Safelite AutoGlass review: Safelite auto glass

Absolutely upset with the way safelite handled my

Work-order. (Service details

Order number: [protected])

Scheduled 2 weeks in-advance using the online system. Entered vehicle Vin and got a scheduled appointment. Never received a call prior to appointment. Dropped vehicle off and then was notified wrong windshield ordered. Told it was my fault that I didn’t come to the shop to verify correct part ordered. Did nothing to fix the problem. Was told to reschedule and bring back vehicle. Didn’t care that we took the day off to have this done and wasted gas driving it to safelite when they ordered the wrong part. I was also told this happens all the time when using the online system. Will never use safelite again and will go out of my way making sure everyone I know never uses safelite. Insurance companies are being taking advantage of. The manager of Conyers ATL said it wasn’t his problem. Online was the only option to contact safelite.