Sorbet Groupappointment not honoured.

C Oct 28, 2018
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Verified customer

I made a nail appointment for Sunday 28 October 2018 at 8:45 at Sorbet Town Square.

On Saturday, Tumi called to move the appointment earlier to 8:00 am. I received the usual sms confirmation - confirming the 28th at 8:00 am.

I arrived for my appointment at 7;55 am.

The store was closed and locked up. I tried calling and no answer.

At 8:25 I approached the cleaner / assistant who was unlocking - couldn't help me at all. Then I left.

Disgusting service!

appointment not honoured.

  • Updated by ChanelSchoeman · Oct 28, 2018

    I made a nail booking with Sorbet Town Square for Sunday morning 28 October 2018 at 8:45 am.

    They contacted me the day before to move the appointment to 8:00 am.

    It's 8:25 and I'm still sitting in my car in front Sorbet and there is no one in sight!!!

    Disgusting!

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