The complaint has been investigated and
resolved to the customer's satisfactionResolved Secret Cash Card — Fraudulently debited my bank account for a membership that I did not order!
resolved to the customer's satisfaction
I saw on my bank statement an electronic check payable to Secret Cash Card in the amount of $49.95. I never ordered anything from them. I was unable to read the phone number on the check copy that I printed, so I went to their web site. When I called that number I got a recorded message that said if you have any questions about your purchase go to their website to contact them, then the call is disconnected.
I contacted my bank who told me to file a Security of Loss form with them, which I am now doing. I also asked them for Secret Cash Card's phone number. The number they gave me wasn't the same as the one on the web site, but was close enough that they could call it a typo. Obviously they do not want anyone to be able to contact them. There is no address on their web site.
I filed my complaint with them online and will wait to see what happens.