CB Auto Parts and Repair Stores Safelite AutoGlass Complaints #102-121

Safelite AutoGlass Reviews and Complaints

Safelite AutoGlass review: Scheduling service for windshield installation

Douglas Butler of Conyers, US

Jul 10, 2022 12:18 pm UTC

I walked into Safelite (1521 Dogwood Dr sw Conyers, Ga) to schedule an appointment for installation on 6/24/2022. My appointment was scheduled for 7/7/2022 at 3:00pm. I arrived at 3:00 sharp. When I signed in the service rep informed me that unfortunately the time slot had been overbooked, and since they closed at 5:00pm some of us might not get our installation done that day. After I told her that I understand, because mistakes happen sometimes, she informed me that it was no mistake and that they overbook on purpose in case someone doesn’t show up for their appointment.

To me that is bad business.

Desired outcome: I want guaranteed service when I show up to my agreed upon scheduled time slot, I shouldnâ€™t be denied prompt service because other people failed to show up in the past.

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Safelite AutoGlass Contacts

Safelite AutoGlass phone numbers

+1 (888) 892-2342

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Schedule An Appointment Or Get A Quote

+1 (877) 865-5629

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Update An Appointment

+1 (877) 865-5610

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100%
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Safelite AutoGlass emails

customer.care@safelite.com

Customer Service

Safelite AutoGlass address

7400 Safelite Way, Columbus, Ohio, 43235, United States

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