Singles50 review: Mislead information about payment - need refund

Dear Sirs,

This is to notify you that on Januray 17th I´ve subscribed for a 6 month signature on Singles50, but the amount billed to my credit card was not the one I agreed with. I agreed to be charged on SEK 79, 00 per month during 6 months, instead of SEK 79, 00 per week, totalizing the amount of SEK 1.896 already charged on my credit card.

So, on January 27th, I sent an email to kundservice@singles50.se requesting the cancellation of the total amount billed on my credit card.

My request wasn´t accepted and Singles50 informed that all the information was there and that I missread the information.

I feel very upset and frustrated about that, once I am eligible to request the full cancellation of this subscription in within 2 weeks. My request was denied and nothing was done until now. My 2 weeks to request a cancellation will expire on January 31st.

My desire now is that Singles50.se proceed with the full cancellation of the this subscription because I don´t trust on this way of doing business.

Looking forward for a fast resolution.

Regards,
Carmen

Company details: Singles50
Email: kundservice@singles50.se
http:// www.singles50.se
Managing Director: Laetitia Pateau

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