Secret Cash CardFraudulently debited my bank account for a membership that I did not order!

I saw on my bank statement an electronic check payable to Secret Cash Card in the amount of $49.95. I never ordered anything from them. I was unable to read the phone number on the check copy that I printed, so I went to their web site. When I called that number I got a recorded message that said if you have any questions about your purchase go to their website to contact them, then the call is disconnected.

I contacted my bank who told me to file a Security of Loss form with them, which I am now doing. I also asked them for Secret Cash Card's phone number. The number they gave me wasn't the same as the one on the web site, but was close enough that they could call it a typo. Obviously they do not want anyone to be able to contact them. There is no address on their web site.

I filed my complaint with them online and will wait to see what happens.

Responses

  • Jo
    John A Ballard Jan 07, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I had the same problem they took 2 drafts from my account 1 to my home address and 2 a fictitious address, I have been hounding hard A theft report was filed through local law enforcement and through Bank security. So far I have received 1 draft back and I am currently hounding an demanding the return of the rest

    0 Votes
  • El
    Elizann P. England Jan 13, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Secret Cash Card Service - I never order this service from Secret Cash Card Service. But they charge my credit card anyway.

    Elizann P.

    0 Votes
  • Ki
    Kimberly D. Turner Jan 18, 2007
    This comment was posted by
    a verified customer
    Verified customer

    This service withdrew money from my account when I did not apply for the service. I was online applying for a different type of service and secret cash card made it seem like I applied for their service as well and deducted $49.95 from my bank account without my knowledge.

    0 Votes
  • Ma
    Marianne Blake Jan 18, 2007
    This comment was posted by
    a verified customer
    Verified customer

    My checking account was charged $49.95, and I never ordered. I called the phone number on the check online, and it is disconnected! Help! I want my money back!

    0 Votes
  • Ta
    Tamara J. Jackson Jan 18, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have a complaint this company debited my account for 49.95 which i didn't authorize i don't even know who this company is. and because of that debit caused my account to be overdrawn and the fee for that was 30 dollars so i would like for my money to be credited back to my account and plus the fee for the unauthorized debit. i also would like to know how did this company get access to my account number without me authorizing it? i can be reached on my cell phone at 804-605-1572 or email [email protected] also how does it take for this to be credited back to my account? thank you, tamara jackson

    0 Votes
  • Ma
    Mary Maher Jan 24, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I did not authorize any debit to my checking account for this card. Why would I authorize a debit when I was looking for a payday loan? I have tried thru emails to resolve this but only get double talk from them. I feel that my only action now is to sue the company. If others out there feel the same; let's get together and put this scam company out of business.

    0 Votes
  • Ch
    Christina Turner Jan 25, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am deeply frustrated that someone would do this but however they did, that lets me no no payday loans online again.

    I have alerted the Better Business Bureau on this situation, these are two many complaints and no action has been taken to justify why they keep doing this, if i have to go to bay news nine for them to investigate, then so be it.

    0 Votes
  • Ch
    CHERIE LYNN JOHNSON Jan 25, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I checked my account balance one day and found that this company secret cash card had withdrew 49.95 from my checking account which also had a nsf fee of 20.00 attached to it...i contacted them and their response was that it was authorized...i think not...my bank said it was a verbal authorization but it was not....i contacted the company...they are supposedly sending my refund of 49.95 but as for the bank charge they said it was my responsibility...i did not even ask for it..something needs to be done about this scam company

    0 Votes
  • El
    Elizabeth Andoh Jan 25, 2007
    This comment was posted by
    a verified customer
    Verified customer

    On January 22nd 2006, Secret Cash Card posed a check of $49.95 to my accounts at Bank of America.

    0 Votes
  • Pa
    Pamela Guthridge Jan 25, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have spoke to my bank and also to the attorney general of Iowa about this fraudulent company. We gave our bank account numbers to a company on line before xmas for a short term loan, they sold our information to this company and now I'm having unauthorized withdrawals taken from our bank. This is very fraudulent and not legal. After looking at their web site, i am not the only one that had been scammed by these people.

    0 Votes
  • Pa
    Pamela Guthridge Jan 26, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I had $49.95 taken out of my account also yesterday. Had i cought it in time i could have stopped payment on it, and that would have cost me $30.00. I now have an alert posted to my account for this secret cash card service. They won't get thru my bank again, but they have to be stopped. I have gone to the attorney generals office here in Iowa, and they have posted an alert for them also. I also went to the people at "theft identity" at the attorney generals office and through my bank. This might help, but they seem to be very cautious people. But with everyones help, we may be able to stop them. I called their office an got a very rude lady who said she was just an answering service, then she hung up on me. My banker called them also, they told her that they didn't know what company it was, they were just an answering service. What a "crock"!

    I have address and phone #'s if you are interested.

    Secret cash card service
    14 manarch bay plaza #301
    Manarch bay, California 92629
    Phone #'s 401-228-9232 or 1-866-496-1799

    Hope this helps someone.

    Pam guthridge 1/25/2007

    0 Votes
  • Ma
    Marcy Carpenter Jan 26, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I had the same amount of money withdrew from my account as everyone here. I contacted my bank & the BBB. I will be pursuing this further to stop this fraudulent company from scamming anyone else! Has anyone got in touch with them? When I called the 401-228-9232 number it was an answering service and they never take calls. They only operate via the web. BEWARE!!

    0 Votes
  • Te
    Teia Woodbury Feb 01, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I applied for a payday loan with another company and the money wasn't deposit into my account,so I thought that I wasn't approved for the loan. On January 29,2007 this company secret cash card charged my bank account 49.95 for service I didn't ask for and didn't authorize any transaction from my account. This cost me to have over drafts in my account.

    0 Votes
  • Ca
    carverboston Feb 03, 2007
    This comment was posted by
    a verified customer
    Verified customer

    49.95 was deducted from bank account by phony check.

    0 Votes
  • Mi
    Michael Shesniak Feb 03, 2007
    This comment was posted by
    a verified customer
    Verified customer

    They took 49.95 out of my checking without my permission. They claim i signed up for their secret cash card thru a payday loan company that they will not give me the name of. If you call them they give you an e-mail address to contact. When i do they just keep telling me i signed up for the card and that they e-mailed the card to me. Never received nor do i want a secret credit card. My bank will not refund my money and charge them back.where do i get help?

    0 Votes
  • Co
    Cody Bryant Feb 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    They debited 49.95 out of my account two different times and both time overdraft fees incurred. Fortunately, my bank recovered the funds back to me. I've closed that checking account because i don't trust this scandalous company at all. I've experienced all the things you guys have experienced. But i am taking legal measurements.

    0 Votes
  • Ro
    Rosalee Mandeville Feb 07, 2007
    This comment was posted by
    a verified customer
    Verified customer

    This company as of today has taken 98.00 out of my bank account, and tried to get another 49,99 which cost me 20.00 to put a stop payment on, all total this company has cost me 143.00, i never authorized them to withdraw any money, never even heard of this company until i was informed i was over drafted, while trying to figure who was withdrawing my money i learned they got my information when i applied for a payday loan, believe me i never gave this company permission to withdraw my money, hell i didn't have it, thats why i was getting a payday loan, I've contacted my local police department about this my bank is also checking into it for me, also i contacted fraud watch, my local paper, and news, i need to speak to someone from this company, and i need my money back.

    0 Votes
  • Su
    susan peterson Feb 07, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I do not know how this company got my information but they unauthorized drafted $49.95 from my checking account.

    0 Votes
  • La
    latesha hardy Feb 12, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have emailed secretcashcard.com, and i have called them. Instead of doing phone calls they want you to do everything online. This does not make sense. Anyway i was emailed and told to come to this web site and was lost so i am making a complaint here. I was told that my money would be sent back to me but any other fees would not be returned. I do have a copy of the email. I do have my ticket number if you need it. I would like my 49.95 returned to me. It may not seem like a lot but it its not yours to keep.

    0 Votes
  • Me
    melissa Feb 12, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I think its a shame what they are doing 2 people. They also told me that i agreed 2 it.But like everyone said why would you agree to money being taken out of the account your trying to get money put in.

    0 Votes
  • Is
    israel huicochea Feb 16, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I was charged from this company 49.95 from my banking account and i did not authorize this transaction which led my bank to charge me a nsf of 33.00 and i am trying to get this money put back into my account.

    0 Votes
  • Ja
    James W Johnson Feb 22, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Secret Cash Card charged my checking account for $49.95. I did not authorize this to happen.

    0 Votes
  • St
    Stephanie Fischer Feb 22, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I had this happen to me and found it online today, contacted my bank and they had paid it but are going to do a Return on it as if NSF and that will also tell them more about the company that charged them. I also got the same run around regarding online and phone tag and all that. I also did the payday loan online also, makes no sense, why if you are applying for a loan would they think and in essence go ahead and charge you for a stupid debit card? I will also post the numbers, and intend to do everything i can legally to prosecute them and or, charge with atty gen and police and BBB. Thank you honestly for posting this on the web, after googling "secret cash card" i found all these fraudulent posts and would have never know about this.

    www.secretcashcardservice.com

    1-866-496-1799 recorded message telling you to go to website

    (401) 228-9232 answering service, where lady was pure hateful regarding me telling her that i wanted to call someone with the company because i didnt authorize, and she did say to fill out the inquiry form on the website, and it will tell you exactly who authorized it, funny thing, it will show my name because the check did, however it doesn't scan the stupid computer for fingerprints!!! Does it? NO so it doesn't tell you who REALLY did it!!!

    0 Votes
  • Ja
    Janet Mason Feb 23, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Yes, I am a victim of these thieves also. The $49.95 magical check just appeared in my checking account showing a fictitious check number of 9999. It also caused me to go into overdraft, resulting in even more charges against my account. This is just wrong...wrong...wrong! This happened to me on Feb. 15, 2007. I live in Missouri. How long have these thieves been in operation with this scam and does it seem to happed repeatedly to the same victims? It's time to bring this to thing halt. I can't express my degree of anger about this. Any help out there?

    0 Votes
  • Ta
    Tamey Sechrist Feb 24, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I was scammed too. Please everybody. File a complaint against this company at www.labbb.org, they are the county in which this company resides. Go to www.secretcashcard.com and at the bottom you will see their address to complain on line to BBB.
    Did you even receive the credit card that this site promised for your $49.95 ? I didn't.

    0 Votes
  • Ta
    Tamey Sechrist Feb 25, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am not sure if I gave the wrong website to file a complaint against this company at the better business bureau of their county. It is www.labbb.org.

    Dont ask for a check back in the amount of your loss because I read on another complaint site that they did send someone back and check and it bounced.

    0 Votes
  • Pa
    Patty Olson Feb 28, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have had the same happen. $49.95 taken from my checking account. I went to the bank and they are filing a fraud report and i called the Oregon department of justice and they told me to file a complaint with them. This is horrible. I have had to close my checking account and reopen a new one. Please file a complaint with your state attorney's office.

    0 Votes
  • Ch
    Cheryl Smyth Mar 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    They withdrew $49.95 from our account and they were unauthorized to do so. we contacted them for a refund which was sent but both checks bounced. the company claims that they didn't stop payment but we have the checks to prove it.

    0 Votes
  • La
    Latoya Adams Mar 05, 2007
    This comment was posted by
    a verified customer
    Verified customer

    They took 49.95 from my checking account on 02/23/2007 and I did not authorize it. When you call the number they gave the bank it is an answering machine that gives you another number and they tell you on that number all they is, is an answering service for the company and you have to go on line to fill out a complaint to get your money back that is the only way to handle that situation. There is no one live on the phone you can talk too about an unauthorized debt.

    0 Votes
  • Da
    Dale A Cox Mar 05, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I applied online for a payday loan and within a few days there was $49.95 withdrawn from my account. I called the number listed on the check drought and they referred me back to the internet site. I've left numerous emails with the company and have had no response. I don't know how to get my money back. I'm afraid I'll have to close the account because they have my info and I didn't authorize them before, what's to stop them from taking from my account again. Any info would be appreciated.

    Thanks
    Dale Cox

    0 Votes
  • Ri
    Richard Morris Mar 05, 2007
    This comment was posted by
    a verified customer
    Verified customer

    The same thing just happened to me on March 02, 2007. $49.95 was snatched out of my account without my permission. I emailed [email protected] and gave them a piece of my mind. If you're online trying to get a LOAN, what makes these people think that you have MONEY to get taken out of your account. I bank with Wachovia, and they were good in closing my old account and opening up a new one. hey even put the money back in my account. Oh, and that phone number that's listed is crap. They just refer you back to the website.

    0 Votes
  • De
    Deana Cathey Mar 07, 2007
    This comment was posted by
    a verified customer
    Verified customer

    What the heck is secret cash card...I am in serious financial duress, and I cant even speak with someone at my bank today (sat) to get the money credited back. When I called the number for this company on the electronic check, it was an automated line, and was told to file a complaint via email 49.95 is a lot of cash to me right now...ANY SOLUTIONS

    Sincerely, D Cathey

    0 Votes
  • Aa
    Aaron R. Turchak Mar 07, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I had checked out several services that offered a short term pay day loan" to help me through a seasonal shortage in income. I filled out an application for a loan of $500.00 and clicked on the submit button.

    I was redirected to the Secret Cash Card, prepaid card service. I have no need for a prepaid credit card, as I have four current credit cards, in good standing. Although I attempted to sign off of this page, it provided no means of declining their offer. I did not fill out anything on this page, clearly because I did not want the service, and thought nothing more of the issue.

    Two days later, I was notified that a check I had written for my vehicle loan had been returned due to NSF. Additionally, there was a $35.00 overdraft fee.

    Secret Cash Card had deducted $49.95 from my bank account without authorization. They had clearly obtained my information from a generalized form that I had filled out while searching for a short term loan. I was not aware of their terms, or that they could take any action such as this.

    Due to their fraudulent practices, this may cost me more than $100.00, between returned check fees to my bank, fees to the bank where i have my auto loan, not to mention the $50.00 they have scammed from me, which I may never see in return.

    0 Votes
  • Sh
    Shawnta Phillips Mar 18, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I check my account and they have electronic debited $49..95 out of my account they don't have a phone number to speak to anyone representing the company to top it off I never receive my card but they still have my money and this have been about two months ago. So I stated should they get away with this no and it is really a shame that people operate off getting rich off others people money. I feel that I should be credited $49.95 plus my $35.00 fee charge from the bank. I feel if they would call instead of communicating through email you will get a better understanding on how they work as a company cause I'm the type of person who check her email once or twice a month. I operate solely through a telephone and most of my business is conducted by a cell phone or landline. I did go through their channel of receiving a refund and I have not yet to receive my money or the product and at this time I don't want the card I want my money BACK!!!

    0 Votes
  • Ja
    Jacob Veliz Apr 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I was applying for a online payday loan thru Avenue Payday and somehow my information was retrieved by this so called Secret Cash Card. I first noticed a draft from my checking account in the amount of $49.95 and questioned it at the time with my bank. They supplied me with a 800 number to call for information on this business. I called and an automated system directed me to a website that had no business name just an option to contact by email, so I did. I received a response explaining that it was a one time membership fee for their services but it never explained what kind of services they offered. I requested for a cancellation and a refund of my money. No response. Two weeks later another draft for $49.95 was taken from my account to the same business. Outraged, I contacted my bank to set up a fraud case and stop payment on this company. We are working on getting my money back. It is only now that I realized that these online loan services are not as secure as they claim to be and that I should have been smart enough not to share my personal information online. This was definitely a learning experience. Please beware of this scam. God Bless!

    0 Votes

Post your comment

    In The News

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem