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On March 07, 2024 we send bank wire transfer for truck payment. After Sanuki Corporation received the payment they informed us the truck is not available and they recommend other trucks but we was not interested, there was reason. So we asked them to refund the money and we will use to purchase the truck from the other dealer. To make the story short we haven’t got our money back. Their reasons is, it take long time for the bank to return the money. They said the bank suspects money laundering if ask to return the money to customers. It’s already over a month we have been going back and forth with Sanuki Corporation. Please help us to get our money back. Hope to hear results soon.
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Hey, since Sanuki Corporation hasn’t refunded your money and you’ve been waiting for over a month, it’s important to take more formal steps. Contact your bank to explain the situation and see if they can help reverse the wire transfer. You might also want to consider getting legal advice to understand your rights and options. Additionally, report the issue to consumer protection agencies in your area or any relevant trade bodies that oversee commercial transactions to apply further pressure. Keep all communications with Sanuki as evidence for your claims.