The complaint has been investigated and
resolved to the customer's satisfaction
South Shore Oral Surgery AssociatesCarney Hospital

To whome it may concern,

My name is Charlezetta White, in 3/10 I made a phone call to make an appointment with this dental office and felt discriminated. I have been to this dental office once before and needed to make another appointment. Claudia (staff person) picked up the phone and put on hold. Which she thought I was but I overheard her say "it's the end of the day and she sounds black and i bet she has medicaid. I'm going to tell her that we don't have any appointments because it's the end of the day" Once she got back on the phone I did say to her "yes, I am balck and I do have medicaid, why is this an issue now because I have been there before" . She hung up the phone several times after that I called Sister Margeret [protected]) to help me out with calling Caludia to make an appointment on my behalf. Sister Margeret made the appointment, she went in and Claudia told her that "we don't want her in here because she is a trouble maker". Please feel free to call me at [protected] as well as Sister Margeret.

Comment Guidelines

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions



    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.