False
On may 25th, 2009 I received a ups express envelope with a return address of: warchild [protected] Donovan barnes 1024 s. Ridgeland ave Oak park, il. 60304 Within the envelope was a small, white envelope. No wrting on the outside whatsoever. Inside the envelope, there were 2 money orders each for the amount of $920. The name listed on the money ordedrs a...
Read full complaint and 34 commentslotto scratcher redemption
My boyfriend went to the south davis safeway to redeem over $100 we had collected over a few weeks in lotto scratchers... Well he walked out with only $76! This idiot blindly trusted who ever was handling the tickets, and even though he knew the number was too low, he left anyway thinking there was nothing he could do since "the clerk tore the tickets." bull-bleep! We had a stack of over 20 cards, from $1 to $3; a mere three of those cards were, respectively, a $21, $28, and $15 winner (Two rockin 7s and a poker game). Now, you tell me that doesn't bleeping add up! I am more angry with my idiot boyfriend for not speaking up and at least figuring out w-t-h was going on there, but still, in the future I will only redeem one or two cards a time myself and that way hopefully not be ripped off.
Beware! Redeem in small quantities and know exactly the amount or be prepared to have some bleep bleep steal your bleeping money!
The complaint has been investigated and resolved to the customer’s satisfaction.
company and store policy
On may 14-09 i stop in the safeway store before going to work to see what they had on sale, they always have nice sales, an i do all my shopping there.there wasthree packs of cicken legs quarters that had a price on them for .38 .28 .59 cents. i show them to my son, then i started looking for the manager of the meat dept he wasnot there.amanager fom the...
Read full complaintscanner overcharge
The scanners are charging different prices than the price listed on the shelf. When I called to alert the store staff to the issue (not asking for any reimbursement honestly it's so small its not worth my time to drive back and claim it) they were rude and handed me off to a stock boy to explain it too. When I described the products I had been overcharged on so he could correct the error and prevent future people from being ripped off, he said "they are still overcharging? That happened to me earlier today when I bought myself a soda". That sent off a red flag to me that the store staff knew about the issue but took no action to correct it, preferring instead to continue overcharging customers. Later today I will call the Alameda County Weights and Measures to file a formal complaint. I know Safeway was sued in 2007/2008 for overcharging looks like they have not learned their lesson and made any changes to their business practices.
It's only $2.40 out of my pocket this time but it signals a much larger problem with Safeway as an honest business.
The complaint has been investigated and resolved to the customer’s satisfaction.
Von's (Safeway) San Pedro on Gaffey St. I was overcharged $3 for a bag of charcoals on Christmas Day. Cashier (Ebony) didn't care and supervisor was rude. I made them give me back the difference plus appropriate tax because I don't allow people to rip me off. I will never shop at that store again. I know no one wants to work on Christmas day. Just don't be rude to customers.
I am very tired of this practice at Safeway, and since it does not happen on a regular basis at any of the other 4 store I use, I must charge that this is intentional! I'm contacting the State of Oregon, and I will take them to small claims court if Oregon takes no action. I've been complaining for years, and it's time Safeway accepts the blame.
You are the only Safeway customer that actually shows some intelligence. I worked there (but quit) and I have to agree with you that the company is horrible at keeping prices updated
Safeway is the very worst retailer for scanner error, in my opinion, and to make it worse, they do not correct their errors when confronted. I have reported the situation to my state (Oregon) but nothing gets done about it. The problem is that when the consumer files a complaint, the amounts are so small as to draw little attention, and certainly little or no concern from the very bureaucrats who work for us taxpayers. I usually find 3 or 4 scanner errors a month at Safeway, and would find far more if I were to shop there more often. I normally go out of my way to avoid the Safeway that's 2 blocks from my apartment in Portland, but when I run out of eggs or milk for breakfast, there is no other store in this neighborhood. I truly believe the problem is worse at inner-city stores, and Safeway seems to specialize in city stores. My favorite supermarket in Portland is New Seasons (a small Portland chain), but since there is no store nearby, I prefer to shop at Kroger's Fred Meyer. We do have a Whole Foods in this area, but I do not go in for overpriced grocers (Safeway is overpriced enough for me!) I read recently that there are more errors on sale items, and this has been the case for my purchases.
If you were in Canada, if an item's price is higher than its shelf pice, you can get the item for free (Safeway included)!
Though, I do not see a lot of issues with incorrect price tags at the Safeway near me (Calgary, Canada).
disrespectful employee behavior
I went to Safeway, early in the morning, to pick up items to make tuna salad at work. When I asked the employee in the dairy area where to find hard boiled eggs I was rudely told, "Damn, you don't want to have to do anything do you!". Shocked and not ready to engage this man that early in the morning, I made my way to the deli department and asked the...
Read full complaint and 2 commentsaccused of asking for money
I have a Safeway not 2 blocks from my home which, I go to all the time. I went the on 05/17/09 to shop . As, I approched my vehicle to unload my groceries a Lady came up and asked for money, I told her, I only use my Debit Card . She then turned to ask the Lady next to my car for money. As a safety for other Customer, I decided to re-enter the store to let...
Read full complaint and 1 commentcustomer service
I am writing this letter to inform you about the offensive and unacceptable behavior of Safeway Assistant Manager, Felicia Fisher, at the Safeway store in Sacramento located at 3320 Arden Way Sacramento, California 95825. My mother and I went to shop at Safeway today, as we do regularly. We decided to get a sandwich at the deli before shopping. The deli...
Read full complaint and 7 commentsselling expired juices for 50% off!
Ok, so a month ago I was shopping at my local Beacon Heights Safeway when I saw that Safeway Cranberry Lemonade drinks in tetra packs (5x200mL) were on sale! The sign says ' REDUCED FOR QUICK SALE - 50% OFF/$1.00) so I was like "what the heck, it won't hurt to stock up". I made sure I check the expiry date on ONE of the packages and it says 2009 OCT xx so I...
Read full complaint and 1 commentShut down of registers for over thirty mins.
was in line with all my items were ready to be scanned when the manager came by to ask us to move to register 10 again we waited with no cashier thenthe registers went off line some how and they couldnt fix them they didnt know hoe. Then after all that waithing the supercisor came back and asked us to move back to registers that we came from .the line at that time had grown very long so when we moved back to the first register we ended up at the back of lets say 30 people and askked the cashier and supervisor why we had to get to the end of the line all he said was he couldnt do anything about it. That set me off so bad.
Is that all you got? Your losing your touch.Im sorry was that supposed to insult me.NOT! Your nothing but a joke
Remember Jason said he lives with his imaginary friend. He has no life. He's probaably squatting at peoples homes or offering sex for a place to live. That is why he has alot of time on his hands.
Jason Just shut the ### up. Do us all a favor you and your other [censored] friends.Leave everyone alone.
CPS do you even know what that is ? Oh my bad you should be real familiar with CPS being that you come from a trailer park with all 15 of your brothers and sisters. I'm surprised that you could spell you inbred drop out. My daughter grew up to be very beautiful and smart much more that you could say about yourself. You didn't strike a nerve you just reassured me that their are many ###s in world such as yourself. Your parents must hate you and I don't blame them. They have a loser as a son. I don't have anger issues just ### issues.
Cynthia, Are you referring to me as a trailer trash ? I can read just fine you should reread you last comment if your the cythia01 your spelling was almost as bad as mine was, but I had a reason I was angry whats your excuse? I have a daughter and she in college . I bet your from the parks with 10 children to a trailer . Thats why you shop @ WALMART . Your so funny ... your from SC figures. I have friends who moved out of SC because of all the poverty and traler parks popping up all over the place. Try living in Silicon valley where you wont last a month with what you make. Whats that Welfare /food stamps. Thats right they dont take that at the malls . Im not asking for anyones sympathy I just thoought Someone higher up in Safeway would read my comment not you losers.
Angey @ Safeway
Jason Tillo sure had alot of rude things to say, and he rambled on alot of nonsense insults that was it
Cynthia 01, was nice and shared her experience with me and I agree that computers do give us a hard time sometimes, and she was put in almost similar situations. The thing was the supervisor that closed and left before making sure that the manager for the next shift had everything under control was also at fault. For as long as I have worked as a manager it was routine to wait until the next shift was off to a good start is standard procedure and if not then it should be .
Angry @ Safeway
The complaint has been investigated and resolved to the customer’s satisfaction.
###ing get over it.
You tell Jason to leave you alone. No offence but you are acting as immature as he is. I also have the feeling that the only way Jason is going to leave you alone, like someone else said is to ignore him and be the more mature person. I like the way you spelled how though if that misspelling means what I think it means and is spelled that way. :D.
I don't think that Jason has kids, you have to have sex to have kids and no girl would want to have sex with him unless they are a (the word you misspelled.)
Reading your letter I do not think you have anger issues. Jason does. IF the tegisters shut down they don't know how to fix it you have to get a child or teen like myself to fix it.(joke from married with children and different strokes where it is implied that children have better computer technology skills than adults) but i think they should help whoever came first.
Jason I do work u may be amazed at the field im in...Ok look Jason quit bringing peoples kids into this...Angry is a very nice well educated man...something jason u will never be! so quit being jealous!
Lmao...But Angry who would pay? Im thinking he is probley like 780 pounds and he eats all day...Angry our tax dollars gone to waste!He admits he has kids in 1 post lol ...poor kids
jason wow there u r ...i was thinking u were off doing something productive...wait at 32 u still live at home at your mommies... ty angry =]
***that
Whoa Angry! What did I do to you? What is it with judgemental people... ? Trailor Trash? Um no but whatever dude... I am sorry that you choose to be a huge ### to me.. I have 3 kids [censored] and well lets just say I spit on people like you everyday! Lets just say you would be jealous of where I lived.. I will not cut your daughter down cause you probley abused her mentally and physically growing up! ### I am from NC notice I said vacation ### I was coming back from Myrtle Beach... Glad you can read maybe your daughter can teach you thT
Sorry for you bad experience... Please know that we do move customers at store 722 when the lines are long but when we do we are sure to move them to a register that is working and has a cashier... We also do not move customers back to the other line without moving them to the front due to their wait time... Our employees are getting more training and such that should improve out customer service.
Store 722 Employee
First of all I am so sorry for your experience... Computers run into problems they stink...I had that happen to me at WALMART in COLMBIA SC while on vacation to there... I had over 300.00 in my shopping cart had unloaded it on the belt...The lady in front of me was very rude, I was watching her scream at her kids and she kept looking all evil at my kids and I...Well she had a 500.00+ food stamp order (not ditching ne one that gets them) well her card froze the cash register up and I was told to move to another line after waiting 15 mins and had everything unloaded...after the cashier toldme that I left everything sitting there and left... no apology or ne thing!
dishonest
The Safeway Corporation are outright liars, very sinister, engaging in unlawful-acts. Be careful if doing business with Safeway.
The complaint has been investigated and resolved to the customer’s satisfaction.
employee improper use of my credit card!
Store number [protected] randolph road, rockville md) [protected].
On march 31st, 2009, in the check-out line, my credit card didn't scan thru the credit card scanner. I asked the cashier if she could enter the credit card numbers to complete the transaction. The cashier told me no and that my card is stripe. This was a new credit card. Then the cashier took my card and took some lotions and put the lotion on the black stripe of the card, surprized, I asked her what she was doing? She replied this works, I do it all the time, then she further took the card and swipe the edges of a plastic bag over the card black strip, I asked her what are you doing again, I stated to the cashier, you don't have permission to that to my card, she kept on doing this as if I didn't say anything, I asked for the manager, then she entered the card number in the cashier machine manually as I previously asked, the transaction with thru. I still asked to speak to the manager, I told the manger what happened, he didn't seem to want to hear what I told him about how his cashier's augmentive attitude, and the improper handling of my credit card, and if my credit card was stripped? She the cashier may have stripped the card but rubbing lotion on the card, he didn't seem to care what she did, his was interested if my care was stripped, so he charged a piece of candy on the card and ran the card thru the scanner, the card was not stripped. As I spoke to him again, it is the principle and the argumentive natue of his employee and poor traning in attitude towards the customer and improper handling of my credit card. I told him I going to have make a former complaint with him, he told me that was not necessary that he will speak with the employee. Yeah right! I will make a former complaint with safeway's corporation executive branch.
The complaint has been investigated and resolved to the customer’s satisfaction.
As a former Safeway cashier, we all had our own tricks for getting stubborn debit and credit cards to work. We very commonly put a plastic bag overtop the card, and some had tricks like the thing with lotion. Getting some lotion on your credit card is not going to hurt it, and I suggest you quickly, but surely, remove the stick from your ### and get over it. Some people just aren't satisfied if they can't ### about something.
You should think about filing a formal complaint rather than a former complaint. You'll get further trust me. Oh and spell check...look into it. You'll at least look smarter.
P.S. Many companies are not allowing employees to manually enter your PERSONAL information for YOUR protection. Order yourself another card.
terrible experience
I can tell you first hand that if there is any justice in this world, these people will end up in jail. If you are a prospective consumer or employee of this firm, stay away. They don't train their employees or agents... regularly ignore state and federal insurance compliance laws and are pathological liars.
Brian Fillweber, Suzanne Pearl and there staff/family regularly make promises to people they never intend to keep, dodge repeated calls from current and former associates and fail to pay their employees. They like to BS people on their state-of-the-art technology (not!), get good people to come in and be productive for a while, get paid for a bit and then pocket the rest of our commissions when we leave in frustration. Judging by the calls to their office, they are doing this nationwide with countless people.
They had a non-licensed person calling Medicare Advantage Plan enrollees and posing as Brian Fillweber (the agent of record) since he was the only agent licensed in all fifty states. Apparently he was too busy actually make the thirty second calls to confirm that the clients actually understood their new plans. These were people who had enrolled with call-center agents who were not licensed in the client's state.
Recently, Mr. Fillweber announced that no one would be getting paid because of his 'legal' bills from lawsuits he was facing. Another time, we all went eight weeks without getting paid, except the family/staff, of course. That eight week period was right before Christmas and most of the agents there have young children. Hopefully CMS and/or the Florida Department of Financial Services will investigate and shut them down soon before more people get lured in.
The complaint has been investigated and resolved to the customer’s satisfaction.
Subject: Brian Fillwebber EXPOSED!
http://pcsoweb.com/InmateBooking/SubjectResults.aspx?id=1375772
sick on the job!
I was just at Safeway located at Happy Canyon shopping center in Denver... The cross streets are Dahlia and Hampden avenue. The girl working the express checkout lane was so sick at work that it was unbelievable! There was a pile of about 5-8 tissues full of snot right next to the cash drawer! She was snivelling, coughing and sneezing all over the place as well as bagging groceries with peoples food without washing her hands. People were actually getting out of line behind me and going to longer lines at regular check out lanes just because of her actions. If you are THAT SICK then STAY HOME! I had to come home and wash all of my purchases with soap, and hot water. That is ###! The manager of the store was obviously aware of this conduct as well as he was standing right there. I REFUSE TO SHOP AT SAFEWAY after that ordeal. Get your ### together. I should call the health department!
The complaint has been investigated and resolved to the customer’s satisfaction.
We must vote with our dollars. I will never shop at safeway unless its an emergency. And I refuse to use greyhound buses after all their ###
More then likely... She tried to call in... But like the above comment was told to come in anyway...
Seriously, do not be mad that the girl came to work. It is not her fault. 100 to 1 chance is that she called in sick and was told she had to come in. I have worked at Safeway; this is what they do. They even told me to come in one time when I had strepp throat. If you're mad at anyone, be mad at the management that mistreat their employees.
As a employee of Safeway Stores I would please ask you to reconsider going back to one of our stores. At our stores we try to be sure that each customer is attended to by someone who is clean cut and not sick. I apologize for what happened at that store. Below I have included some of our other stores within the Denver Division.
757 E. 20th Ave.
Denver, CO 80205
Store Phone: [protected]
Store Hours: 6:00 AM - 12:00 PM
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560 Corona St.
Denver, CO 80218
Store Phone: [protected]
Store Hours: 5:00 AM - Midnight
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2660 N. Federal Bvd.
Denver, CO 80211
Store Phone: [protected]
Store Hours: 6:00 AM - 11:00 PM
I do hope that you have a better experience on your next visit...
Employee
Store 722 Trinidad, CO
That is too bad that they lost your business over that. You should give them one more chance, and it doesn't like you were fair to the manager or company. What I am meaning by that is you should have expressed this concern in way that would make that manager think about the situation in a different light. I am sure that the person checking you out in the line didn't want to be there, but probably was pressured by his/her manager to stay. All I am saying is that you should give them one more chance, and if you do happen to go back, be sure to speak with manager in charge and tell him/her what happened and how others felt, including what you felt when you saw the associate sick. I would think that the manager would want to hear if he is losing customers because of something that is very easily fixable.
pricing policy change
Safeway is getting even smarmier. Be cautious about sale items change of policy.
For many years if a discounted price (Usually club card price) on the shelf said buy 2 and save $x. Xx amount, the understanding was that buying one of that item meant the same discount. The suggestion only meant that you'd not save as much as you would if you bought two. That policy has changed without any public acknowledgment, according to the store manager. So if we customers are not watching closely, we'll be charged full price unless we buy a minimum of 2. Those of us who were used to that policy are most vulnerable. I imagine many people will never notice which i'm sure is fine with the safeway management and stockholders. At least the recession won't hurt them.
The price signs on the shelves look virtually the same as the old and don't explicitly say that you must buy two to get the discounted price. Albertson's (Now out of business here, or changed back to lucky) used this kind of subtle (Smarmy) strategy which was a primary reason I avoided using their store.
Now i'll take whatever business I can away from safeway and i'll be very cautious buying their sale items. Just be aware if you chose to shop there.
The complaint has been investigated and resolved to the customer’s satisfaction.
This is completely incorrect. If an item is tagged as 10 for $10 each item is still only $1. Your information source is poor at best.
I am currently a closing manager for Safeway. This policy has not changed.
bad service
The following incident just happened today February 3, 2009. Between 9:45pm and 10 pm. I went in Safeway to pick up three items. Thought it would be a quick run in run out scenario. I went to check out and the 15 items or less line closed right before I entered. So I moved to the regular line behind a Safeway employee. The employee took 10 minutes to check out! It was the worst experience I have ever had in a grocery store. The cashier didn't pay any attention to the developing line until 5 others where behind me. I tried to be patient. But the employee wanted to check the subtotal price after every purchase made. I wanted to go to another line, but there weren't any other lines to choose from! The whole issue was that the employee didn't care since she was off work and was only thinking of herself! I will never go there again. If it closes down I wouldnt care! There are many other stores that treat their customers with respect. My advice is if you are in the Landmark area avoid this grocery store.
The complaint has been investigated and resolved to the customer’s satisfaction.
Safeway hires union employees. They are protected by the union from being fired. As a result they often have bad behavoir that shocks some customers. I have personally experienced both rude cashiers, and baggers that have repeatedly broken eggs despite a complaint to the store manager.
opening during inauguration day
I was amazed to learn this morning that Safeway chose to open their store(s?) in Washington DC during the entire (inauguration) day. I daresay that 98% of their personnel are Obama supporters and, apart from that, that it was entirely foreseeable that hardly any customers would (be able to) come in that day anyhow (as indeed they didn't). I think it's antisocial to offer up your workers' happiness to the gods of money and consumerism 365 days a year, no matter the circumstances.
The complaint has been investigated and resolved to the customer’s satisfaction.
And they were open for Bush' s inauguration too! What's the difference?!
fraud and cheating
I received a letter dated October 12, 2008. It is an Official Notification Letter stating that I am one of 149 lucky winners through a random computer ballot held on August 26, 2008. The winning pot of $2, 860, 000 will be shared between us. My portion of the winning is $17, 990. After several attempts to reach Mr. Sean Peterson, who is my claims officer, I called the actual bank that is listed on the check: The Bank of New York Mellon, Boston, MA 02108.
I looked the bank up on the internet and it was a legitimate bank. I called [protected] option 3 to verify the check. I was then given [protected] to verify the check. I first spoke with Tracey, who told me that she couldn't give any information to me and that I had to have my bank call. So I called back under the name of Trina Dixon with Washington Mutual. I spoke with Jackie, who was such a pleasant lady. She verified that the checking account was open and that funds were available.
She asked if I wanted to verify that the check was written and I told her yes. She asked for the date on the check and who it was written for and she put me on hold. When she came back she told me that the check was not written by the account holder to the person on the check.
She asked me if my client had gotten a letter with this check about a lottery or sweepstakes winning. I told her yes, and she told me this was a scam and that I should let the person know that this check was not valid.
Like they said, if it sounds too good to be true, then it probably is! Dang, how unfortunate, right around Christmas time. Santa was going to really show out this year.
The complaint has been investigated and resolved to the customer’s satisfaction.
rotten certified organic egg
Black mold and a milky liquid filled one end of an organic grade a brown egg. This carton of organic eggs certified by "quality assurance international" was purchased 12/24/2008, expired 1/10/2009 and was opened on 1/1/2009.
I consider this grossly contaminated, unbroken, uncracked egg a major failure of safeway, lucerne foods, inc., and organic certifier processing, inspection, handling and food safety requirements.
This product from safeway marked with a jan 10 pf 347-p-1686a expiration mark was a major, potentially fatal, food safety failure. It is a serious failure of safeway/lucerne policies and procedures.
I requested that safeway contact me with a report on this failure and will repost when/if i receive a response.
The complaint has been investigated and resolved to the customer’s satisfaction.
My carton with the egg with the black material inside it was bought on Sunday, 12/14/08, opened 01/01/09, and had a 01/05/09 sell by date. The # below the sell by date was 342P-1686-P.
I also had an egg that had black material at one end. (I had soft-boiled it). In the previous carton of "Safeway Brown Organics" eggs, I had two fertilized eggs. (again soft-boiled) I contacted Safeway about the previous carton and plan to contact them about the black material.
safeway store manager
I would like to complain about the Newcastle Coal Creek Safeway store manager, John Brunes. He is the rudest man I have ever met in my life. I had entered his store to inquire about a job opening. The employees were very nice and a cashier offered to go get him for me so I could talk to him about the position. When he walked up he was very cold and quickly dismissed me, saying, "we don't need any more people right now, we don't need you." I was very confused and also offended because I had spoken with the department manager of the position I was interested in and she said she would gladly hire me. Once I explained this to him, he repeated what he had said earlier and told me he was very busy and had to leave. One of the reasons I had wanted to work at this store was because I shop there quite a lot and know most of the employees pretty well. They are all friendly and personable except for John. I would expect a lot more from a store manager than this. He has no right to talk to customers in this manner. I don't care if he was busy or even having a bad day. This man has no common courtesy. If it were up to me I would send someone from corporate in right away to get him fired, or at the very least transfered so that I don't ever have to come in contact with him again. After my horrible encounter with this man I spoke to some of the safeway employees and they explained to me that he acts in this rude way to everyone. It's not right and I can't believe that he is working there.
The complaint has been investigated and resolved to the customer’s satisfaction.
Well, look on the bright side: at least you don't have to work for that person. I've worked for Safeway for 10 years now, & i can assure you, what you experienced (as far as feeling offended, or personally victimized by this particular store manager) is only the tip of the iceberg. At the very least, you have the option of not going back to that store & never having to deal with him again. The people who work there don't have that luxury... On another note, hope you found another job by now.
At checkout line, swiped credit card...shopped at this store for 25 years.
Used Safeway card..so after all this time, card and credit card should be synced. Manager looks at me and asks for ID ! I said you gotta be kidding..he says no not kidding..feel like a victim of prejudice.
It all really comes down to monetary value, (a) Can I afford to hire a new employee as of right now, (b) I am the store manager, someone wants to get hired, how do I react to it if there is either no room, or not necessary to hire anyone new, "at this time". It sounds like this guy said essentially, we're not hiring anyone new "right now", we don't need you "as of now". The author of this complaint seems ot have acted as if a this store manager was trying to commit a great personal injustice to them just because a manager wouldn't hire them. Hey he said, "we don't need you right now", not, "get the F*&$ out of my store!" Kind of a difference.
It is true, there are higher ups who are very stern, somewhat rude sounding people, but at least they communicate with you as opposed to just straight up ignoring you. Where I work, my department manager constantly tells us to move faster and get customers out in 3 minutes, and this isn't supposed to be cleaned this way, etc. This is coming from someone who has worked at this particular store chain for 15 years (and likes to make mention of it all the time) yet for some reason the customer service representative that just got hired on has better communicative skills then she does. The first thing my manager says in the morning and generally all throughout the day is, "Hi, I'll be right with you!", which essentially means, "One of my peons we'll help you while I hide behind the wall because I get more complaints than compliments a year, and I don't like to be a team player, high school was 15 years ago and I haven't lived down my gossip days (which is inappropriate on just about every level) and when I do something, I actually half [censor] it then blame it on one of my employees, nor can I add or subtract because the load is always short stocked on supplies..." I can go on forever, but the point is, there are managers out there that seem to be WAY worse than this guy. He's just doing his job, and getting Corporate to fire ANYONE of that high of a standing...well they would need a little more then "He was extremely rude to me!" If it were that easy my manager wouldn't have a job right now, and people like me would be making more money because we took her job.
But heck, I mean, you are/were looking for a job, this is probably what you are/would be encountering either way, it took me 6 months to find a job, I got rejected by more businesses then I would like to recall, but I didn't file a complaint just because someone said "we don't need you right now!"
Even if your a manger you should still treat eveyone with respect and common courtesy. Its funny, they brainwash theyre employees to kiss the customers [censor]! It is so fake and eveyone that shops and works there knows it. Youd think since the manger is always forcing that [censor] down your throat and always pushing you to pitch sales and wear a plastic smile that they themselves would be able to atleast pretend they give a [censor]..
Nowhere in the real world does management bend over backwards and treat a new hire as a `customer`. Just because you buy your Rice Krispies from that store, doesn`t entitle you to preferential treatment as a `customer` during the hiring process by the head of the entire store, the store manager. Welcome to real life, kiddies!
It is grounds for termination. Why? Because he/she at all times represents the company. His actions follow him or her wherever they go. They must know this and make a choose to use this rude tactic. People whom ever they are in the position of authority are held to a higher standard then those whom are not. The answer is not to have the consumer deal with the employee but rather the employee to deal wth the customer. Then one says well he was dealing with a potential employee, yes, but also he is dealing with a customer and/or consumer. If a leader in the position of Store Manager of a Safeway does not understand this basic marketing tool then he/she should be at least re-trained to understand these basic business models. It becomes clear that the only people whom would not understand something as basic as this, must be an employee of the company in question.
gotta love the way people want to jump straight to "lets fire him!" when really even if he was being rude it was by no means grounds for termination.
Safeway department managers do no hiring, the store managers do. Just because a department head didnt want to break it to you that they didn't need you doesn't mean the store manager must give you a job. Store managers are the busiest employees in the stores, and because he was short with you, you want to get him fired, or transfered far away from home? This guy probably has a wife and kids and you want to ruin his life because he wouldn't converse with you as long as you wanted him to? Lets hope you never become a manager, if one of your employees had a bad day you'd execute them. You would be ten times worse than him. Congratulations.
employee comment
On tuesday nov 11, 2008 my dauter & I were walking past the sandwich department when I heard a man yell the words (F — k that) I then looked in the direction of the man only 10feet away and said I have a child right here. He just shrugged as if not caring. I later asked this older women and she said his name was joe or jowee. After 12 years of living & shopping in silverton my husbend & myself find this filthy word uncalled for and unprofetional in a normally plesent atmospher.in the futere we will be using the other door. Or as my husbend said, maybe just use another store!
Wow lady. That is pretty pathetic. You truly need a hobby. People cuss, get over it.
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