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Sharaf dg / cyan samsung toner

Sharaf DG Ibn Battuta Branch, United Arab Emirates

I am really frustrated on how people lied to customers in this branch. They sold me defective samsung toner, I gave it back after a day, they said we will call you after 15 days, we waited, they sent message that they have given it repairs. When i came back, they did not do anything. This is very frustrating for a company like Sharaf DG, very unbelievable that they sold defective with no repairs. It's a real fraud. You cant even do anything,

Sharaf dg

  • Sharaf DG Customer Care's Response, May 27, 2019

    Hi! We apologize for the inconvenience. Please note that consumable items doesn't come with any warranty. There's only 7 days DOA policy can be applied however, after 7 days, the warranty doesn't apply. However, for your convenience, the store team had tried by sending it to the service center. You may further write to [protected]@sharafdg.com to get assistance.

Ru
May 26, 2019

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