Selfridges & Co Logo

Selfridges & Co

Having problems with Selfridges & Co?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Selfridges & Co reviews first appeared on Complaints Board on Jan 8, 2017. The latest review Compressor issue was posted on Feb 19, 2021. Selfridges & Co has an average consumer rating of 1 stars from 2 reviews. Selfridges & Co has resolved 0 complaints.

Selfridges & Co Customer Service Contacts

400 Oxford Street
London, England, Greater London
United Kingdom - W1A1AB
Mon9:00 AM - 10:00 PM
Tue9:00 AM - 10:00 PM
Wed9:00 AM - 10:00 PM
Thu9:00 AM - 10:00 PM
Fri9:00 AM - 10:00 PM
Sat9:00 AM - 10:00 PM
Sun10:00 AM - 6:00 PM

Selfridges & Co Complaints & Reviews

Selfridges & CoCompressor issue

Sir my fridge compraser is now out of order... Plz sove my problem... My contect [protected]

Compressor issue

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Selfridges & CoRude staff and damaged item

    Staff Isabel at the Burberry store on the third floor is terrible. When I got there she get the wrong product prepared for me. Because it was my last day in London and would fly back to US the next day, I couldn't wait for another day to buy the item i want. Her attitude is extremely bad as well. I want the item for a long time. And Isabel just say it is too late to get to the basement to get the item and when I was hesitating she just rudely said that ' ok. I need to close the store right now !' The tax refund department was still open even after 9pm which I was really grateful and want to thank to. The lady there was really nice and would like to wait for me. As a customer, I really think that when Isabel said that there is nothing she could do with no really bad attitude is unprofessional. And it was a shame to have just a sales in your department store. Isabel ruined my trip. When I choose to buy the other item similar, it turned out to be a damaged one. And when I got back they just refuse to do exchange only because they close the drawer. How ridiculous does that sound ? The item is of British style and was a souvenir and memory of my beautiful stay in London. However, Isabel ruined it with her awful attitude and unprofessional sales skills. I high recommend you reconsider her or at least lecture her how to be a professional sales.
    Worse still, the bear I got is very damaged. Burberry is a luxury store with quality and reputation. The product I got is damaged and dirty. I hope you can do something about it. I live in US. You can see if it is possible to do exchange.

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


      Unhappy consumers gather online at and have already logged thousands of complaints.
      If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
      One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
      A consumer site aimed at exposing unethical companies and business practices.
      ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
      You'll definitely get some directions on how customer service can best solve your problem.
      Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.