ScentGiant’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of fragrance enthusiasts are dissatisfied with their scents.
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Terrible Experience with ScentGiant: Charged but Never Received Product, No Customer Service Response
Yo, so I ordered some stuff from ScentGiant and they charged my account, but I never got my product. Like, what the heck, man? I tried to contact their customer service but it was like talking to a brick wall. They didn't even respond to my emails or calls. It's been weeks and I still haven't received anything. I'm so disappointed and frustrated with this whole situation. I wouldn't recommend ScentGiant to anyone. Save your money and go somewhere else.
Mixed Experience with ScentGiant: Easy Website, Decent Prices, but Wrong Product Sent
So, I was looking for a new perfume and decided to give ScentGiant a try. I ordered one that I thought would be perfect for me, but when it arrived, they sent me a different one that I wasn't too thrilled about. It's not terrible, but it's just not my style. I wish they would have sent me the one I actually ordered.
Aside from that, the website was easy to navigate and the prices were decent. They have a good selection of fragrances to choose from, so I might give them another shot and order a different scent next time.
Overall, my experience with ScentGiant was okay. I just wish they would have paid more attention to my order and sent me the correct product. But hey, mistakes happen, right? I'll still consider ordering from them again in the future.
Is ScentGiant Legit?
ScentGiant earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of ScentGiant's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Scentgiant.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Scentgiant.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for ScentGiant have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Scentgiant.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Scentgiant.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The scentgiant.com may offer a niche product or service that is only of interest to a smaller audience.
Overview of ScentGiant complaint handling
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ScentGiant Contacts
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ScentGiant phone numbers+1 (877) 511-4405+1 (877) 511-4405Click up if you have successfully reached ScentGiant by calling +1 (877) 511-4405 phone number 0 0 users reported that they have successfully reached ScentGiant by calling +1 (877) 511-4405 phone number Click down if you have unsuccessfully reached ScentGiant by calling +1 (877) 511-4405 phone number 0 0 users reported that they have UNsuccessfully reached ScentGiant by calling +1 (877) 511-4405 phone number
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ScentGiant social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
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