Menu
ServicePlus Home Warranty

ServicePlus Home Warranty review: Contract

B
Author of the review
5:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi,

Before I contact BBB and Hawaii’s attorney general (you won’t be able to include Hawaii in your business).

I did everything Service Plus asked me, I paid for a 5 year contract over a thousand dollars and was told I could cancel anytime if a problem arose and I would be refunded my remaining balance. They also told me if an appliance was not reparable I would receive replacement cost.

My washing machine broke, I called technician on my own dime to diagnose the problem, he also called the resolution department. As a replacement cost they offered me $250 for a Samsung front loading washing machine (2017).

I would like to know where you will get a machine for $250 that is comparable? I also told him I would like to cancel, the money that is refunded to me, I can afford to buy a new machine. I’m now informed I cannot cancel. The salesman and the resolution department are lying to me. I’m a Special Education teacher and cannot take this loss. I would like to cancel my policy and receive my money back! I am really upset because I trusted your sales representative. I really hope you do not conduct business this way!

Please respond ASAP. I will contact the appropriate officials if I do not hear back by Tuesday, October 24, 2023. He even closed my claim. Again this saddens me, I just want my money back.

Desired outcome: Cancel my policy and give me my money back.

More ServicePlus Home Warranty reviews & complaints

ServicePlus Home Warranty - Our complaint for breach of **************** by Service Plus Warranty, formerly, Total Home Protection
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ServicePlus Home Warranty - called THP on March 23,2022 to explain why I was not renewing a three year membership
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ServicePlus Home Warranty - I was convinced to sign a contract with Total Home Protection on June 6, 2021
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ServicePlus Home Warranty - approximately two-days ago I was searching for home owners warranty nplans and I selected service Plus and later discovered that I had a better
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ServicePlus Home Warranty - I signed up with Total Home Protection a couple years ago, even paying extra for their "green" program, which I think they now call "Platinum", 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
0 comments
Add a comment

Learn how the rating is calculated

Write a review File a complaint

ServicePlus Home Warranty contacts

Phone number
Website
www.serviceplus.com
Category

Most discussed ServicePlus Home Warranty complaints

Non payment of invoices
2
(opinions to this review)