The complaint has been investigated and
resolved to the customer's satisfactionResolved Southbeach Diet — cancellation fee not explained
resolved to the customer's satisfaction
I ordered the SouthBeach diet last month because I thought it would be convenient. I received the shipment very quickly but nowhere on the site did I receive a message or warning that if I discontinued my service I would be charged a $125 fee. I found out when I received an email that my automatic shipment was due to go out again and I called to stop it. The food is horrible so I decided I would just go back to food prepping myself and was very disappointed to find out I would have to pay South Beach even more money. What a waste.
The complaint has been investigated and resolved to the customer's satisfaction.
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