The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Singapore Post (SingPost)failure to receive mails

T Jun 14, 2019
This review was posted by
a verified customer
Verified customer

We, Transcend Marine Pte Ltd are not receiving mails in our letter box which is clearly indicated #16-02 A. We moved to this new office in October 2018 and from that time we haven't received any mails in our letter box. One time, we are surprised to see our letters wrongly put in our neighbours letter box, 16-02. After that, they haven't given us any mails and so we are much worried for not receiving any mails for such a long time.

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Singapore Post (SingPost)'s response · Jun 21, 2019

    Hi, Transcend Marine. Thanks for your feedback. Please reach out our CusCare team at 1605 for us to assist further.

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