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Saatchi Art Customer Service Phone, Email, Contacts

Saatchi Art
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Saatchi Art reviews 5

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Saatchi Art A Diverse Art Haven

Saatchi Art is a vibrant online platform that truly stands out in the art world. As an art enthusiast, I've had the pleasure of exploring their extensive collection, and I must say, it's a treasure trove for art lovers. The variety of artworks available is simply astounding, catering to diverse tastes and preferences. The seamless browsing experience and the quality of the pieces showcased reflect the dedication of Saatchi Art to curate a top-notch selection. Whether you're a seasoned art collector or a budding enthusiast, Saatchi Art offers something for everyone. It's more than just an online gallery; it's a community that celebrates creativity and individuality. My interactions with Saatchi Art have been nothing short of delightful, and I highly recommend this platform to anyone looking to enrich their space with unique and captivating art pieces.

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  1. Pros
    1. Diverse art selection
    2. Original works by emerging artists
    3. Curated collections for easy discovery
    4. Art advisory services available
    5. Secure, global shipping options
  1. Cons
    1. High commission rates on sales
    2. Intense competition from other art platforms
    3. Limited offline presence for artists
    4. Curation may not suit all art styles

Saatchi Art complaints 4

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Saatchi Art I bought a painting on June 17th and paid $*** for it

I bought a painting on June 17th and paid $*** for it. They said it would come in two or three weeks, but I still haven't gotten it. I emailed and called them a bunch of times asking for my money back, and they keep saying they'll give it back, but it seems like they don't want to! Can you help me out?

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Saatchi Art I tried to sell my art on Saatchi Art

I tried to sell my art on Saatchi Art. They said they wouldn't show my real name, only the artist name I gave them. This was important to me for privacy reasons. I put in a picture, but now they show my real name and picture on their site. I can't change it or take it down. Their website forms don't work and their phone goes to voicemail. They haven't answered my emails. I deleted my account, but my real name and picture are still up. They're not following their own rules. Don't sell on Saatchi Art.

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Saatchi Art I got a piece from Saatchi Art on June 19

I got a piece from Saatchi Art on June 19. The artist confirmed the pickup date of June 29 on June 20, and I was charged right away (even though it wasn't supposed to ship for another 10 days). June 29 came and went, and the piece was never picked up or shipped. I caught it on July 10, and Saatchi should be responsible for making sure their artists ship the works they're making a commission off of. I've contacted customer service 3 times, and they only responded once, saying they would "check in" with the artist to find the status. At this point, the piece won't arrive in time for the remodel. Overall, terrible customer service, charging before shipping is confirmed, and no follow-up or compensation for Saatchi's failures. Order #***.

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Is Saatchi Art legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Saatchi Art to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Saatchi Art is known for their high standards and safety. If you're thinking about dealing with Saatchi Art, it's wise to check how they handle complaints.

Saatchi Art earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Saatchi Art. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Saatchi Art has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Saatchiart.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Saatchiart.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Saatchiart.com you are considering visiting, which is associated with Saatchi Art, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Saatchi Art as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Saatchi Art have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Saatchi Art website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Saatchiart.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Adult content may be available on saatchiart.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • Saatchi Art protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Saatchi Art I'm a collector who buys art online from many sites

I'm a collector who buys art online from many sites. I was really shocked by Saatchi Art's lack of professionalism and disrespect for customers. I bought a piece from an artist in Ukraine on July 27th and paid right away. They said it would ship on August 3rd, but I asked to delay until August 16th because I was traveling. I emailed them several times, but they didn't respond. Finally, on August 19th, they said the artist couldn't ship because they live in an area without couriers. This is a lie because the artist sold 8 other pieces on Saatchi and lives in a city of 70,000 people. Saatchi should not have accepted this excuse. I feel cheated and this is a breach of contract. Be careful when buying from them!

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About Saatchi Art

Screenshot Saatchi Art
Saatchi Art is a leading online art gallery that offers a vast collection of contemporary art pieces from artists all around the world. The platform was founded in 2006 by Rebecca Wilson, who aimed to create a space where artists could showcase their work to a global audience and art enthusiasts could discover and purchase unique pieces of art.

The website features a wide range of art styles, including paintings, sculptures, photography, and mixed media. The collection includes works from emerging artists as well as established names in the art world. Saatchi Art has a team of curators who carefully select and feature the best works on the platform, ensuring that the collection is of the highest quality.

One of the unique features of Saatchi Art is its ability to connect artists directly with buyers. This means that buyers can communicate with the artists and even commission custom pieces. The platform also offers a 7-day return policy, ensuring that buyers are satisfied with their purchase.

Saatchi Art has gained a reputation for being a reliable and trustworthy platform for buying art online. The website has been featured in numerous publications, including The New York Times, The Guardian, and Forbes. The platform has also partnered with leading brands such as Marriott, West Elm, and Hyatt, further cementing its reputation as a leader in the art world.

Overall, Saatchi Art is a must-visit for anyone interested in contemporary art. With its vast collection, direct artist-to-buyer connection, and reputation for quality, Saatchi Art is a platform that both artists and buyers can trust.
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- Summarize the main issue with Saatchi Art in the 'Complaint Title' section.

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Overview of Saatchi Art complaint handling

Saatchi Art reviews first appeared on Complaints Board on Jun 8, 2023. The latest review A Diverse Art Haven was posted on Mar 29, 2024. Saatchi Art has an average consumer rating of 1 stars from 5 reviews. Saatchi Art has resolved 0 complaints.
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  1. Saatchi Art contacts

  2. Saatchi Art phone numbers
    +1 (888) 908-3886
    +1 (888) 908-3886
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    +1 (310) 869-7797
    +1 (310) 869-7797
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  3. Saatchi Art emails
  4. Saatchi Art address
    1655 26th St # 100, Santa Monica, California, 90404-4016, United States
  5. Saatchi Art social media
Saatchi Art Category
Saatchi Art is related to the Visual Arts and Design category.

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