SSE PhotoVideo

I recently purchased the Mavic Pro Plus More kit from SSE PhotoVideo (ssephotovideo.com) and received everything in good condition. However, I encountered a problem with one of the batteries as it turned out to be non-functional and wouldn't charge. These batteries are usually priced at $130.00 when sold separately, but unfortunately, SSE PhotoVideo refused to exchange it for a working one. Instead, they insisted that I return the entire kit in order to receive a refund, even though I had already opened it. This seems absolutely absurd to me! They claimed that they couldn't provide a replacement for the faulty item and the only option available was a refund. Needless to say, I will never consider doing business with them again.

If it were possible, I would give SSE PhotoVideo negative stars for their poor customer service. Now, I am left with no choice but to go out and purchase a new battery for $130.00 to replace the defective one they sent me and refused to replace. I strongly advise others to look elsewhere when making their purchases. Buyers, please be cautious and aware of the potential issues you may encounter with SSE PhotoVideo.

Well, let me tell you, my experience with SSE PhotoVideo has been quite a disappointment. To start off, they had the audacity to sell me a product that they didn't even have in stock. Can you believe that? And what's worse is that they didn't bother to inform me about it. I had to patiently wait for the package to arrive, only to discover that the item I ordered was missing. Talk about a waste of time!

Now, you would think that a professional company would take responsibility for their mistake and offer a refund right away. But no, not SSE PhotoVideo. I had to take matters into my own hands and reach out to them to inquire about the missing product. It's like they didn't even care about the inconvenience they caused me.

And let me tell you, getting that refund was no walk in the park either. I had to specifically request it, as if it wasn't their duty to offer it in the first place. It's as if they were hoping I would just forget about it and move on. Well, sorry to burst their bubble, but I wasn't about to let them off the hook that easily.

To make matters worse, they didn't even bother to respond to my refund request. Can you believe the nerve? I had to follow up with them multiple times just to get a simple response. It's like they were purposely ignoring me, hoping I would give up and go away. Well, newsflash SSE PhotoVideo, I'm not going anywhere until I get my refund!

It's been three whole days since I last followed up with them, and guess what? Still no response. I'm starting to doubt whether they will ever refund me or not. It's incredibly frustrating and unprofessional. I mean, how hard is it to provide a simple response and process a refund? It's not rocket science!

Overall, my experience with SSE PhotoVideo has been nothing short of a headache. From selling products they don't have in stock to their lack of communication and disregard for customer satisfaction, it's safe to say that I won't be doing business with them again. I strongly advise you to think twice before considering them for your photography needs.

I bought a Nikon p900 for my wife's birthday from Google, and SSE Camera was the seller. When the camera arrived, it was broken. The LCD display would light up, but it only showed a single line. I reached out to Google, and they provided a return UPS label. They also informed us that we would have to wait for the camera to reach SSE. It has been more than ten days now, and SSE has not credited back the amount to our credit card. They haven't even acknowledged that they received the camera, even though the UPS tracking shows that it was delivered.

I contacted Google multiple times, and SSE responded by saying, "the credit will come soon." It's difficult to understand what they mean by that.

I gotta tell ya, my experience with this company, SSE PhotoVideo, has been an absolute nightmare. I mean, seriously, it's been the worst. So, get this, when I placed my order, I specifically mentioned that I needed a signature upon delivery because, you know, I live smack dab in the middle of a bustling city. But guess what? These guys didn't bother to put that important info on the shipping label. Can you believe it?

Now, here's where things really went downhill. FedEx, bless their hearts, just left the package right on my doorstep without even asking for a signature. And you know what happened next? Yup, you guessed it. Some sneaky thief swiped my precious package. Can you imagine the audacity? So, naturally, I reached out to SSE to sort this mess out.

But guess what? They didn't take any responsibility for their blunder. Nope, not a single ounce of accountability. They had the nerve to tell me that, according to their records, the package was delivered and that was that. Can you believe the nerve of these people? They wouldn't even replace my stolen merchandise or offer me a decent discount. All they had to offer was a measly $5 off coupon. Are you kidding me? I lost a whopping $400 dealing with these cheapskates.

Now, being the smart cookie that I am, I decided to dig a little deeper into this company. And boy, was I in for a shock. Turns out, SSE PhotoVideo is actually owned by a larger company called FUMFIE. And let me tell you, FUMFIE's got a pretty lousy rating with the Better Business Bureau. Yikes! So, take my advice and steer clear of these folks. Trust me, you don't want to get tangled up with a company that's got such a shady reputation.

In conclusion, my experience with SSE PhotoVideo has been an absolute disaster. They messed up my delivery, refused to take responsibility, and left me high and dry with a lousy $5 off coupon. And to top it all off, they're connected to a company with a terrible BBB rating. So, do yourself a favor and stay far, far away from these guys. You'll thank me later.

I spent a whopping 829.00 bucks on a fancy dji drone from SSE PhotoVideo on 6/6/19, expecting it to arrive at my doorstep in Ohio on 6/11/19. But guess what? The seller hasn't even bothered to ship it as of 6/9/19, and I desperately need it for work on Wednesday. Talk about a major letdown!

So, on 6/9/19, I decided to give this company a call during their oh-so-convenient hours of operation, which apparently are from 10am to 2pm. I patiently waited on hold from 10:05am until a frustratingly close 1:45pm, hoping to speak to someone who could shed some light on my order. But guess what? I never got through to a single soul. What a waste of my precious time!

Let me tell you, folks, before you even think about buying anything from SSE, do yourself a favor and check out all the reviews. Trust me, it's worth it. In my case, I had to shell out some extra dough and make a trip to good ol' Best Buy to snag a drone today. No time to waste, you know? Now, I'm stuck in a battle to get my hard-earned money back from SSE. What a headache!

Oh, and just to prove my point, I even took a few screenshots of my futile phone calls. Can you believe it? I had not one, not two, but three different phones all on hold at the same time. Talk about dedication, huh? I'm seriously considering reaching out to dji tomorrow to let them know how SSE is representing their brand. They need to be held accountable!

So, my fellow drone enthusiasts, take my advice and steer clear of SSE PhotoVideo. They may claim to be authorized dealers for dji drones, but trust me, they're not worth the hassle. Save yourself the headache and find a more reliable seller. You'll thank me later!

If I could give them zero stars, I would.

I placed an order for $260 and received confirmation via email. Three days later, I decided to give them a call just to make sure they had shipped my stuff. Unfortunately, they informed me that my payment was still pending on Sezzle. They told me I had to wait until my payment was approved, but the strange thing is that my bank statement showed that Ssephotovideo had already charged me. Confused and frustrated, I called them again the next day and finally got through to someone. They assured me that my order would be shipped that day.

On the fourth day, I decided to email them to double-check if my order had been shipped. To my disappointment, they once again informed me that my payment was still pending on Sezzle. Feeling frustrated and suspicious, I decided to call Sezzle myself to get some answers. However, they didn't have any information regarding my payment or any record of it. This whole situation seemed really strange to me!

So, I took matters into my own hands and called my bank. I explained the situation to them and told them that I believed it was a fraudulent transaction. I demanded my money back, and thankfully, two days later, I received a refund. I will never, ever buy anything from them again. They are clearly running some sort of scam, and I don't want anyone else to fall victim to it.

So, let me tell you about my experience with SSE PhotoVideo. I was all excited when I placed an order for a Canon Rebel SL3 w/ 18-55 STM lens kit on April 27th. I even paid extra for overnight shipping because I couldn't wait to get my hands on it. But guess what? When it finally arrived, I was in for a big surprise. They sent me the wrong kit with a standard IS lens instead of the STM lens I had ordered. Can you believe it?

Now, I'm not one to lose my cool easily, but this really got me frustrated. I mean, I had been looking forward to using this camera on a photography trip, and now I had to cancel it because of this mix-up. So, I did what any reasonable person would do - I started calling and emailing SSE PhotoVideo to sort this mess out.

Let me tell you, it was like pulling teeth to get a response from them. I must have called them at least 10 times, and the only time I got a reply to my numerous emails was just once. Can you imagine the frustration? I was starting to lose hope that they would ever fix this mistake.

But wait, there's more! As if the wrong lens wasn't enough, I discovered something even worse about the camera they sent me. It was a gray market 250D, which means it's not even covered by warranty in the US. Can you believe the nerve of these guys? I only realized this about a week and a half after placing my order. At that point, I was so fed up with the whole situation that I decided to just keep the camera and forget about trying to return it. I didn't want to go through the hassle of dealing with SSE PhotoVideo anymore.

Sure, they eventually managed to get me the correct lens, but honestly, it's just not worth the trouble to do business with them. I mean, who wants to go through all this headache and disappointment? So, my advice to you is simple - buyer beware. Think twice before dealing with SSE PhotoVideo.

So, I placed an order for a Nikon Coolpix P900 on May 5th, and let me tell you, it took them quite a while to get back to me. Finally, the next day, they gave me a call and asked me which battery I wanted - the 2-hour one or the 4-hour one. I opted for the 2-hour battery and patiently waited for my camera to arrive.

Days turned into weeks, and I started to wonder what was going on. Then, on May 15th, I received a confirmation email from them. They asked if I had received the camera yet, and if not, they told me to wait for another 24-48 hours. So, being the patient person that I am, I followed their instructions and waited.

Yesterday, on May 16th, I decided to take matters into my own hands and emailed them. It was pretty early in the morning, around 1ish. And guess what? They finally got back to me today, May 17th. Can you believe it? They had the audacity to tell me that my order was cancelled because they were out of stock. Seriously? If they knew they were out of stock, why didn't they inform me earlier? I mean, come on! I had to be the one to reach out to them first.

Honestly, I'm not impressed with their customer service. If they claim to let customers know when something is out of stock, then why did they wait so long to inform me? It's like they don't really care about their customers. I didn't receive any notification about the item being out of stock, nothing at all. It's just frustrating, you know?

Overall, my experience with SSE PhotoVideo has been disappointing. I had high hopes for them, but they let me down. I wouldn't recommend them if you're looking for reliable and efficient service.