The complaint has been investigated and
resolved to the customer's satisfactionResolved Saxon Mortgage Services — Short Sale Response Time
resolved to the customer's satisfaction
I am a Realtor working on short sale approval for my client, and not getting a response from Saxon. They have had the entire package of required documents including a fully executed contract since January 28, 2017. This is the second contract Saxon has received on behalf of my client. The first one was denied, and now this one is scheduled to close on March 20th, yet we have no approval from them at all. No communication from them, and they will receive monies from this sale, yet are not doing anything so that we may be able to proceed with closing.