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in April I paid $10,600 for a Mercedes w140 s class, the car didn't pass the inspection, so they couldn't find another car in that budget, I gave them time, but we didn't reach an agreement, so I demanded a refund, according to the company's policy they have 14 days to return it, so I extended it for another 10, and so I started extending it indefinitely, playing for time, and PayPal doesn't work, and Chiba bank rejects the payment, etc. so I kept in contact with them in order to recover the money until I realized that I was dealing with a criminal group, and I reported the case to the police, who delegated the case to Interpol, I am turning to you as an organization that has had similar cases with this company. reading previous cases, I see a similarity in action.
Desired outcome: immediate refund of $10,600,
Should I hire an lawyer to sue?
Hi sir, i am in the same situation now, can i contact you how to report this to the police?
my Email: annavancouver1970@gmail.com
After I experienced extremally disappointing , Sanuki's Manager Allan contacted me and tried to help. He let me understand this is an normal process of purchasing cars oversea. He did a great help. I believe most buyers are new to this. The biggest worry is been frauded. Through all my conversation with my sales and the manager, I understood they are real export company, that is a good news to every buyer, but themselves will not understand how important this is., why i am so nervures is because when i asked for refund, the sales try to sale, and not clearly tell customer the refund process, maybe the truth is they try to help to get what i want, but as an customer without out any clearly answer of refund, you will feel this is fraud, this is what they could improve in the future. now, they found another van i agreed to buy, and it passed the second inspection, every cutomer want to get what they want and look farward to their dream vehicle. I will keep posting all their help. and let other buyers like me have a good time with Sanuki. i will do an utube sharing of how to buy cars from them. anna liu