Sono Bello review: Don't have your procedure here!

DO YOUR RESEARCH! THINK TWICE, think thrice, and THINK AGAIN!
I do NOT recommend Sono Bello Woburn AT ALL!
I can agree with so many 1* reviews, and the only reason why I have given them 1* is because there is no option for no stars!
They definitely blow smoke up your as when you go in to see your 'sales' person! I did do my research, was satisfied with the surgeon that they assigned me, even though I was very nervous to go ahead with the procedure. A week or so before my surgery appmt, they changed my surgeon to someone that wasn't even listed on their website, so I had no way to research whether he was any good, and was pressured to accept him as my surgeon, due to the 'offer' that I had signed up for to have my surgery before the end of July!
I was never advised to get post op massages, however my own research had brought me to the conclusion that I should. I had an AWFUL experience receiving the second faja that I was supposed to get sent, and didn't get it until at least 4months post surgery!
At my first couple of post op appointments, I only saw a nurse who weighed me and took pictures... I obviously still had a fair bit of swelling that I expected. By my 3rd post op appointment, it was becoming obvious to me that the sharpie that the surgeon had used to mark me on the day of my surgery, had bled into the incision sites and was now very much within my skin like a tattoo! They gave me some tape that I applied religiously for weeks, but NO CHANGE! Their treatment of my concerns never seemed to be taken seriously at all!
I requested a consult with the surgeon, as not only was I still concerned about the sharpie marks in my skin, but also that my stomach was very lop-sided with a very visible lump of subcutaneous fat (which should have been removed!) They cancelled my consult with the surgeon on at least two occasions via text, and never called me to reschedule. I tried to call several times, and was told someone would call me back... they never did!
I saw my Primary Care doctor for my annual, and he also assessed that what I was seeing as a lump of fat that should have been removed, was indeed the case.
When I eventually saw the surgeon his attitude was very blasé regarding my concerns of my lumpy stomach area, and said it was 'the best outcome I could expect!" He was all about disregarding my claim that the marks in my skin were from the sharpie he used, but agreed that he would have me back in to get rid of them!
Someone was supposed to call me to book me in to have the fix, but you guessed it, NO ONE CALLED! I again tried calling to get an appointment and on 3 occasions got told someone would call me back! Eventually someone called, said they were still trying to 'work out schedules, but will call me back'... over a month later, still no call, still no fix and still very unhappy with my results!
Did I expect my results to be better, YES! The ad's, the staff etc, all give the impression that you will have AMAZING results! Did I expect better customer service and post op care, YES OF COURSE I DID! It is no small chunk of change to pay for this kind of procedure, and very scary for some of us!
Do I regret it? ABSOLUTLEY! I have permanent marks within my skin, and a lump of fat that is very obvious on one side!
I could name names, but would that make me feel any better? Probably not! This review is just to make sure others don't have to go through the same awful experience!

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