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Six Flags Entertainment Corporation Customer Service

3
Complaints38
Pending0
Resolved1

Six Flags Entertainment Corporation

924 Avenue J East
Grand Prairie
Texas
United States - 75050

Customer Support Phone Numbers

+1 301 249 1500(Six Flags America) 1 0
+1 707 644 4000(Six Flags Discovery Kingdom) 1 0
+1 210 697 5000(Six Flags Fiesta Texas) 1 0
+1 732 928 2000(Six Flags Great Adventure) 2 1
+1 847 249 4636(Six Flags Great America) 2 0
+1 817 265 3356(Six Flags Hurricane Harbor-Arlington, TX) 1 0
+1 661 255 4527(Six Flags Hurricane Harbor-Los Angeles, CA) 1 0
+1 661 255 4100(Six Flags Magic Mountain) 1 0
+1 413 786 9300(Six Flags New England) 1 0
+1 770 948 9290(Six Flags Parks in Geogia) 1 1
+1 817 640 8900(Six Flags Over Texas) 1 1
+1 636 938 5300(Six Flags St. Louis) 1 1
+1 514 397 2000(Canada, La Ronde) 1 0
+1 518 792 3500(Canada, The Great Escape & Splashwater Kingdom) 1 0
+52 555 339 3600(Mexico) 1 0
New York Office
230 Park Avenue, 16th Floor, New York, NY 10169

Parks

Six Flags America
P.O. Box 4210, Largo, Maryland 20775
 
Six Flags Discovery Kingdom
1001 Fairgrounds Drive, Vallejo, California 94589
 
Six Flags Fiesta Texas
17000 IH-10 West, San Antonio, Texas 78257
 
Six Flags Great Adventure
Route 537, P.O. Box 120, Jackson, New Jersey 08527
 
Six Flags Great America
542 N. Route 21, Gurnee, Illinois 60031
 
Six Flags Hurricane Harbor - Arlington, Texas
1800 Lamar Boulevard, Arlington, Texas 76006
 
Six Flags Hurricane Harbor - Los Angeles
26101 Magic Mountain Parkway, Valencia, California 91355
 
Six Flags Hurricane Harbor - New Jersey
Route 537, P.O. Box 120, Jackson, New Jersey 08527
 
Six Flags Magic Mountain
26101 Magic Mountain Parkway, Valencia, California 91355
 
Six Flags New England
1623 Main Street, Agawam, Massachusetts 01001

Six Flags Over Georgia
275 Riverside Parkway, Austell, Georgia 30168

Six Flags Over Texas
P.O. Box 90191, Arlington, Texas 76004
 
Six Flags St. Louis
P.O. Box 60, Eureka, Missouri 63025
 
Six Flags White Water
250 N. Cobb Parkway № 100, Marietta, Georgia 30062

Canada

La Ronde
22, Chemin MacDonald, Ile Sainte-Helene, Montreal Quebec, Canada H3C 6A9
 
The Great Escape & Splashwater Kingdom
P.O. Box 511, Lake George, New York 12845

Mexico

Six Flags Mexico
Carretera Picacho al Ajusco № 1500, Col. Heroes de Padierna
Mexico, D.F. C.P. 14200
Plus

Six Flags Entertainment Corporation Complaints & Reviews

Six Flags Entertainment Corporation / memberships website

Me
Jun 20, 2019

Yes the website is horrible I being trying to cancel one membership because i upgraded my other. The chat don't the email won't work i been trying for 3 days they can't help you over the phone. If i get charged tomorrow for my old membership Im going to be PISSED. I also want 2 add to...

Six Flags Entertainment Corporation / sales

De
May 29, 2019

Myself and my 3 children and a friend of my children went to Great Adventure in Memorial Day! We thought we did our homework and ordered the flash pass on line think it would be very crowded that day and would make it easier to enjoy the day and go on the rides in a quicker time frame! My...

Six Flags Entertainment Corporation / racist employee

My
Oct 28, 2018

On 10/28/2018. Me and my two 10 years old boys was kicked out of the park... After some employees kicked them off a ride stated they are too short... Which was a lie... I complained to the nasty supervisor on the skull castle ride... At the park who called there racist guards... Who told...

Six Flags Entertainment Corporation / six flags new england employees.

Ja
Sep 25, 2018

There was an operator at cat woman named Macy was playing on her phone before she checked our seats. Once everyone sat down she checked the seat and I said "you know you shouldn't be playing on your phone " and she rolled her eyes, laughed and said "oh well". She continued checking...

Six Flags Great Adventure / diamond elite membership

Ro
Jul 24, 2018

Hello there. My name is Robert Thein & I purchased 2 Diamond Elite Memberships for myself & my girlfriend on the last day I think it was offered earlier this month for a discount or whatever. I think it was the 15th? Anyway I purchased the very best of everything I thought. Picture pa...

Six Flags Entertainment Corporation / great adventure was not great at all

Ci
Jul 11, 2018

I am very disgusted with my visit to great adventure! I spent so much money to have a "Great" time, yet there was nothing great about walking around the park to see vomit everywhere we walked. The bathrooms smelled like pure urine and the workers were dressed sloppy as if they had...

Six Flags Great Adventure / assaulted by staff

Ha
Oct 25, 2017

This is a horrible corporation that does not take the safety of thier patrons seriously. We have been going to Six Flags for a very long time since I was a child. We purchased season tickets for the whole family. During fright fest of this year, I purchased the maze passes for my 11 year...

Six Flags Great Adventure / fright fest

Jo
Oct 23, 2017

I went to fright fest last night with my husband and three children. We waited in line for almost 11/2 hours for one haunted house. It had just opened we paid 175 for the experience. We did two haunted attractions and we got to our third attraction by the log flume st 944 pm and the person...

Six Flags Great Adventure / employees from a six flags park to the employees of great adventure

Mo
Aug 21, 2017

I work at the Six Flags in Canada for over 12 years, so this complaint is from a Six Flags park employee to most of the six flags employees, which makes it way worst! My english is not perfect at all but there you go. I taught we worked like [censor] at our park, like I know I can alway...

[Resolved] Six Flags Great Adventure / under-trained staff

Aj
Apr 08, 2017

Today, 4/8/17, I went to the park with my aunt and my eight-year-old cousin. We had a pretty decent day, no long lines, good food, etc, until the very end. My cousin went on the bumper cars, was hit pretty hard, and the seatbelt dug into his neck a bit. No big deal, it was an accident, no...

Six Flags Over Georgia / season pass

Sy
Oct 18, 2016

I have 5 season passes and I have been trying to cancel them for over 1 months to no avail. I can never ever get anyone to speak to, it's like sending the fool a little further. I try to cancel on line but it only allows you to cancel your membership not your season pass. So now I am left...

Six Flags Great Adventure NJ / staff behavior and policy

Cl
Aug 27, 2016

On August 27, myself and a group 6 friends arrived at great adventure approximately 10:11 am. We waited in the security line for approximately 20 mins. We proceeded through the line and then presented our bags for inspection by staff security Lorraine. One female member of the group had a...

Six Flags Over Georgia / son trip ruined

Te
Jul 27, 2014

i was at your park in georgia today with my 6 year old son. we got there 1015 and left at about 230 so my son could get his water clothes from the car. we returned thru the re-entry line and i was told i could not enter because of my socks. when i asked why i was told that i should have...

Six Flags / canceling seasons pass

Mm
Jul 21, 2014

I am trying to cancel one season pass (4) for Six Flags and keep getting the run around. I can not talk to a live person on hold for more then 45 mins. When I DID finally talk to live person they did not and could not help me because they did not know anything. I can not afford to pay for...

Six Flags Over Georgia / misleading prices

Ka
Oct 01, 2013

Six Flags Over Georgia says on their website that Fright Fest is included in your season pass purchase, What they failed to tell you is that you may go during Fright Fest but have to pay an extra $20.00 per person if you want to experience any of the Main Fright Fest attractions. I have...

Six Flags Discovery Kingdom Vallejo / safety and procedures

Mo
Aug 26, 2012

Six Flags Corporate Office, On Sunday August 26th, 20102 at approx 5:30 pm, my family and I were heading into the souvenir store at Six Flags Vallejo. My 5 year old son kept walking straight towards the exit, my husband noticed immediately but my 5 year old son, who is Autistic always want...

Six Flags New England / electric scooters

Je
Aug 20, 2012

I went to Six Flags as part of a company group (OptumInsight). I was told there would be a motorized scooter reserved for me since I must be on crutches until my knee heals. When I got to the park, I was told there were no reservations accepted for scooters and I would have to pay $80.00...

Six Flags / park closed due to weather and no refund given

Pa
Jul 09, 2012

My family and I were in town for an event and decided after the 4 1/2 drive that a day of fun at Six Flags St. Louis was just what the dr ordered. We arrived approximately 3pm and then a thunderstorm approached. The park was essentially closed (all rides were closed). We got in our car and...

Six Flags Fiesta Texas / an employee took my bag from me saying I was not able to take it on the ride

Ba
Mar 09, 2012

An employee took my bag from me saying I was not able to take it on the ride, even though this ride did NOT go upside down or sideways and I had taken it with me on rides that did without problems. When I got off the ride the bag was gone and she acted like she had never seen me before. In...

Six Flags Over Georgia / misleading rides leading to lost items

Mi
Feb 28, 2012

My aunt and I were spreading some time together at Six Flags, Over Georgia, and we went to ride the Daholonega Mine TRAIN, turns out it was a roller coaster. I had my camera, with my vacation pictures on it, in my pocket to take pictures on the TRAIN ride. It come out of my pocket on one...

Six Flags Great Adventure / being left out

Mm
Jun 23, 2011

Me and my friends had went to the amusment park yesterday on a class trip. While walking through the park, we saw a game where you have to climb a ladder to the very end without falling. We decided to try it out. But I was not allowed. The woman running the game (unkown person) would not...

Six Flags Over Georgia / rides broken

Ti
Apr 11, 2011

My family and I visited the park yesterday, April 10th. I have been a guest numerous times my entire life. As both of my children are finally able to begin to enjoy the coasters, we brought them for a visit. I cannot begin to tell you how very disappointed we were to find that most of the...

Six Flags Over Georgia / untrained

Ja
Mar 21, 2011

We were so excited to go opening day as allways to six flags this year horrible! They took 45 minutes to get us into the parking lot, we paid for the closest parking! We also pre paid for our tickets online and got thru the gate ok. I did not buy my flash pass online because i didnt know...

Six Flags Great America / harrassment and discrimination

Ju

i was enjoying a great day in six flags Halloween fest on 10/30/2010 wit my girl friend and her family until i was harassed and embarrassed in front of the public. it all started when we went to a haunted house around 7:30pm . it was a small pathway to walk through and it was dark. my...

Six Flags Great America / didn't make it inside six flags great america and the park management refuse to refund my money

Da

A few people and I decided to take a trip to Six Flags on August 8, 2010. Once we had our tickets scan a friend of mine needed her bag checked while she gathered all the children together. I did a favor my taking the bag up to the table where the guy was searching. This lady from no where...

Six Flags / poor guest relations

Da

I am writing to complain guest relations employees in the six flags great adventure theme park who worked on sunday, august 8th 2010 at 2:00pm. I went to the guest relations to inquire about a discrepancy concerning tickets I purchased online. On the six flags website, I purchased ticket...

Six Flags Over Texas / disinterested guest relations and poor employee conduct

Se

Attached is an open letter to Six Flags Over Texas officials since they have no open method of emailing them and a description of a very unpleasant experience that poorly ended an otherwise exciting day. Six Flags Representative: Saturday, July 31 was a lovely day in Arlington, Texas. The...

Six Flags / fraudulent pricing

In

We were at Six Flags St. Louis on 7/26. During the course of the day, we went to purchase an Icee from one of the park's kiosks. The sign at the kiosk very clearly stated that the size we were interested in purchasing was $5.99 for a refillable souvenir cup. We went up to the kiosk...

Six Flags / discrimination

Er

Whenever i go to sixflags, i recieve a RAP pass for a disabiloity i have, i am a teenager and after being given a wating time, i will come back and be told to wait, but i will watch adult RAP pass holders get on a ride numerous times before me, i have had to remind workers time and time...

Six Flags Gurnee / water park

Ma

Dear Sir/Madam, I went with my family to six flags gurnee we rode 40 miles to get there when we went to water park there people life gaurd said one of us can't have ride in water ride becasue I don't have bathing suit even I was in my shorts. I could not have ride with my family my...

Six Flags Discovery Kingdom / charging $1.00 per ride

Jr

Recently, and this is the second time, I have been really bothered by the fact that I am required to pay an extra dollar per ride at Discovery Kingdom. I believe this is a particularly discriminatory practice against woman who will indeed be carrying a small bag of sorts with personal...

Six Flags / security

Ge

I'm complaining about the Six flags in San Antonio, because at the Bamboozle Roadshow which was last night, their security maced loads of fans in the face, the fans were about 15 years old. All Time Low and Boys Like Girls lead singers Alex Gaskarth and Martin Johnson, were sticking...

SixFlags.com / beware

Te

Bought tickets online - apparently for the wrong Six Flags. After arriving at the Vallejo location I had to buy correct tickets and also purchased their season pass. On returning home I phoned them with the order number and our season pass info so they'd know we paid to be in two...

Six Flags Over GA & LAnier Parking Lots / stole purse

Bi

We went to six flags over ga today august 29, 2009 for my daughters birthday and was waved into a parking lot across the street from the main entrance and paid twenty dollars Lanier Parking lot a NAME you need to remember. We came back to our car to find the back window busted it out and...

Six Flags Great Adventure NJ / six flags park rip off

Un

I just returned from six flags in NJ. (07/2009) I will never go there again. I am requesting a refund. ( Which no one Can Get I found out ) My family had the worst experience at this park. People were cutting lines with no way to stop them. This happened on almost every ride. A lot of...

Six Flags Over Georgia / deceptive pricing practices

Bw

It is not surprise Six Flags has filed bankruptcy. They have adopted the model of airline companies where they treat their customers poorly and develop deceptive practices to attract customers. Six Flags Over Georgia promotes everyone pays kids price. What they fail to tell you is that the...

Six Flags NJ / racism against my 10yr old son

Ch

While on vacation during the month of august2008, my son was singled out of a bunch of kids while online at the eltoro ride, after waiting 2and a half hours to ride and was told he jumped the line and was sent out without riding. On line with him were five otheryouths, all of which were...

Six Flags Great Adventure / long lines, broken rides, bad service

La

During my stay yesterday, there were only long lines (more than 1 hour) and longer lines on the most popular rides. The park was understaffed, rides were closed or stalled due to mechanical failure, and when I complained, I was told by Cody (badge #220) that this was the way it is. When I...