thanks

J
J
Jorge Morales
US
Apr 10, 2016 9:40 am EDT

Hi, be very careful to use STACKRY. Recently I mailed out them merchandise for $ 3000 and when It arrived they put on hold my account According to them for fraudulent credit card use, which is impossible because I only buy products with gift cards and from Walmart.com. I think Stackry is a scam. I just put a claim on the FTC (Federal Trade Commission) # [protected] and I will use all resources available to try of recover my products

S
S
Stackry Support
US
Mar 30, 2017 3:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi Jorge, Very sorry to hear your displeasure with our services. With any fraudulent activity, we ask for official photo documentation to make sure you are who you say you are. When we don't receive that information or find blatant credit card fraud, we immediately return your items to the retailer. Please check with them to receive a refund on you merchandise. Thanks

C
C
Cicikk
Yaounde, CM
Mar 03, 2021 2:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Short up which pictures do you need from him thieves cocaine takers z normal heads will never think of stealing, you have bad records, a good business idea in a bad foundation, I petty you guys, u will be jailed soon

A
A
Amal Butt
US
Sep 03, 2016 3:26 am EDT

I have just been scammed by stackry out of $300 usd worth of goods. They put a block on my credit card and did not get back to me. I called their company several times and the customer service rep advised me that they do not throw away pacakges. After i got a new credit card they told me they have disposed of my package! And i even consolidated it and was dealing with technical issues on their website. Beaware! Stackry is a fraud company and should be reported to the police! Stackry is a scam!

S
S
Stackry Support
US
Mar 30, 2017 4:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Amal Butt

Hi Amal, Sorry you think we are a scam, I can assure we are not. We have an A+ rating with the BBB and pride ourselves on great service. We do not have the power to block your credit card, we also accept payments via PayPal if your credit card is not active. We do offer 45 day free storage on all packages. We then charge storage fees past that, up until 60 days. Even after that, we hold on to customers packages for quite some time before we dispose them. If you notify us, we can also hold onto your packages indefinitely with a "do not dispose" tag. Again, I am sorry for your displeasure. Feel free to email us a support@stackry.com if you have more questions. Thanks

C
C
Cicikk
Yaounde, CM
Mar 03, 2021 1:51 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Amal Butt

Please complain to FTC I too got scam recently by them they gave me a shipping cost of 527usd to ship to Cameroon, I didn't I changed my address to Florida in the US they charge 202 via FedEx ground, wow it sound so crazy I contacted the FTC waiting replies

C
C
Cicikk
Yaounde, CM
Mar 03, 2021 1:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Short up thieves the FTC ci3 and etc is coming for you you lost my wall frame from seekland and pretended to consolidate them to others, did I ask you to consolidate it or add it to consolidation, am cooking don't worry it will soon be ready you will eat soon, I promised you I will be the last you will scam

S
S
$smart
US
Jan 21, 2018 3:46 pm EST

I also have had a very bad experience with Stackry.com. I was initially a customer of Bedabox and had deliveries at bedabox at this time Stackry.com bought out Bedabox and my 2.000$ of Ralph lauren clothing just disappeared. No email no nothing. Tried emailing customer support at Stackry.com but the lady answering my emails was not interested in helping at all and made it clear that i was a nuisance.
STAY WELL AWAY!

U
U
Ulrike Gerhard
US
Apr 12, 2018 2:46 pm EDT

My 3rd delivery with stackry now, fast, reliable, great 👍🏻

F
F
Furioso
Miami Beach, US
May 28, 2023 5:35 pm EDT

C2645318WB Global Mail Priority ODG1683843393754 Shipped to Colombia US Mail under name of Global Priority Mail. I didn't know Global Priority Mail was an alias for USPS

E
E
Edwin william
Astana city Nur-sultan, KZ
Jul 15, 2023 4:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am really disappointed with stackry support services no good response even when you message on wassap the will very response to your messages the services is so poor i make a mistake trying to contact them to correct it for me the will continue to repeat the same

View 0 more photos
R
R
Ron Stager
Novaliches Quezon City, PH
Jan 28, 2024 4:32 pm EST

I had stuff missing from my box, I had insurance on the items shipped to my location, The items came from Walmart & Ebay. I had proof of it but they told me that it was the shippers fault. I had insurance on the items. Customer service did'nt care about my problem.

  1. Stackry International Contacts

  2. Stackry International phone numbers
    +1 (781) 491-0874
    +1 (781) 491-0874
    Click up if you have successfully reached Stackry International by calling +1 (781) 491-0874 phone number 0 0 users reported that they have successfully reached Stackry International by calling +1 (781) 491-0874 phone number Click down if you have unsuccessfully reached Stackry International by calling +1 (781) 491-0874 phone number 0 0 users reported that they have UNsuccessfully reached Stackry International by calling +1 (781) 491-0874 phone number
  3. Stackry International emails
  4. Stackry International address
    845 Woburn St., Wilmington, Massachusetts, 01887, United States
  5. Stackry International social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 07, 2024
Stackry International Category
Stackry International is ranked 18 among 55 companies in the E-commerce Delivery Services category