The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Run Local LocksmithOver charge, double charge

J

Add says, $29, 15 minute arrival.
The person assigned to assist me did not know his way around and took more than an hour to arrive. He blamed his inability on me. When he arrived he charged me an additional $125 over and above the $29 which at that point my choice was pay it or call another company and wait who knows how long.

On top of that, when I checked my credit card bill, I was charged a separate charge for another $111.00. After several calls to the company to reverse the additional charge, they still have not reversed and continue to give me the run around.

This company should be avoided at all costs. Never use Run Local for anything!

Responses

  • De
    Dena Michelle Feb 14, 2010

    I wish i read this first. I called them @ 4:19. The tech called back at 4:25 and saide he'd be there in 25 minutes. I called them back after 35 min and 10 min after he showed up. I asked for price before he started. He said "well since it's sunday it would be $150.oo but since I am late, $120 and no service fee". Well what a bunch of crap.
    On my receipt he wrote $29.00 service fee, and $91.00 labor. Here is MY PROBLEM. THE WEB SAYS 15 MIN AND NO ADDITIONAL CHARGES FOR WEEKENDS AND HOLIDAYS. That being the case what kind of bull was this service guy giving when he said well its Sunday so my labor is $150. 00.

    0 Votes
  • Fr
    fred Feb 18, 2010
    This comment was posted by
    a verified customer
    Verified customer

    BIG DUMMYS, these are not locksmiths. You have been sucked into a scam that is operating across the country. DID YOU HEAR ME they are not locksmiths. ICall your attorney generals office and file complaints calling the company is a waste of your time. Why would you even pay this kind of money. If the clerk at MCDonals asked you for 100.00 for a big mac youd probably pay it wouldnt you.

    Go to [censored].com and whine or file a compalint with your attorney generals office

    0 Votes
  • Roxy Rosy Oct 05, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Excellent Services !! Run Local Locksmith .I agree with Johanna Taylor in saying that the services offered by Run local locksmith are great and worth the amount spend . They offer a variety of services at reasonable cost with a lot of efficiency and in specified time. I got my Attic and the Garage part repaired from them.They offer Lock installation, lock repair, and installation of all types of locks. They carry locks for all of your security needs. They charge a $19 service fee for every customer visit they make. The total cost of your job will depend on the services rendered as labor plus materials purchased along with the $19 service call. They have great prices with great customer service and you benefit from there fantastic 15-minute response time, which is the time from which your call is received until the time that your locksmith is dispatched. They offer a 90-day guarantee on all of our work.Again I conclude by saying they are awesome in services offered Excellent Services !! Run Local Locksmith .

    0 Votes
  • Johanna Taylor Oct 22, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I am sure that you have had a real bad experience but just to share my experience as it was really good to hire services of Run Local Locksmiths technicians.
    I went off locking the door inside out by mistake as the new technology door of high security, I called one of the local artisans and they said we can not give this services as this technology is not with us .
    I placed two guards on the door that night and tried another artisans they replied in the same manner. I called Run Local Locksmith as they operate 24hours*7nights and even on holidays. I called them at night around 12am and the technicians was available at my place in 15mins he checked the door and replaced the lock in 25mins with the high proficiency and effectiveness.

    I was so happy and delighted with the services that the charge of $450 seemed too reasonable to me. I believe when it comes to services no one can be as good as them . The company and the technicians are wonderful at there work.

    0 Votes
  • Johanna Taylor Oct 28, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Run local locksmith provides a complete residential locksmith services. There technicians are highly trained and driving a fully equipped locksmith vehicle and ready to meet the needs of any job at your home. Whether you have lockout situation, need to change locks or re key your locks.

    Once you call Run local locksmith, there professional locksmith will arrive your home with the fastest response time, and he will explain the newest types of locks to you and make recommendations based on your unique needs-customer satisfaction guarantee!

    At Run local locksmith they offer high-security products for your home using the most advanced technology at affordable prices. Call them today for all your residential locksmith needs. Homeowners, more and more, are using door hardware to make a quality statement about their home.

    Run Local can help you make a great first impression, starting at the front door and continuing throughout the house, while offering the best security a homeowner can buy. If you’ve just purchased a new house then you don’t know how many keys are out there. Don’t trust your property to the previous owner’s lock sets. Perhaps a babysitter, maintenance person or almost anyone could have the keys to your new home.

    0 Votes
  • Aaron Rodgerss Oct 28, 2010
    This comment was posted by
    a verified customer
    Verified customer

    They are professional locksmiths are licensed, bonded and insured!

    They offer lock installation, lock repair, and installation of locks with pick-proof cylinders. They carry low, medium, and high security locks for all of your security needs. They charge a $15 service fee for every customer visit we make.

    The total cost of your job will depend on the services rendered as labor plus materials purchased along with the $15 service call. Come and enjoy our great prices and great customer service when you benefit from our fantastic 15-minute response time, which is the time from which your call is received until the time that your service technician is dispatched and don’t forget about our 90-day guarantee on all of our work.

    0 Votes
  • Roxy Rosy Oct 28, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Run local locksmith residential services include;  House lockouts, Install, repair or replace all locks, Re-key of all types of locks., High security locks installed, Key less entry locks installed, Cabinet locks, gun and file cabinets can be re keyed or changed, Safe combinations changed, Garage door locks can be re keyed or changed, Mailbox locks and keys installed or changed.

    0 Votes
  • John. A. Simmer Oct 28, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Only $15 Locksmith Company - There  24×7 x 365 day locksmith services meet all your lockout and security service needs. All the rates are affordable and considerably lower than our competitors. Whether you are a domestic or commercial customer, they have a perfect locksmith solution for you. They are proud to drive our costs down to serve you more efficiently.

    0 Votes
  • Ja
    James Canada Nov 01, 2010

    Mr Fred, I seriously feel that it's really wrong on your part to put such negative comments which are entirely baseless and without any concrete facts. To spread rumors is not good.They have clearly mentioned in there website http://www.run-local-locksmith.com/ that the charges $19 are service charges of technician going to someone's place then other charges are based on the services and type of Installation. Now these charges as you said are too high are generally levied by any locksmith company. This is a reasonable and normal cost in keeping this consideration that the services are too great.I hope Mr. Fred that you will again take there services some day and appreciate there technicians some day. Run local Locksmith has awesome services to offer for all!!!

    0 Votes
  • Ja
    James Canada Nov 02, 2010

    You are right Richard Collins, Deborah Allen and Johanna Taylor.
    I have taken services from them they are good and efficient in services. Run Local Locksmith are good in delivering the services on the specified time and in reasonable cost.Best Services are offered by them presently I have even given there reference to some of my friends living in here are one of them called me saying that the team is too good in delivering services and very efficient and knowledgeable in the area of expertise. I am really really happy . I hope if you people take there help now probably it would be best .

    0 Votes
  • Ri
    Richard Collins Nov 02, 2010

    Excellent Services !! Run Local Locksmith .I agree with the services offered by Run local locksmith are great and worth the amount spend . They offer a variety of services at reasonable cost with a lot of efficiency and in specified time. They offer Lock installation, lock repair, and installation of all types of locks. They carry locks for all of your security needs. They charge a $19 service fee for every customer visit they make. The total cost of your job will depend on the services rendered as labor plus materials purchased along with the $19 service call. They have great prices with great customer service and you benefit from there fantastic 15-minute response time, which is the time from which your call is received until the time that your locksmith is dispatched. They offer a 90-day guarantee on all of our work. They have clearly mentioned in there website http://www.run-local-locksmith.com/ that the charges $19 are service charges of technician going to someone's place then other charges are based on the services and type of Installation. Now these charges as you said are too high are generally levied by any locksmith company. This is a reasonable and normal cost in keeping this consideration that the services are too great.

    0 Votes
  • Ri
    Richard Collins Nov 03, 2010

    There technicians are highly trained and driving a fully equipped locksmith vehicle and ready to meet the needs of any job at your home. Whether you have lockout situation, need to change locks or re key your locks; Once you call Run local locksmith,  there professional locksmith will arrive your home with the fastest response time, and he will explain the newest types of locks to you and make recommendations based on your unique needs-customer satisfaction guarantee! At Run local locksmith they offer high-security products for your home using the most advanced technology at affordable prices. Call them today for all your residential locksmith needs. Homeowners, more and more, are using door hardware to make a quality statement about their home. Run Local can help you make a great first impression, starting at the front door and continuing throughout the house, while offering the best security a homeowner can buy. If you’ve just purchased a new house then you don’t know how many keys are out there. Don’t trust your property to the previous owner’s lock sets. Perhaps a babysitter, maintenance person or almost anyone could have the keys to your new home.

    0 Votes
  • De
    Deborah Allen Nov 03, 2010

    To spread rumors is not good. They have clearly mentioned in there website http://www.run-local-locksmith.com/ that the charges $19 are service charges of technician going to someone's place then other charges are based on the services and type of Installation. I seriously do not have a clue about why everyone is criticizing the services of run Local locksmith . They are good in services and there technicians are very well experienced. If money is not much concern and you are looking for great services, professional services they are apt to serve you then. As per my suggesion Run Local Locksmiths are best in there services. The team was so humble and wonderful in cooperation and the charges were exactly explained to us and the same are visible on the websites. Whether you are a domestic or commercial customer, they have a perfect locksmith solution for you. Whether you are a domestic or commercial customer, they have a perfect locksmith solution for you. They are proud to drive our costs down to serve you more efficiently.

    0 Votes
  • De
    Deborah Allen Nov 03, 2010

    I am totaly agree with the statement of Richard Collins & James Canada. To spread rumors is not good. The team was so humble and wonderful in cooperation. They offer lock installation, lock repair, and installation of all types of locks. They carry locks for all of your security needs. They charge a $15 service fee for every customer visit they make. The total cost of our job will depend on the services rendered as labor plus materials purchased along with the $15 service call. Run Local can help us make a great first impression, starting at the front door and continuing throughout the house, while offering the best security a homeowner can buy. They repair and replace all automobiles, cars, trucks or RV keys. They do emergency opening of doors and trunks. There locksmiths, specializing in, fast lock out services, replace or repair lost and broken keys, they do key cutting services for all makes and models on site. One of there technicians can and will come to you and get you back on the road. Need a transponder chip key or a high security vehicle key duplicated. Rn local locksmiths will provide you with the best service at the best price.

    0 Votes
  • Shirley Hall Nov 08, 2010

    Run local locksmith technicians are highly trained and driving a fully equipped locksmith vehicle and ready to meet the needs of any job at our home. Whether we have lockout situation, need to change locks or re-key our locks. Once we call Run local locksmith, there professional locksmith will arrive our home with the fastest response time, and he will explain the newest types of locks to us and make recommendations based on our unique needs-customer satisfaction guarantee! At Run local locksmith they offer high-security products for our home using the most advanced technology at affordable prices. Run Local can help us make a great first impression, starting at the front door and continuing throughout the house, while offering the best security a homeowner can buy. Call them today for all your residential locksmith needs. I hope if you people take there help now probably it would be best.

    0 Votes
  • Ja
    James Canada Nov 08, 2010

    Run local locksmith offers a complete and comprehensive array of security solutions for all types of businesses; whether it is an entire corporate offices building or a small store front, they do it all.
    We customers know they rest assure while they take care of our business security offering reliable service at extremely competitive Rates. Run local locksmith technicians arrive to any job well equipped with the latest modern technology to service customers at the most efficient and professional way. Run local locksmith provides fast, efficient and affordable quality industrial service. They provide industrial door locks and door hardware installation. Their company handles repairs, and security solutions for businesses, institutional buildings, warehouses, condos, office buildings, hotels and motels, restaurants and other institutions with door hardware from the leading lock manufacturers in the market. Run Local Locksmith's fast, friendly, dependable professional technicians will provide you with the most professional service for affordable price.

    0 Votes
  • Ri
    Richard Collins Nov 09, 2010

    They carry locks for all of our security needs. They charge a $19 service fee for every customer visit they make. The total cost of our job will depend on the services rendered as labor plus materials purchased along with the $19 service call. They have great prices with great customer service and you benefit from there fantastic 15-minute response time, which is the time from which your call is received until the time that your locksmith is dispatched. Run Local has been providing innovative security solutions for schools, hospitals, hotels, condominiums and a host of other commercial companies. Today, Run Local is at the forefront of cutting-edge technology such as biometrics and high security locks. Providing a wide range of products, styles and finishes, Run Local can install what you need. In addition, they stand behind every lock we install with some of the best after-sales service in the business. They offer a 6 month warranty on new locks.

    0 Votes
  • Roxy Rosy Nov 09, 2010
    This comment was posted by
    a verified customer
    Verified customer

    They have best services to offer. I have checked they are acclaimed by BBB accredited business and also in list of llinois dept of financial and professional regulation License section. They are professional licensed, bonded and insured! They offer lock installation, lock repair, and installation of locks with pick-proof cylinders. They carry low, medium, and high security locks for all of your security rerun local locksmith residential services include; House lockouts, Install, repair or replace all locks, Re-key of all types of locks., High security locks installed, Key less entry locks installed, Cabinet locks, gun and file cabinets can be re keyed or changed, Safe combinations changed, Garage door locks can be re keyed or changed, Mailbox locks and keys installed or changed. Whether you are a domestic or commercial customer, they have a perfect locksmith solution for you. They are proud to drive our costs down to serve you more efficiently.

    0 Votes
  • Shirley Hall Nov 10, 2010

    I seriously do not have a clue about why everyone is criticizing the services of run Local locksmith . I took services from them just a week back and it was the best services I could ever get. The team was so humble and wonderful in cooperation and the charges levied were exactly explained to us and the same are visible on the website.

    Best Services are offered by them presently I have even given there reference to some of my friends living in here are one of them called me saying that the team is too good in delivering services and very efficient and knowledgeable in the area of expertise.

    I am really really happy . I hope if you people take there help now probably it would be best . Try them once [protected]

    0 Votes
  • Aaron Rodgerss Nov 11, 2010
    This comment was posted by
    a verified customer
    Verified customer

    U all are right. They carry locks for all of our security needs. They charge a $19 service fee for every customer visit they make. The total cost of our job will depend on the services rendered as labor plus materials purchased along with the $19 service call. They have great prices with great customer service and you benefit from there fantastic 15-minute response time, which is the time from which your call is received until the time that your locksmith is dispatched. Run Local has been providing innovative security solutions for schools, hospitals, hotels, condominiums and a host of other commercial companies. Today, Run Local is at the forefront of cutting-edge technology such as biometrics and high security locks. Providing a wide range of products, styles and finishes, Run Local can install what you need. In addition, they stand behind every lock we install with some of the best after-sales service in the business. They offer a 6 month warranty on new locks.

    0 Votes
  • Lawyer smith Nov 12, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Me seriously not agry with all ur reports. As for my concern I had very good experience with them. As I was locked in my house, I just called them by searching there no. from website. They came in 30 min which was ok for me. As they came, they politely talked and soon opened my door with there latest equipments. They charged me $29. I given them there money happily, as that was a big thing for me. So I wonder how u all had bad experience with them. May be some of u had met with some another guy who was no so humble. All boys are not of same nature. I think $29 was a good deal with them.

    0 Votes
  • De
    Deborah Allen Nov 23, 2010

    I have checked they are acclaimed by BBB Accredited business and also in list of Illinois dept of financial and professional regulation License section

    Run Local Locksmith has all accreditation required to run smooth business and now I have heard they really have great services to offer.

    For sure they have the best services now as my neighbors have taken services from them and they said they were great

    0 Votes
  • Shirley Hall Nov 26, 2010

    This is really a disgusting. People challanging the work of run local locksmith. People should understand that every work done, must be charged. Their amount is not so much. They only charge the quality of work done. As per my suggesion Run Local Locksmiths are best in there services. I had used there services and highly influenced by there performance. Whether you are a domestic or commercial customer, they have a perfect locksmith solution for you. They are proud to drive our costs down to serve you more efficiently.
    They offer a 90-day guarantee on all of our work.Again I conclude by saying that they are best in there services.

    0 Votes
  • Pam Singh Nov 29, 2010

    One of the greatest achievements of Run Local Locksmith's are that their commitment. As they say they do as it is. They have high technology equipments and well trained employees. I should appreciate them on there great achievement. As they are wonderful in there work. They are very high energetic and intelligent and experts in opening the lock doors. I wish them all the best in future. God bless them.

    0 Votes
  • Shirley Hall Nov 30, 2010

    As I always say that Run local locksmith are genuine and do not bother about what others say. This is an open field, and most of them are competitors. So I m again saying that ignore all those unrelevent comments. They are only competitors. So Run local locksmith technicians are highly trained and driving a fully equipped locksmith vehicle and ready to meet the needs of any job at our home. Whether we have lockout situation, need to change locks or re-key our locks. Once we call Run local locksmith, there professional locksmith will arrive our home with the fastest response time, and he will explain the newest types of locks to us and make recommendations based on our unique needs-customer satisfaction guarantee! Call them today for all your residential locksmith needs. I hope if you people take there help now probably it would be best.

    0 Votes
  • John. A. Simmer Dec 01, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Once you call Run local locksmith, there professional locksmith will arrive your home with the fastest response time, and he will explain the newest types of locks to you and make recommendations based on your unique needs-customer satisfaction guarantee! At Run local locksmith they offer high-security products for your home using the most advanced technology at affordable prices.
    Call them today for all your residential locksmith needs. Homeowners, more and more, are using door hardware to make a quality statement about their home. Run Local can help you make a great first impression, starting at the front door and continuing throughout the house, while offering the best security a homeowner can buy.
    If you’ve just purchased a new house then you don’t know how many keys are out there. Don’t trust your property to the previous owner’s lock sets. Perhaps a babysitter, maintenance person or almost anyone could have the keys to your new home.

    0 Votes
  • Lawyer smith Dec 02, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I don't think that competitors of Run Local Locksmith will leave the bad comments bcaz they have to promote their own bussiness. As they know that Run Local Locksmith's had capture the market of Lock. So they use negative comments. But truth never fails, people will take decision itself abt run local locksmith. But I will to whole world that atleast try them once, may be u will be benifited from their work. As from my opinion they are best and do there work honestly. Thanks & Regards

    0 Votes
  • Ja
    James Canada Dec 03, 2010

    They are professional locksmiths are licensed, bonded and insured! They offer lock installation, lock repair, and installation of locks with pick-proof cylinders. They carry low, medium, and high security locks for all of your security needs. They charge a $15 service fee for every customer visit we make. The total cost of your job will depend on the services rendered as labor plus materials purchased along with the $15 service call. Come and enjoy our great prices and great customer service when you benefit from our fantastic 15-minute response time, which is the time from which your call is received until the time that your service technician is dispatched and don’t forget about our 90-day guarantee on all of our work.

    0 Votes
  • Lawyer smith Dec 06, 2010
    This comment was posted by
    a verified customer
    Verified customer

    As a professional I would suggest you all that there is no such things for whome we sould worry. As this is the age of competition and there are lots of competitors in all fields. So if u read negative comments on Run Local Locksmith's, then dont worry, ignore it and try to call them when you are in need. There is no problem by giving them one chance. As we all have right to think, as we like. So use your brains & take decisions.

    0 Votes
  • Lo
    LocksmithScamBuster Dec 07, 2010

    This scam outfit is NOT accredited by the BBB, and in fact has an "F" rating for every location nationwide. Check here: http://www.bbb.org/west-florida/business-reviews/locksmith-supply-stores/run-local-locksmith-in-plant-city-fl-90068396 (If the URL is missing, it's the BBB, use a search engine, then type in "run local locksmith" into THEIR search engine)

    They are also NOT members of ALOA, check here: http://www.findalocksmith.com/search.aspx (If the URL is missing, it's find a locksmith (dot) com - No spaces)

    They are part and parcel of the illegal foreign nationals running scams out of Florida, but advertising as "local" - Nearly ALL of the technicians are non-work visa'd individuals, and the parent company is under indictment in multiple states. $20 million dollars a year for these folks. See here: http://www.google.com/search?sourceid=navclient&ie=UTF-8&rlz=1T4GGLL_enUS373US373&q=locksmith+scams (If the URL is missing, search any search engine for "locksmith scams")

    Check out the poor English in many of the posts FOR the business. Most of the people are foreign nationals who are NOT visa'd to work here. That $20 billion above? ALL shipped out of the country.

    About the original poster? As a locksmith, and a legitimate one, under NO circumstances should any Kwikset other than a SmartKey take longer than 10 minutes to pick, and that's for a noob or a non-proficient 'smith. The rest of us can do it in 2. While you'll ALWAYS pay a higher cost for hardware from a locksmith than from say, Home Depot, under no circumstances should it be anywhere near $110. The pick to open cost should have been minimal - In So Cal, the entire job would have come in under $100.

    How the scam works: A company in a different country (always the same one) sets up thousands of "local" phone numbers here, then mass registers them in Google Local and other search engines. When you call, you get an operator in New York or Florida, who has NO clue where you are, but dispatches a "technician" - The "technician again, is generally a non-work visa'd individual, usually here on a student visa. The parent company sets fake prices, shill prices, as lead-in's... $19 car unlocks, $29 service calls, etc. They tell the "technician" that they'll require XX of dollars for the service, ALWAYS a higher than normal price to begin with. Whatever the "technician" forces/intimidates you into paying on top of that is the ONLY money he makes. It is then incumbent on him to charge as much as possible under any pretense as possible so he gets some money/pay. The "technician" then splits out the company's "fee" - Gets a Money Order, and sends it to a collection address out of the country.

    Some of the "technicians" sell the key codes and key copies for homes to an lesser element for fast cash - Leaving you open to car theft (not reimbursable without a forced entry), and home invasions and robberies.

    If a technician demands far, FAR more than he quoted, call the police, while he's there. Do NOT let him intimidate you. If he knows you're calling the police, 9 times out of 10 he will leave, as he does not want to be found with burglary tools (picks and such) without a business or other license. Then call a REAL locksmith and get your place rekeyed, as the fake locksmith has your codes.

    Fake locksmiths are a very real, and very dangerous problem. Be proactive.

    0 Votes
  • Johanna Taylor Dec 08, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I am sure that you people have had a real bad experience but just to share my experience as it was really good to hire services of Run Local Locksmiths technicians.
    I went off locking the door inside out by mistake as the new technology door of high security, I called one of the local artisans and they said we can not give this services as this technology is not with us . I placed two guards on the door that night and tried another artisans they replied in the same manner.
    I called Run Local Locksmith as they operate 24hours*7nights and even on holidays. I called them at night around 12am and the technicians was available at my place in 15mins he checked the door and replaced the lock in 25mins with the high proficiency and effectiveness.
    I was so happy and delighted with the services that the charge of $450 seemed too reasonable to me.

    0 Votes
  • Ha
    HarryPanther Dec 08, 2010

    The technician from Run Local Locksmith arrived on time and did an excellent job re-keying the locks on my new home! Moreover, I did not feel ripped off. They charged me exactly the same as they told me on the phone. Job done is fantastic. I strongly recommend this company to all my friends.

    0 Votes
  • Ha
    HarryPanther Dec 08, 2010

    Run Local Locksmith staff was friendly and asked all the appropriate questions in order to answer my exact needs. They sent Tom who got on time, and even called to say he was on his way. Such is the sense of responsibility. He was a trained well equipped technician with excellent efficiency. He was way fast enough than other locksmiths.

    0 Votes
  • Vi
    vitor_ben Dec 10, 2010

    As per my suggesion Run Local Locksmiths are best in there services. I had used there services and highly influenced by there performance. They are best in there work. I know Run Local Locksmith are best in there work, as i had self experienced it. Run Local Locksmith has a awesome services. I took services from them just a month back and it was the best services i could ever get. The team was so humble and wonderful in cooperation and the charges were exactly explained to us and the same are visible on the websites. They offer lock installation, lock repair, and installation of locks with pick-proof cylinders. They carry low, medium, and high security locks for all of your security neRun local locksmith residential services include; House lockouts, Install, repair or replace all locks, Re-key of all types of locks., High security locks installed, Key less entry locks installed, Cabinet locks, gun and file cabinets can be re keyed or changed, Safe combinations changed, Garage door locks can be re keyed or changed, Mailbox locks and keys installed or changed. They have great prices with great customer service and you benefit from there fantastic 15-minute response time, which is the time from which your call is received until the time that your locksmith is dispatched. They offer a 90-day guarantee on all of our work.Again I conclude by saying they are awesome in services offered Excellent Services !! Run Local Locksmith.

    0 Votes
  • Shirley Hall Dec 13, 2010

    I dont know about others, but my experience was different. They were a little late, but their work was excellent. I will give them 10/10 on their work performance. I took services from them just a month back and it was the best services i could ever get. The team was so humble and wonderful in cooperation and the charges were exactly explained to us and the same are visible on the websites. They offer lock installation, lock repair, and installation of locks with pick-proof cylinders. Today, Run Local is at the forefront of cutting-edge technology such as biometrics and high security locks. Providing a wide range of products, styles and finishes, Run Local can install what you need. In addition, They stand behind every lock they install with some of the best after-sales service in the business. They offer a 6 month warranty on new locks.

    0 Votes
  • Ri
    Richard James Dec 17, 2010

    The keys of my BMW got locked inside it accidently. I used the internet to find who can open its door without any damage. The first few calls to the service providers were either transferred to the automated voice recorders or were not responded at all, which I found quite strange. Run Local Locksmith not only took the call at 2 in night but also sent the expert automobile locksmith within next 25 minutes.

    0 Votes
  • Shirley Hall Dec 20, 2010

    I have personally called them and taken up the services from them it's all fake and some unfaithful stories that you are making. Probably fo once you may have come across the bad service due to one of the technicians but generalizing it on whole of the company is not that good. Every Individual has particular attitude . Its just that . When I took the services from them 3 years back they were wonderful and now they are awesome in delivering the best of the services of the world. The technicians are very well groomed and very well trained for the services being offered.

    0 Votes
  • Av
    averymiller001 Feb 24, 2011

    Run Local Locksmith show remarkably good service

    I had to call for a locksmith when the key of the safe-lock of my iron cabinet was lost. I normally use it for keeping important documents and jewelry. I wanted to get the lock opened without any harm to the locking system or things kept inside. At the same time, I also wanted the locksmith to be reliable for that crucial work since it actually meant showing him the way to the safe where my valuable are kept. My friend referred me to the Run Local Locksmith and I asked for their services. The locksmith arrived in the next 30 minutes, a bit late than what was promised. After examining the lock, he told me the price for rekeying the same. That was quite reasonable. After working for about more than an hour, he was able to open the safe, but he desisted from opening it full. Instead, he moved aside and walked away, allowing me to inspect and check for all the belongings. I really appreciate this move and it showed his professionalism and impeccable personal integrity. Frankly, I paid him more than what he had asked for.

    0 Votes
  • Fr
    fred Mar 09, 2011
    This comment was posted by
    a verified customer
    Verified customer

    COMPLAINT BOARD

    WHEN DID YOU EVER SEE A REASONABLE CONSUMER GO TO A COMPLAINT BOARD TO COMPLIMENT A BUSINESS JUST ONE WOULD BE AMAZING BUT ALL OF THESE BS!!!

    THESE ARE AN ATTEMPT TO CONFUSE AND KEEP YOU FROM READING ALL OFF THE STORIES THAT ARE REAL CONSUMER COMPLAINTS.
    THEY CAN NOT ERASE THEM TO KEEP YOU FROM SEEING THEM, SO THEY CROWD THE COMPLAINTS OUT WITH THEIR PHONY TESTIMONIALS.

    I BELIEVE THIS COMPANY TO BE THE SAME AS DEPENDABLE LOCK INC. THEY WERE FORMALLY CALLED PRICELINE, SUPERB SOLUTIONS, SOS ETC.
    A FEW OF THEIR FRONT MEN WERE JUST INDICTED. READ INDICTMENT PRESS RELEASE BELOW . THIS IS A NATIONAL SELF PROCLAIMED LOCKSMITH THAT EMPLOYS FROM EVERYTHING I HAVE SEEN FOREIGN EMPLOYEES IN VIOLATION OF THE FEDERAL LAW. THESE ARE VACATIONERS FROM ISRAEL COMING HERE TO WIN THE LOTTO BY RIPPING OFF AMERICAN CONSUMERS. IF YOU HAVE USED THEM YOU KNOW YOU WERE TAKEN.

    A REAL LOCKSMITH WILL QUOTE YOU A TOTAL PRICE BEFORE THEY COME OUT OVER THE PHONE.

    THIS COMPANY OPERATES WITH DECEPTION. THEY BAIT YOU IN WITH THEIR 15.00 SERVICE CHARGE. THEY THEN GIVE YOU A 35-00 AND UP PRICE AND THE TECHNION WILL DETERMINE THE CHARGE WHEN THEY GET THERE.
    A CAR OPENING THE WAY THEY OPEN THEM IS THE SAME. THEY DRIVE TO YOU THEN BEND YOUR DOOR OPEN WITH A PRYING DEVICE AND A AIR WEDGE, REACH IN WITH A LONG REACH TOOL AND OPEN YOUR DOOR. WAIT TILL THE WATER LEAKS IN THRU YOUR NOW BENT DOOR FRAME ON SOME VEHICLES. THEY ARE LONG GONE AND YOU ARE SCREWED AND OUT ALOT OF HARD EARNED MONEY.


    UNITED STATES ATTORNEY'S OFFICE
    EASTERN DISTRICT OF MISSOURI

    RICHARD G. CALLAHAN
    United States Attorney


    NEWS RELEASE
    For further information call [protected]
    February 18, 2011
    For Immediate Release

    OWNERS OF FLORIDA LOCKSMITH SERVICE INDICTED IN SCAM TO OVERCHARGE FOR LOCKSMITH SERVICES

    St. Louis, MO: The United States Attorney’s Office announced today that the owners of a Florida based locksmith service were charged in a superseding indictment on multiple federal charges involving a scam to overcharge customers for locksmith services, as well as employing and harboring illegal aliens.

    According to the superseding indictment, Dependable Locks, Inc., headquartered in Clearwater, FL, managed a national network of locksmith technicians, operating from major population centers across the United States, including St. Louis. It also maintained a full-time staff of telephone operators and dispatchers, who were on duty 24 hours per day in Clearwater. The dispatchers received phone calls electronically forwarded from hundreds to thousands of telephone numbers listed nationwide for emergency locksmith services, all of which forwarded consumer calls to the call center in Florida. The dispatchers received the calls and the business dispatched locksmith technicians from the area of the call to respond. Many of the locksmith technicians working for Dependable Locks were aliens who were unlawfully present in the United States and were not authorized to work as locksmith technicians.

    The indictment alleges that the locksmith company engaged in deceptive marketing by purchasing directory listings and advertisements in cities across the United States that identified the business to the public as a set of local locksmith companies. The company’s listings used multiple business names, local phone numbers and fake local addresses that had no affiliation with the company. Phone calls to the listed phone numbers were automatically routed to the company’s call center in Clearwater, Florida. In addition, telephone operators for Dependable Locks were instructed by managers to mislead customers to believe that they would be charged around $54 for a car lockout, while the responding technician was instructed by managers to charge up to $179 for a lockout. Technicians used techniques such as accusing the consumer who objected to the overcharge of "theft of services, " threatening to call the police, withholding the customer's keys or driver's license to compel payment or following the customer to an ATM machine to ensure payment.

    The locksmith technicians allegedly were allowed to split the profits of the fraudulently procured locksmith services with the company and were required to remit the company's share of the proceeds by regularly purchasing and shipping cash, checks and money orders to the Dependable Locks location in Clearwater, FL.

    "After more than a year of following numerous leads with ICE and the Missouri Attorney General's Office, we are pleased to see this case continue to progress, " said Postal Inspector J.R. Ball of the St. Louis Field Office. He added, "The U.S. Postal Inspection Service is vigilant in investigating allegations where the mail or postal products are used to conceal or further a crime."

    DAVID PEER, Clearwater, FL; and ADAM OLIVKOVICH, address unknown, were indicted by a federal grand jury on one felony count of conspiracy to commit mail and wire fraud, five felony counts of mail fraud, one felony count of conspiracy to harbor illegal aliens for private financial gain and one felony count of engaging in a pattern of hiring unauthorized aliens. MOSHE AHARONI, Clearwater, FL, was indicted on one felony count of conspiracy to commit mail and wire fraud and one felony count of conspiracy to harbor illegal aliens for private financial gain.

    Conspiracy to commit mail and wire fraud carries a maximum penalty of five years in prison and/or a fine up to $250, 000. Mail fraud carries a maximum penalty of 20 years in prison and/or a fine up to $250, 000. Conspiracy to harbor unlawful aliens for private financial gain carries a maximum penalty of 10 years in prison and/or a fine up to $250, 000. Engaging in a pattern of hiring unauthorized aliens carries a maximum penalty of six months in prison and/or a fine of $3, 000 per alien. In determining the actual sentences, a Judge is required to consider the U.S. Sentencing Guidelines, which provide recommended sentencing ranges.

    This case was investigated by the United States Postal Inspection Service, the Missouri Attorney General’s Office and the U.S. Immigration and Customs Enforcement (ICE) Office of Homeland Security Investigations (HSI). Assistant United States Attorneys John Sauer and John Ware are handling the case for the U.S. Attorney’s Office.

    As is always the case, charges set forth in an indictment are merely accusations and do not constitute proof of guilt. Every defendant is presumed to be innocent unless and until proven guilty.

    0 Votes
  • Fr
    fred Mar 09, 2011
    This comment was posted by
    a verified customer
    Verified customer

    RUN LOCAL POSTERS OF ALL THESE PHONY COMPLIMENTARY POSTS READ THE ABOVE AND GET YOUR LAWYERS PAID.

    WIRE FRAUD MIGHT BE IN YOUR FUTURE

    0 Votes

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