CB Investment, Insurance and Financial Social Finance / SoFi

Social Finance / SoFi Reviews and Complaints

Social Finance / SoFi review: Resolution specialists

MNr. Mike of North Olmsted, US

Nov 05, 2025 5:26 pm EST

Featured review

Horrible customer service, I recieved a notice that my car loan was being adjusted. I called SoFi and they stated it was my student loan being adjusted. When I asked whydid it say auto loan? The resolution specialists response was 'I dont know'. I wanted to know. NO further response from her or anyone at SoFI. I have called over 20 times. No reponse. But if you get frustrated they will preach about being disrespected.
Also filed formal complaints. No repsonse

Desired outcome: Contact from executive management. Escalation has been refused. Resolution Specialists claim they are the highest a customer can go

Confidential Information Hidden: This section contains confidential information visible to verified Social Finance / SoFi representatives only. If you are affiliated with Social Finance / SoFi, please claim your business to access these details.

0 comments

Add a comment

Social Finance / SoFi - customer service

Social Finance / SoFi - Banking

View all Social Finance / SoFi reviews and complaints

Social Finance / SoFi Contacts

Social Finance / SoFi phone numbers

+1 (855) 456-7634

Click up if you have successfully reached Social Finance / SoFi by calling +1 (855) 456-7634 phone number 0 0 users reported that they have successfully reached Social Finance / SoFi by calling +1 (855) 456-7634 phone number Click down if you have unsuccessfully reached Social Finance / SoFi by calling +1 (855) 456-7634 phone number 0 0 users reported that they have UNsuccessfully reached Social Finance / SoFi by calling +1 (855) 456-7634 phone number

Customer Service

+1 (844) 763-4466

Click up if you have successfully reached Social Finance / SoFi by calling +1 (844) 763-4466 phone number 0 0 users reported that they have successfully reached Social Finance / SoFi by calling +1 (844) 763-4466 phone number Click down if you have unsuccessfully reached Social Finance / SoFi by calling +1 (844) 763-4466 phone number 0 0 users reported that they have UNsuccessfully reached Social Finance / SoFi by calling +1 (844) 763-4466 phone number

Home Loans

+1 (855) 357-6342

Click up if you have successfully reached Social Finance / SoFi by calling +1 (855) 357-6342 phone number 0 0 users reported that they have successfully reached Social Finance / SoFi by calling +1 (855) 357-6342 phone number Click down if you have unsuccessfully reached Social Finance / SoFi by calling +1 (855) 357-6342 phone number 0 0 users reported that they have UNsuccessfully reached Social Finance / SoFi by calling +1 (855) 357-6342 phone number

More phone numbers

Social Finance / SoFi emails

info@sofi.org

100%
Confidence score: 100%

Support

homeloans@sofi.com

97%
Confidence score: 97%

Social Finance / SoFi address

234 1st St., San Francisco, California, 94105, United States

Social Finance / SoFi social media
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 06, 2025
View all Social Finance / SoFi contacts