The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Sst Bankcustomer service

It is so difficult to reach someone with this company. You have to search online for a number because the number that was on my statement was disconnected. When I called to pay off my balance the automated system told me that "there may or may not be a fee charge, " but doesn't say what that fee may be. I never received bank statements for my payments. I sent a message on their website for someone to contact me via phone, but they just sent an e-mail. When I responded to the e-mail and asked again for someone to call me it took 8 days ((yet they said we'll contact you and your convenience)). I unfortunately got my loan transferred to this bank by M&I (now HMO) but I recommend that if you have a choice do not pick this bank!

Responses

  • Ka
    Katie Apr 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Why are they charging me for the same thing twice on my credit report? What is going on?

    0 Votes
  • Mi
    Miranda Bardo Apr 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Tell me about it! I thought I was the only one. They tried to tell me that they sent a statement. Finally, I decided to pay my bill online at yourcardaccount.com and now that doesn't work! What is going on here?

    0 Votes
  • La
    Laura D. Root Feb 01, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Had a card with Washington Mutural and it was sold to SST Bank. Since then They have been raising my interest rate for no reason. We agreed to 42 dollars a month. Now it is 66 Dollars and I sometimes get a statement and sometimes do not.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.