ServicePlus Home Warranty
Reviews and Complaints

I have made three requests for service. On 11/10 my garbage disposal failed. I contacted ServicePlus for service. The claim was denied because they said the contract was less than 30 days. However, they offered $250 settlement. I never received that settlement. Whenever I called about it I was told it was in accounting. I ended up purchasing the disposal and getting it installed myself. The second issue (01/14) was the expansion tank on my water heater leaked. They sent a tech but he was inadequate, so I called another company and the proper repair was made. This cost was completely on me. I called Serviceplus and made my disappointment known. They again offered to send $250 for a total of $500. I called back after a couple of months and again the matter was in accounting and I never received payment. That brings me to 02/11/2022. My A/C and Heater blower made a loud noise and then began to rumble. I made a request for service on that day (02/11/2022). I called after 48 hours had past and again after 60 and 96 hours past. I have not seen any movement on my request. I called after 120 hours and was offered $250. I told the representative that was unacceptable. On 3/9/2022 I had unit repaired at a cost of $971. On 3/11/2022 ServicePlus assigned a company to my claim. I called them on 2/12/2022 and told them the unit had been repaired. I then filed a request for refund. They responded by pointing to a part of the contract that stated I needed their permission before work was completely. They did not respond to the part of the contract which said they would assign someone with *** Georgia so I can *** them. They have taken my money and given no service at. I feel they are practicing in deceit. I am now asking for your help for the cost of repair of $971.09 and the cost of the contract of $975. ***/*** Contract #*** Claim *** Email

I did 3 jobs for this company totaling 771$ back in January 2022. I only did the jobs after I was authorized to do so. I was told it was a net 30 then told its 30 business days. Each time I just waited. After months went by my calls started getting screened and not answered. The vendor relations lady over the southern coast would even hang up on me. They are refusing to pay me and even said they are not paying me because my account is deactivated. In Texas this is Theft.