Sharaf dg / cyan samsung toner
I am really frustrated on how people lied to customers in this branch. They sold me defective samsung toner, I gave it back after a day, they said we will call you after 15 days, we waited, they sent message that they have given it repairs. When i came back, they did not do anything. This is very frustrating for a company like Sharaf DG, very unbelievable that they sold defective with no repairs. It's a real fraud. You cant even do anything,
Sharaf DG Customer Care's Response, May 27, 2019
Hi! We apologize for the inconvenience. Please note that consumable items doesn't come with any warranty. There's only 7 days DOA policy can be applied however, after 7 days, the warranty doesn't apply. However, for your convenience, the store team had tried by sending it to the service center. You may further write to [protected]@sharafdg.com to get assistance.
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