Scoutmob
reviews and complaints

I bought a table that looked great online and even though it was more expensive than even RH, I believe in supporting small business owners and have had very positive experiences when buying from Etsy members. However, it was very clear that I was the victim of false advertising by way of omission. On the advertisement for this product, only the tabletop is depicted in photos and description. Nowhere does it show or note that the table base and legs are made of a completely different and vastly inferior "wood" to the point that the base and legs are splintering, chipped and rough. A pair of my denim jeans were snagged by the shoddy material. My nephew got a splinter when he grabbed the table leg. The merchant who made this product was clearly well aware of their bait and switch and refused to take responsibility because their scam worked. If they believed in their product, they would stand behind it.They managed to put one over on a customer and I bought a table believing it was as advertised. I tried to return this table per their return policy and the merchant insisted they were not responsible and it must have been damaged during shipping. I feel certain that no one took off the table legs that actually matched the table top and replaced them with some chipped and splintered wood, but Scoutmob stood firm that this was the case and just offered to send me touch-up paint. I sent them photos, showing that touch-up paint would not miraculously transform the table into one that matched the online advertisement. I am sick that I was deceived by this company and I cannot believe that they are allowed to get away with these scams. I filed a report with the Better Business Bureau but Scoutmob did not respond to said complaint. I can only hope that I can prevent others from the fraud that is Scoutmob. DO NOT SHOP HERE.

I recently bought some stuff for my home decor from the website www.scoutmob.com. The website is real scam, so beware and better don’t order from them. I paid money for the fast delivery, but this scammer- seller simply took money and told to wait, but he never sent my order at all. I called and sent messages, I argued with this guy for several weeks, but he simply stopped to communicate with me. So be careful if you use this website or leave comments if you have horrible experience with this seller.

When I started the discussion with the representatives of scoutmob.com website, I thought that find a really good company. Now, I am very disappointed, because they are unprofessional and awful team, which provides a bad quality of products and services. They promise a lot, but don’t accomplish their promises and simply are talking about, but don’t do anything useful. I won’t recommend you this company; you will be deeply disappointed with their services as customer or as a company owner.