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The good, the bad, and the ugly - discover what customers are saying about Run Local Locksmith

Welcome to our customer reviews and complaints page for Run Local Locksmith. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Run Local Locksmith.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Run Local Locksmith's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Run Local Locksmith, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Run Local Locksmith. Your feedback is an important part of our community and will help others make informed decisions.

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4:45 am EDT
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Run Local Locksmith Poor customer service, overcharge for services, scam

On April 24th, my husband locked his keys inside his Jeep. I called Run Local and got a quote of fifteen to get the technician out and fifty dollars max. They said they can have someone out in 15 minutes. I called PopALock and they said it will take 30-40minutes. I decided to go with Run Local because of their response time. That was a huge mistake. They took over an hour and a half to get to my husband then wanted to charge him $120 for the call. My husband has a Jeep Wrangler and it's not that hard to get into. My husband said that it was too much and the guy knocked it down to $80. Their customer service was terrible. We spoke to a Jordan who quoted us the price and then failed to disclose that it was $50 minimum not the entire price. He didn't even ask my husband where his Jeep was, he just assumed it was at our home address. They said someone came out to the house, but I was there and no one came to the door to even make sure it was the correct house and where was the Jeep. Then larger that day I called and was told that Jordan was the supervisor and that he would give me a call back. Hours went by and I called back. I then spoke to a woman whose name I believe was Jessica. She tried to placate me and tell me their policy which in no way occurred. She placed me on hold and said she was going to call the technician, when she came back, she was saying she spoke to him and then all of a sudden was saying hello, and then hung up. I immediately called back and asked for her but Ruthie told me she was out of the office which was strange considering I was just on the phone with her not even a minute ago. Ruthie was rude and hung up on me. I called her back and told her never to hung up on a customer again.

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7:31 pm EST
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Run Local Locksmith Unethical / Illegal Practices

I am providing this information to make the fine citizens of Clarksville, TN and Ft. Campbell, Ky more aware of the unethical and illegal practices of RUN LOCAL LOCKSMITH (a Michigan-based company). I have worked as a licensed locksmith for 12 years in the Clarksville, TN area for a well-established locksmith company. Run Local Locksmith skirts the legal requirements of Tennessee's licensing requirements by being licensed in TN, but they contract UNLICENSED locksmiths to perform services for them in TN. -----> Hey folks... that is ILLEGAL ! Many complaints of their "tactics" have been reported to us over the last 3 years after their potential customers call us to "get the job done right and ethically." They use a renowned technique of "bait and switch." Their advertised $15 service call is a JOKE ! Many customers have told me that most vehicle unlocks start at that service call plus additional labor charges due to the type of vehicle (you're kidding me !). Example: their technician tells you that the $15 service call will cost you $115 total to unlock your vehicle. (They justify this extortion price because of the type of lock system that your vehicle has... Hello ! That has no bearing on unlocking your car... If they were TRAINED AND LICENSED, they would know that is a crock ! It is a way to dupe the customer based on the customer's lack of knowledge in the trade). Comparatively, a fair and reasonable rate to unlock a vehicle in our area is $40-$45 ! The residential unlocking techniques they use are also a scam. They tell customers that you can't "pick" locks; that only happens in the movies. Really ? That's why I successfully pick 90-95% of the residential locks I attempt. They take vise grips and rip the doorknob off of your house or apartment. Then, by the time they price the hardware replacement and labor, you have a bill in the $200-$300 range. Their automotive key-making prices are also extortion. B E W A R E ! B E W A R E

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Brian Matelic
Dearborn, US
Mar 07, 2012 11:17 am EST
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I'm a real estate broker and called them to do a lock change last week and tol them I couldn't be at the property. I was told to sign a credit auth and send it back to them. I did this as she told me the job would be about 100 or so dollars. I told the people to call me from the house to give me the price before it was done. They never called and today I go a charge on my credit card for 935.00 dollars to change 2 locks ... People this is a scam and we need to come together to stop this today...please contact me [protected] Brian Own It Realty Broker Michigan. When I called them the laughed at me on the phone and Jordan said this was very normal charges...look I have been in the real estate business for 20 years and have never seen anything like this!

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Disheartened and poorer for it
Louisville, US
Feb 01, 2012 8:51 pm EST

Run local Locksmith is a call center and hires independent contractors out to different geographical areas - I am in Colorado and was charged $155 to open a screen door that took about 2 minutes. When I called the 888 number to help me out with this I was told by Jordan the Manager that if I signed the receipt I was on the hook for it - I used a debit card and if it was a credit card, my bank would have done something - This is the worst company I have ever connected to - When a door is locked - the contractor has you over a barrel - I was told by Jordan - the manager - that I should not have signed the recept for payment - if we all did that none would get their needs met.

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1:24 am EST
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Run Local Locksmith Horrible Overall Experience

I'll try to keep this as brief and succinct as possible. It's a long story.

I needed a key made for my car because I lost it. I called Run Local and made an appointment for a technician to meet me at the car and make a new key. The technician was almost three hours late, and didn't call once. Once he got there, he broke my door in the process of making my key. (I didn't realize it was broken until after he left.) He gave me a key, and took my $180 in cash, for which he would not give me a receipt. The key would not start the car, or even let me into the car because the lock on the door was broken. I had to pay to have the car towed to a nearby dealership where I paid to have another key made. At this point, I'm out over 400 dollars, and I have to get into my car through the trunk.

I called Run Local to see what sort of solution they would propose to make this right for me and was transferred to Juan in the claims department. Juan suggested that he send a technician out to fix the door. I said okay. We made an appointment for the next Monday morning at 10 am. At 10:15 am on Monday morning, I hadn't heard anything from run-local, or the technician. I called Run Local to confirm that someone was on their way. The girl I spoke with gave me the technician's phone number and told me to call him and confirm myself. I called the technician and found that it was the same idiot who messed my door up in the first place. I was willing to look past this fact, but the idiot started yelling at me and telling me that I didn't know what I was talking about and that he didn't have a 10 am appointment scheduled.

I called Juan and told him what happened, at which point he admitted that this particular idiot (never got his name) is the only technician they have in Houston, and that if I wanted my door fixed, he'd be the one to do it. I refused to even speak to this incredibly rude and incompetent technician again, and asked what other options I might have. He suggested that I could take the car to a shop and get an estimate done, which he "might" be able to approve. Being that this was the only option I had, I took the car to my local, trusted repair shop who told me that I'd have to pay $140 to get the estimate done because they'd have to disassemble the door. Before paying this, I decided to call Juan and be sure that this would be covered. I called him back and left a voicemail explaining the latest developments and asking for a return call. That was almost two weeks ago.

I've called him several times since, and left one more voicemail. Still, nothing. I decided, just now, to call the '1-888' number on Run Local's website, just to see if I could get in touch with anyone else who could help me now that Juan has apparently relieved himself of any responsibility with regard to my case. After explaining basically the entire story to Will, I was passed on to Jordan, the call center manager. Jordan got on the phone with me and immediately said "there's nothing we can do for you sir, you don't have insurance." I don't even know what he meant by that. I asked if he could get me in touch with anyone else who could be of assistance, and after saying no to his repeated suggestions to leave a voicemail for Juan, Jordan told me that he is the highest person in the company who I could speak with, and that his company could not do anything for me.

I've phrased the above story as succinctly as possible. What you won't know from reading the above is the disdain in the voices of those at run-local whom I merely asked to right their wrong. This has been, by far, the worst customer service experience I've ever received, for any product or service. I am blown away by the fact that they have my $180, I had to pay a tow truck and to get another key made, I have to get into my car through the trunk until I can come up with the money to get the door fixed on my own, and I have since been treated rudely rather than receiving even a single apology. I will never do business with this company again, and will not allow anyone I know to do so either.

Do yourself a favor and avoid the chance of this happening to you. Call someone else.

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Update by Adam In Houston
Jan 15, 2012 2:11 am EST

They wanted something like $260 more for that, so I just got the key. Will probably get one as soon as I can.

Update by Adam In Houston
Jan 15, 2012 2:03 am EST

The passenger door doesn't have a keyhole, just a handle, and the key fob, or remote, was on the original key that was lost.

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4:02 pm EST
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One of our group home directors called their telephone number in error. (When you do an online search for our local locksmith, Run Locals name comes up) (The Run Local representative told me they "were allowed" to do that because they were in the same area) This company totally misrepresented themselves. They were asked point blank "Are you Rap***...

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8:22 pm EDT
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Run Local Locksmith Unlicensed Locksmith

Got locked out of my house and was trying to figure out who to call. They are the #1 paid search result returned on Bing and Google when you search for "Seattle Locksmith". So I called them. They said the locksmith would arrive in 10-20 minutes. He arrived about 45 minutes later. He drove up in an old unmarked car. Tried to pick the lock and after 10 min said it wasnt possible. He drilled the door and replaced the lock. Charged us about $100 extra to rekey the lock even though the web site says rekeying should be free. Total came out to $400. He said his credit card machine was broken and asked for cash. I asked for a business card and documentation after realizing the invoice he gave me did not have his name - he refused saying it was on the web site. After he left I realized that this was a scam and that he was most likely an unlicensed locksmith. Doing more internet reserach confirmed this. I called the Run Local locksmith on his cell phone and asked for his full name and locksmith license number - but he refused to tell me. I tried calling the Run Local phone number to get info and kept getting the run-around.

I ended up calling a reputable locksmith company that is actually local and is BBB accredited to come over and rekey all my locks as I do not trust the Run Local "locksmith".

Please ignore any positive comments about Run Local that show up in response to this complaint because they are from spam accounts (all the complaints about Run Local have these spam positive comments).

Also, please review this information from the ALOA if you were scammed in this same way: http://www.aloa.org/AGMap/AG.htm

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Lee
, US
Jun 05, 2011 7:18 pm EDT
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Home > Business News from The Birmingham News
Yelp reviews of Alabama locksmiths don't add up
Published: Thursday, June 02, 2011, 5:50 AM
By Stan Diel -- The Birmingham News The Birmingham News
Locksmiths can definitely help with your lock-and-key woes, but beware of online reviews. (The Birmingham News file)
BIRMINGHAM, Alabama -- There may be no better place on Earth than Alabama to get locked out of your car, if glowing reviews of area locksmiths posted on a consumer review website recently are to be believed.
A total of at least 84 positive reviews of Alabama locksmiths have been posted on Yelp.com in the past week. The Alabama reviews were posted in large, almost simultaneous batches. They seem to follow the same scripts and include the same misspellings and some idioms and syntax not rooted in American English. And many of the locksmith companies identified in the reviews don't seem to actually exist.
The Alabama phone numbers listed in the reviews ring through to a Michigan company called Run Local Locksmith. That company, mentioned by name in a handful of the reviews, takes phone calls nationwide and refers callers to local locksmiths.
A man who answered the phone at Run Local Locksmith said he was unaware of any Yelp campaign and said nobody was present who was familiar with the company's advertising or marketing. This flood of suspicious Alabama reviews comes about a week after The New York Times reported on Yelp's ongoing battle with overseas services that will, for a fee, write and post fake reviews. Many fraudulent reviews are posted by people working in India and making $2 to $3 an hour, the Times reported.
Run Local Locksmith has the Better Business Bureau's lowest rating, an "F, " because BBB attempts to reach the company to address complaints about its advertising were not successful.
This item was published in The Insider, a weekly column in The Birmingham News Business section.

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12:44 am EDT
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This company is a total sham...do not do business with them!!! They advertise a $15 fee and will not give you a real quote or estimate prior to coming to your home. The person they dispatched to unlock our car took one minute to pop open the car door then told us the bill would be nearly $300! This is highway robbery! The person was not in a company vehicle...

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6:27 am EST
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Run Local Locksmith run local locksmith offer a 90-day guarantee on all of our work

I agree with the services offered by Run local locksmith are great and worth the amount spend . They offer a variety of services at reasonable cost with a lot of efficiency and in specified time. They offer Lock installation, lock repair, and installation of all types of locks. They carry locks for all of your security needs. They charge a $19 service fee for every customer visit they make. The total cost of your job will depend on the services rendered as labor plus materials purchased along with the $19 service call. They have great prices with great customer service and you benefit from there fantastic 15-minute response time, which is the time from which your call is received until the time that your locksmith is dispatched. They offer a 90-day guarantee on all of our work. They have clearly mentioned in there website http://www.run-local-locksmith.com/ that the charges $19 are service charges of technician going to someone's place then other charges are based on the services and type of Installation. Now these charges as you said are too high are generally levied by any locksmith company. This is a reasonable and normal cost in keeping this consideration that the services are too great.

Read full review of Run Local Locksmith and 644 comments
Update by Deborah Allen
May 31, 2011 2:00 pm EDT

I being an architect went to the construction site of the building I designed to check if all the work was going on properly. I was just taking a round with the team of engineers working there, when suddenly my foot got stuck in the raw material and I had a fall. In this process the keys to my car slipped out of my pocket and fell two storey’s down into the cement dispenser. I went down to see if I could retrieve the keys but I was unsuccessful. One of my colleagues then called Run Local Locksmith. They came to my rescue in 15 minutes and unlocked the door for me. I am really pleased with the support I got from Run Local Locksmith.

Update by Deborah Allen
May 31, 2011 1:58 pm EDT

I being an architect went to the construction site of the building I designed to check if all the work was going on properly. I was just taking a round with the team of engineers working there, when suddenly my foot got stuck in the raw material and I had a fall. In this process the keys to my car slipped out of my pocket and fell two storey’s down into the cement dispenser. I went down to see if I could retrieve the keys but I was unsuccessful. One of my colleagues then called Run Local Locksmith. They came to my rescue in 15 minutes and unlocked the door for me. I am really pleased with the support I got from Run Local Locksmith.

Update by Deborah Allen
May 31, 2011 1:57 pm EDT

I being an architect went to the construction site of the building I designed to check if all the work was going on properly. I was just taking a round with the team of engineers working there, when suddenly my foot got stuck in the raw material and I had a fall. In this process the keys to my car slipped out of my pocket and fell two storey’s down into the cement dispenser. I went down to see if I could retrieve the keys but I was unsuccessful. One of my colleagues then called Run Local Locksmith. They came to my rescue in 15 minutes and unlocked the door for me. I am really pleased with the support I got from Run Local Locksmith.

Update by Deborah Allen
May 31, 2011 1:52 pm EDT

I being an architect went to the construction site of the building I designed to check if all the work was going on properly. I was just taking a round with the team of engineers working there, when suddenly my foot got stuck in the raw material and I had a fall. In this process the keys to my car slipped out of my pocket and fell two storey’s down into the cement dispenser. I went down to see if I could retrieve the keys but I was unsuccessful. One of my colleagues then called Run Local Locksmith. They came to my rescue in 15 minutes and unlocked the door for me. I am really pleased with the support I got from Run Local Locksmith.

Update by Deborah Allen
May 20, 2011 10:52 am EDT

Last night, I was coming back from office in the metro. The trains were really over crowded. When I got down at the station I checked my pockets. I was shocked to see that I had been pick pocketed. My wallet and the keys to my car were stolen. I went down to the parking lot and tried to unlock the car. However, my efforts were unsuccessful . So I called Run Local Locksmith. Their executive reached the parking lot within a short span of time and unlocked the car for me. I am extremely happy with the response I got from Run Local Locksmith.

Update by Deborah Allen
May 20, 2011 10:52 am EDT

Last night, I was coming back from office in the metro. The trains were really over crowded. When I got down at the station I checked my pockets. I was shocked to see that I had been pick pocketed. My wallet and the keys to my car were stolen. I went down to the parking lot and tried to unlock the car. However, my efforts were unsuccessful . So I called Run Local Locksmith. Their executive reached the parking lot within a short span of time and unlocked the car for me. I am extremely happy with the response I got from Run Local Locksmith.

Update by Deborah Allen
May 20, 2011 10:52 am EDT

Last night, I was coming back from office in the metro. The trains were really over crowded. When I got down at the station I checked my pockets. I was shocked to see that I had been pick pocketed. My wallet and the keys to my car were stolen. I went down to the parking lot and tried to unlock the car. However, my efforts were unsuccessful . So I called Run Local Locksmith. Their executive reached the parking lot within a short span of time and unlocked the car for me. I am extremely happy with the response I got from Run Local Locksmith.

Update by Deborah Allen
May 20, 2011 10:51 am EDT

Last night, I was coming back from office in the metro. The trains were really over crowded. When I got down at the station I checked my pockets. I was shocked to see that I had been pick pocketed. My wallet and the keys to my car were stolen. I went down to the parking lot and tried to unlock the car. However, my efforts were unsuccessful . So I called Run Local Locksmith. Their executive reached the parking lot within a short span of time and unlocked the car for me. I am extremely happy with the response I got from Run Local Locksmith.

Update by Deborah Allen
May 20, 2011 10:50 am EDT

Last night, I was coming back from office in the metro. The trains were really over crowded. When I got down at the station I checked my pockets. I was shocked to see that I had been pick pocketed. My wallet and the keys to my car were stolen. I went down to the parking lot and tried to unlock the car. However, my efforts were unsuccessful . So I called Run Local Locksmith. Their executive reached the parking lot within a short span of time and unlocked the car for me. I am extremely happy with the response I got from Run Local Locksmith.

Update by Deborah Allen
May 20, 2011 10:50 am EDT

Last night, I was coming back from office in the metro. The trains were really over crowded. When I got down at the station I checked my pockets. I was shocked to see that I had been pick pocketed. My wallet and the keys to my car were stolen. I went down to the parking lot and tried to unlock the car. However, my efforts were unsuccessful . So I called Run Local Locksmith. Their executive reached the parking lot within a short span of time and unlocked the car for me. I am extremely happy with the response I got from Run Local Locksmith.

Update by Deborah Allen
May 07, 2011 9:41 am EDT

Yesterday, I had a meeting in the office. So I was getting ready in the morning and in a rush I picked up the wrong jacket from my closet. When I reached the office I realized that the file for the meeting was in the safe and the keys to the safe were in the other jacket. I didn't have enough time to go back to my place to get the keys, so I called Run Local Locksmith. They came to my office in just 15 minutes and unlocked the safe in another 10 minutes. Without their help the meeting would not have been possible on the same day. Thank you Run Local Locksmith!

Update by Deborah Allen
May 07, 2011 9:41 am EDT

Yesterday, I had a meeting in the office. So I was getting ready in the morning and in a rush I picked up the wrong jacket from my closet. When I reached the office I realized that the file for the meeting was in the safe and the keys to the safe were in the other jacket. I didn't have enough time to go back to my place to get the keys, so I called Run Local Locksmith. They came to my office in just 15 minutes and unlocked the safe in another 10 minutes. Without their help the meeting would not have been possible on the same day. Thank you Run Local Locksmith!

Update by Deborah Allen
May 07, 2011 9:40 am EDT

Yesterday, I had a meeting in the office. So I was getting ready in the morning and in a rush I picked up the wrong jacket from my closet. When I reached the office I realized that the file for the meeting was in the safe and the keys to the safe were in the other jacket. I didn't have enough time to go back to my place to get the keys, so I called Run Local Locksmith. They came to my office in just 15 minutes and unlocked the safe in another 10 minutes. Without their help the meeting would not have been possible on the same day. Thank you Run Local Locksmith!

Update by Deborah Allen
May 07, 2011 9:40 am EDT

Yesterday, I had a meeting in the office. So I was getting ready in the morning and in a rush I picked up the wrong jacket from my closet. When I reached the office I realized that the file for the meeting was in the safe and the keys to the safe were in the other jacket. I didn't have enough time to go back to my place to get the keys, so I called Run Local Locksmith. They came to my office in just 15 minutes and unlocked the safe in another 10 minutes. Without their help the meeting would not have been possible on the same day. Thank you Run Local Locksmith!

Update by Deborah Allen
May 07, 2011 9:37 am EDT

Yesterday, I had a meeting in the office. So I was getting ready in the morning and in a rush I picked up the wrong jacket from my closet. When I reached the office I realized that the file for the meeting was in the safe and the keys to the safe were in the other jacket. I didn't have enough time to go back to my place to get the keys, so I called Run Local Locksmith. They came to my office in just 15 minutes and unlocked the safe in another 10 minutes. Without their help the meeting would not have been possible on the same day. Thank you Run Local Locksmith!

Update by Deborah Allen
May 07, 2011 9:37 am EDT

Yesterday, I had a meeting in the office. So I was getting ready in the morning and in a rush I picked up the wrong jacket from my closet. When I reached the office I realized that the file for the meeting was in the safe and the keys to the safe were in the other jacket. I didn't have enough time to go back to my place to get the keys, so I called Run Local Locksmith. They came to my office in just 15 minutes and unlocked the safe in another 10 minutes. Without their help the meeting would not have been possible on the same day. Thank you Run Local Locksmith!

Update by Deborah Allen
Apr 09, 2011 12:30 pm EDT

I had to call for a locksmith when the key of the safe-lock of my cabinet was lost. I normally use it for keeping important documents and jewelry. I wanted to get the lock opened without any harm done to the locking system or things kept inside. At the same time, I also wanted the locksmith to be reliable for that crucial work since it actually meant showing him the way to the safe where my valuables are kept. My friend referred me to the Run Local Locksmith and I asked for their services. The locksmith arrived in the next 30 minutes. After examining the lock, he told me the price for rekeying the same. It was quite reasonable. After working for about more than an hour, he was able to open the safe, but he desisted from opening it completely. Instead, he moved aside and walked away, allowing me to inspect and check for all the belongings. I really appreciate this gesture and it showed his professionalism and impeccable personal integrity. Frankly, I was so impressed that I paid him more than what he had asked for.

Update by Deborah Allen
Apr 09, 2011 12:29 pm EDT

I had to call for a locksmith when the key of the safe-lock of my cabinet was lost. I normally use it for keeping important documents and jewelry. I wanted to get the lock opened without any harm done to the locking system or things kept inside. At the same time, I also wanted the locksmith to be reliable for that crucial work since it actually meant showing him the way to the safe where my valuables are kept. My friend referred me to the Run Local Locksmith and I asked for their services. The locksmith arrived in the next 30 minutes. After examining the lock, he told me the price for rekeying the same. It was quite reasonable. After working for about more than an hour, he was able to open the safe, but he desisted from opening it completely. Instead, he moved aside and walked away, allowing me to inspect and check for all the belongings. I really appreciate this gesture and it showed his professionalism and impeccable personal integrity. Frankly, I was so impressed that I paid him more than what he had asked for.

Update by Deborah Allen
Apr 09, 2011 12:29 pm EDT

I had to call for a locksmith when the key of the safe-lock of my cabinet was lost. I normally use it for keeping important documents and jewelry. I wanted to get the lock opened without any harm done to the locking system or things kept inside. At the same time, I also wanted the locksmith to be reliable for that crucial work since it actually meant showing him the way to the safe where my valuables are kept. My friend referred me to the Run Local Locksmith and I asked for their services. The locksmith arrived in the next 30 minutes. After examining the lock, he told me the price for rekeying the same. It was quite reasonable. After working for about more than an hour, he was able to open the safe, but he desisted from opening it completely. Instead, he moved aside and walked away, allowing me to inspect and check for all the belongings. I really appreciate this gesture and it showed his professionalism and impeccable personal integrity. Frankly, I was so impressed that I paid him more than what he had asked for.

Update by Deborah Allen
Apr 09, 2011 12:26 pm EDT

I had to call for a locksmith when the key of the safe-lock of my cabinet was lost. I normally use it for keeping important documents and jewelry. I wanted to get the lock opened without any harm done to the locking system or things kept inside. At the same time, I also wanted the locksmith to be reliable for that crucial work since it actually meant showing him the way to the safe where my valuables are kept. My friend referred me to the Run Local Locksmith and I asked for their services. The locksmith arrived in the next 30 minutes. After examining the lock, he told me the price for rekeying the same. It was quite reasonable. After working for about more than an hour, he was able to open the safe, but he desisted from opening it completely. Instead, he moved aside and walked away, allowing me to inspect and check for all the belongings. I really appreciate this gesture and it showed his professionalism and impeccable personal integrity. Frankly, I was so impressed that I paid him more than what he had asked for.

Update by Deborah Allen
Apr 09, 2011 12:25 pm EDT

I had to call for a locksmith when the key of the safe-lock of my cabinet was lost. I normally use it for keeping important documents and jewelry. I wanted to get the lock opened without any harm done to the locking system or things kept inside. At the same time, I also wanted the locksmith to be reliable for that crucial work since it actually meant showing him the way to the safe where my valuables are kept. My friend referred me to the Run Local Locksmith and I asked for their services. The locksmith arrived in the next 30 minutes. After examining the lock, he told me the price for rekeying the same. It was quite reasonable. After working for about more than an hour, he was able to open the safe, but he desisted from opening it completely. Instead, he moved aside and walked away, allowing me to inspect and check for all the belongings. I really appreciate this gesture and it showed his professionalism and impeccable personal integrity. Frankly, I was so impressed that I paid him more than what he had asked for.

Update by Deborah Allen
Apr 09, 2011 12:25 pm EDT

I had to call for a locksmith when the key of the safe-lock of my cabinet was lost. I normally use it for keeping important documents and jewelry. I wanted to get the lock opened without any harm done to the locking system or things kept inside. At the same time, I also wanted the locksmith to be reliable for that crucial work since it actually meant showing him the way to the safe where my valuables are kept. My friend referred me to the Run Local Locksmith and I asked for their services. The locksmith arrived in the next 30 minutes. After examining the lock, he told me the price for rekeying the same. It was quite reasonable. After working for about more than an hour, he was able to open the safe, but he desisted from opening it completely. Instead, he moved aside and walked away, allowing me to inspect and check for all the belongings. I really appreciate this gesture and it showed his professionalism and impeccable personal integrity. Frankly, I was so impressed that I paid him more than what he had asked for.

Update by Deborah Allen
Mar 11, 2011 11:42 am EST

Saved me a 40 miles hike back to office for my keys... I called them and their locksmith reached me in 20 minutes and got a duplicate keys for my apartment. Not only the locksmith was professional, he was also polite and finished his work in 15 minutes and charged fair.

Update by Deborah Allen
Mar 11, 2011 11:42 am EST

Saved me a 40 miles hike back to office for my keys... I called them and their locksmith reached me in 20 minutes and got a duplicate keys for my apartment. Not only the locksmith was professional, he was also polite and finished his work in 15 minutes and charged fair.

Update by Deborah Allen
Mar 11, 2011 11:41 am EST

Saved me a 40 miles hike back to office for my keys... I called them and their locksmith reached me in 20 minutes and got a duplicate keys for my apartment. Not only the locksmith was professional, he was also polite and finished his work in 15 minutes and charged fair.

Update by Deborah Allen
Mar 11, 2011 11:41 am EST

Saved me a 40 miles hike back to office for my keys... I called them and their locksmith reached me in 20 minutes and got a duplicate keys for my apartment. Not only the locksmith was professional, he was also polite and finished his work in 15 minutes and charged fair.

Update by Deborah Allen
Mar 11, 2011 11:40 am EST

Saved me a 40 miles hike back to office for my keys... I called them and their locksmith reached me in 20 minutes and got a duplicate keys for my apartment. Not only the locksmith was professional, he was also polite and finished his work in 15 minutes and charged fair.

Update by Deborah Allen
Mar 11, 2011 11:40 am EST

Saved me a 40 miles hike back to office for my keys... I called them and their locksmith reached me in 20 minutes and got a duplicate keys for my apartment. Not only the locksmith was professional, he was also polite and finished his work in 15 minutes and charged fair.

Update by Deborah Allen
Feb 14, 2011 5:33 am EST

I called to have a safe (2500 lbs.) relocated. It was all done promptly by noon from when I called that morning. No damages to either one of my offices. Service Representative, Jay was extremely humble, professional, knowledgeable, and efficient. Provided extensive security advice and recommendations. Will call Run Local Locksmith without hesitation next time I have lock work to be done in my home. I look forward to doing business with Run Local Locksmith again. Thank you

Update by Deborah Allen
Feb 14, 2011 5:32 am EST

I called to have a safe (2500 lbs.) relocated. It was all done promptly by noon from when I called that morning. No damages to either one of my offices. Service Representative, Jay was extremely humble, professional, knowledgeable, and efficient. Provided extensive security advice and recommendations. Will call Run Local Locksmith without hesitation next time I have lock work to be done in my home. I look forward to doing business with Run Local Locksmith again. Thank you

Update by Deborah Allen
Feb 14, 2011 5:31 am EST

I called to have a safe (2500 lbs.) relocated. It was all done promptly by noon from when I called that morning. No damages to either one of my offices. Service Representative, Jay was extremely humble, professional, knowledgeable, and efficient. Provided extensive security advice and recommendations. Will call Run Local Locksmith without hesitation next time I have lock work to be done in my home. I look forward to doing business with Run Local Locksmith again. Thank you

Update by Deborah Allen
Feb 14, 2011 5:29 am EST

I called to have a safe (2500 lbs.) relocated. It was all done promptly by noon from when I called that morning. No damages to either one of my offices. Service Representative, Jay was extremely humble, professional, knowledgeable, and efficient. Provided extensive security advice and recommendations. Will call Run Local Locksmith without hesitation next time I have lock work to be done in my home. I look forward to doing business with Run Local Locksmith again. Thank you

Update by Deborah Allen
Feb 14, 2011 5:29 am EST

I called to have a safe (2500 lbs.) relocated. It was all done promptly by noon from when I called that morning. No damages to either one of my offices. Service Representative, Jay was extremely humble, professional, knowledgeable, and efficient. Provided extensive security advice and recommendations. Will call Run Local Locksmith without hesitation next time I have lock work to be done in my home. I look forward to doing business with Run Local Locksmith again. Thank you

Update by Deborah Allen
Feb 14, 2011 5:29 am EST

I called to have a safe (2500 lbs.) relocated. It was all done promptly by noon from when I called that morning. No damages to either one of my offices. Service Representative, Jay was extremely humble, professional, knowledgeable, and efficient. Provided extensive security advice and recommendations. Will call Run Local Locksmith without hesitation next time I have lock work to be done in my home. I look forward to doing business with Run Local Locksmith again. Thank you

Update by Deborah Allen
Dec 27, 2010 7:05 am EST

I had a very bad experience with another locksmith which left me with no lock on my front door. The locksmith quoted me between $ 300 and $ 400 to replace the lock. This seemed like a lot so I called around and Run Local Locksmith charged me quite nominal for the same service. They also cleaned up the mess after fixing the lock. Everything was done so orderly that I must say he was highly professional.

Update by Deborah Allen
Dec 27, 2010 7:04 am EST

I had a very bad experience with another locksmith which left me with no lock on my front door. The locksmith quoted me between $ 300 and $ 400 to replace the lock. This seemed like a lot so I called around and Run Local Locksmith charged me quite nominal for the same service. They also cleaned up the mess after fixing the lock. Everything was done so orderly that I must say he was highly professional.

Update by Deborah Allen
Dec 27, 2010 7:03 am EST

I had a very bad experience with another locksmith which left me with no lock on my front door. The locksmith quoted me between $ 300 and $ 400 to replace the lock. This seemed like a lot so I called around and Run Local Locksmith charged me quite nominal for the same service. They also cleaned up the mess after fixing the lock. Everything was done so orderly that I must say he was highly professional.

Update by Deborah Allen
Dec 27, 2010 7:01 am EST

I had a very bad experience with another locksmith which left me with no lock on my front door. The locksmith quoted me between $ 300 and $ 400 to replace the lock. This seemed like a lot so I called around and Run Local Locksmith charged me quite nominal for the same service. They also cleaned up the mess after fixing the lock. Everything was done so orderly that I must say he was highly professional.

Update by Deborah Allen
Dec 27, 2010 7:01 am EST

I had a very bad experience with another locksmith which left me with no lock on my front door. The locksmith quoted me between $ 300 and $ 400 to replace the lock. This seemed like a lot so I called around and Run Local Locksmith charged me quite nominal for the same service. They also cleaned up the mess after fixing the lock. Everything was done so orderly that I must say he was highly professional.

Update by Deborah Allen
Dec 27, 2010 6:59 am EST

I had a very bad experience with another locksmith which left me with no lock on my front door. The locksmith quoted me between $ 300 and $ 400 to replace the lock. This seemed like a lot so I called around and Run Local Locksmith charged me quite nominal for the same service. They also cleaned up the mess after fixing the lock. Everything was done so orderly that I must say he was highly professional.

Update by Deborah Allen
Nov 11, 2010 4:35 am EST

I seriously do not have a clue about why everyone is criticizing the services of run Local locksmith . I took services from them just a week back and it was the best services I could ever get. The team was so humble and wonderful in cooperation and the charges levied were exactly explained to us and the same are visible on the website.

Best Services are offered by them presently I have even given there reference to some of my friends living in here are one of them called me saying that the team is too good in delivering services and very efficient and knowledgeable in the area of expertise.

I am really really happy . I hope if you people take there help now probably it would be best . Try them once [protected]

Update by Deborah Allen
Nov 03, 2010 9:57 am EDT

I am totaly agree with the statement of Richard Collins & James Canada. To spread rumors is not good. The team was so humble and wonderful in cooperation. They offer lock installation, lock repair, and installation of all types of locks. They carry locks for all of your security needs. They charge a $15 service fee for every customer visit they make. The total cost of our job will depend on the services rendered as labor plus materials purchased along with the $15 service call. Run Local can help us make a great first impression, starting at the front door and continuing throughout the house, while offering the best security a homeowner can buy. They repair and replace all automobiles, cars, trucks or RV keys. They do emergency opening of doors and trunks. There locksmiths, specializing in, fast lock out services, replace or repair lost and broken keys, they do key cutting services for all makes and models on site. One of there technicians can and will come to you and get you back on the road. Need a transponder chip key or a high security vehicle key duplicated. Rn local locksmiths will provide you with the best service at the best price.

Update by Deborah Allen
Nov 02, 2010 6:53 am EDT

As per my suggesion Run Local Locksmiths are best in there services. I had used there services and highly influenced by there performance. They are best in there work. I know Run Local Locksmith are best in there work, as i had self experienced it. Run Local Locksmith has a awesome services. I took services from them just a month back and it was the best services i could ever get. The team was so humble and wonderful in cooperation and the charges were exactly explained to us and the same are visible on the websites. They offer lock installation, lock repair, and installation of locks with pick-proof cylinders. They carry low, medium, and high security locks for all of your security neRun local locksmith residential services include; House lockouts, Install, repair or replace all locks, Re-key of all types of locks., High security locks installed, Key less entry locks installed, Cabinet locks, gun and file cabinets can be re keyed or changed, Safe combinations changed, Garage door locks can be re keyed or changed, Mailbox locks and keys installed or changed. They have great prices with great customer service and you benefit from there fantastic 15-minute response time, which is the time from which your call is received until the time that your locksmith is dispatched. They offer a 90-day guarantee on all of our work.Again I conclude by saying they are awesome in services offered Excellent Services ! Run Local Locksmith .

Update by Deborah Allen
Nov 02, 2010 6:50 am EDT

As per my suggesion Run Local Locksmiths are best in there services. I had used there services and highly influenced by there performance. They are best in there work. I know Run Local Locksmith are best in there work, as i had self experienced it. Run Local Locksmith has a awesome services. I took services from them just a month back and it was the best services i could ever get. The team was so humble and wonderful in cooperation and the charges were exactly explained to us and the same are visible on the websites. They offer lock installation, lock repair, and installation of locks with pick-proof cylinders. They carry low, medium, and high security locks for all of your security neRun local locksmith residential services include; House lockouts, Install, repair or replace all locks, Re-key of all types of locks., High security locks installed, Key less entry locks installed, Cabinet locks, gun and file cabinets can be re keyed or changed, Safe combinations changed, Garage door locks can be re keyed or changed, Mailbox locks and keys installed or changed. They have great prices with great customer service and you benefit from there fantastic 15-minute response time, which is the time from which your call is received until the time that your locksmith is dispatched. They offer a 90-day guarantee on all of our work.Again I conclude by saying they are awesome in services offered Excellent Services ! Run Local Locksmith .

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The complaint has been investigated and resolved to the customer’s satisfaction.

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Shirley Hall
Shirley Hall
, NO
Dec 27, 2010 5:50 am EST

I took services from them just a week back and it was the best services I could ever get. The team was so humble and wonderful in cooperation and the charges levied were exactly explained to us and the same are visible on the website. Best Services are offered by them presently I have even given there reference to some of my friends living in here are one of them called me saying that the team is too good in delivering services and very efficient and knowledgeable in the area of expertise. I am really really happy . I hope if you people take there help now probably it would be best . Try them once [protected]

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James Canada
Toronto, CA
Dec 16, 2010 11:00 am EST

As I always say that Run local locksmith are genuine and do not bother about what others say. This is an open field, and most of them are competitors. So I m again saying that ignore all those unrelevent comments. They are only competitors. So Run local locksmith technicians are highly trained and driving a fully equipped locksmith vehicle and ready to meet the needs of any job at our home. Whether we have lockout situation, need to change locks or re-key our locks. Once we call Run local locksmith, there professional locksmith will arrive our home with the fastest response time, and he will explain the newest types of locks to us and make recommendations based on our unique needs-customer satisfaction guarantee! Call them today for all your residential locksmith needs. I hope if you people take there help now probably it would be best.

Pam Singh
Pam Singh
California City, US
Dec 16, 2010 11:09 am EST

As per my suggesion Run Local Locksmiths are best in there services. I had used there services and highly influenced by there performance. They are best in there work. I know Run Local Locksmith are best in there work, as i had self experienced it. Run Local Locksmith has a awesome services. I took services from them just a month back and it was the best services i could ever get. The team was so humble and wonderful in cooperation and the charges were exactly explained to us and the same are visible on the websites. They offer lock installation, lock repair, and installation of locks with pick-proof cylinders. They carry low, medium, and high security locks for all of your security neRun local locksmith residential services include; House lockouts, Install, repair or replace all locks, Re-key of all types of locks., High security locks installed, Key less entry locks installed, Cabinet locks, gun and file cabinets can be re keyed or changed, Safe combinations changed, Garage door locks can be re keyed or changed, Mailbox locks and keys installed or changed. They have great prices with great customer service and you benefit from there fantastic 15-minute response time, which is the time from which your call is received until the time that your locksmith is dispatched. They offer a 90-day guarantee on all of our work.Again I conclude by saying they are awesome in services offered Excellent Services ! Run Local Locksmith .

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Suellen S.
Takoma Park, US
Apr 02, 2011 3:06 pm EDT

Essentially these shade-sters post mobile ads falsely claiming 15-min, $15 auto lockout service, taking advantage of people in a desperate situation.
As far as I can gather they are really just nationwide dispatchers. They'll forward your request within 15 min and for $15. But the speed and cost of the service is dictated by local locksmiths getting your request.
Yesterday I was locked out from my car and called your service for assistance, after clicking a Google Adsense ad stating you had 15 min, $15 lockout service.
The operator took my information and indicated someone would be out in 15-20 minutes. She also said I could pay with cash, debit, or any credit card but AmEx.
About 15 minutes later a locksmith called asking about my location. He said he's be there in 20-25 min, but turned up an hour later in a unmarked car.
He indicated that based on the "time of day" and type of car I could pay $140 cash or $160 via credit card. When I pointed out that the web site said $15 service, he replied that the $15 was only for the service call.
Also, when listing payment options, the operator never indicated that various payment options might results in a higher charge.
I paid the guy his $160 because I'd already flushed an hour of my day waiting on this "guaranteed" 15 minute service, but I'd like to prevent others from being similarly mislead and I dunno maybe even get then to clean up their business practices.

John. A. Simmer
John. A. Simmer
Tampa, US
Dec 27, 2010 6:12 am EST
Verified customer This comment was posted by a verified customer. Learn more

I called up Run Local Locksmith when I was locked out of my house at around 2 am. I did not have any spare key also. The lady on the phone was extremely polite and sent a guy within 20 min at my place. He was wearing an elegant uniform and was well equipped. He had a very pleasant and humble nature. He unlocked the door in just 5 minutes! I could not believe my eyes! Moreover, he offered me a spare key. I couldn’t have expected more. I highly recommend Run Local Locksmith.

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User_082285
Columbus, US
Mar 05, 2010 1:07 pm EST

Do not use Run Local! They run a terrible business and clearly have no business ethics. I set up an appointment a week in advance that was never actually put through. I was told what information I needed to fax in but never a deadline before the appointment date by which to send it. Due to our location, we had to find someone we knew in Forida to be at the location for the locksmith as we are in Ohio. We had friends drive an hour to the prooperty only to find no one there! When I called the reps at Run Local they explained that the fax I sent wasn't recieved in time even though my fax report said it had gone through, apparently theirs is a little slow. So they never put the call in! And they never called me to tell me the appointment was not set up or that they didn't receive my information! I kindly asked the service be removed and they strongly denied. What should have been a simple set up turned into a huge mess due to the ineptness of the Run Local staff and their porr practices. My advice? USE ANYONE ELSE!

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Screwedcustomer
Nevada, US
May 04, 2011 4:43 am EDT

I was quoted $15 for the technician to arrive. He then informed me the charge was $125. Fine since he did get the keys out of the trunk for my daughter, so I thought. He was drunk and instructed my son in law how to open/pop the trunk. When contacting the call center in reference I am still getting the run around to place a complaint mainly about the drunk technician. And I want a refund for the full amount minus the $15 service charge. The reps are Rude and only one person can help me but he refuses to return my call. If I don't receive assistance with in 2 days I will be contacting the media. AND NO I AM NOT A COMPETITOR JUST A VERY DISSATISFIED CUSTOMER THAT WAS SCREWED!

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mrc_in_wi
Sturtevant, US
Apr 16, 2010 4:47 pm EDT

I just installed a storm door at our condo. The locking mechanism required that two 7/16 inch and two 3/4 inch holes be drilled on the door to install locking assembly. Since this was a $350 dollar door and I did not have the step drill bit ($40 new) to properly do this job I decided to call a locksmith. This was Sunday April 11, 2017. They wanted to come right away but I scheduled the install for Tuesday April 13, 2017.
In their advertising, which I found on the internet, they claimed to come out for a $29 service call. I well understood in advance that this fee was to just come out. I talked to the phone person and explained what I needed done. I was specific about needeing a storm door lock installed and the size holes that needed to be drilled.
Tuesday April 13th comes, and their locksmith calls to get directions. I asked immediatley why his area code is (612)? He says he's from Minnesota. We hang up and after a second call to get directions he arrives. Being in a condo our place is hard to find.
I begin to explain what I needed done and realized that he did not speak english well. I showed him how the drilling template is taped to the door to drill holes and he doesn't seem to understand me. He then takes the locking mechanism and tries to insert it in the door and cannot figure out how it goes. I show him. At this point I am thinking to myself this guy is not a locksmith. So I decide that I will help him do the job after all the only thing I really need is the holes drilled.
I then begin to explain the size holes I need drilled. He produces a 1 inch hole saw(for wood dooors) with no guiding drill bit and a half inch drill bit. This would make both holes oversized and not good for long term use of door. The handle after time would wobble. I explain that I called them to drill these specific sized holes for the lock.
He asks to go make a phone call and returns too tell me that is the best he can do.
At this point I tell him I do not want or need his services. It is very obvious to me he is not a licensed locksmith or equiped to do any type of quality work.
He then asks for the $29. I felt I did not have to pay this fee. So I tell him I am going to call the office. I call them immediately and the locksmith(?) waits. After a 20 minute conversation with the phone person and then her supervisor I am informed that if I don't pay the locksmith(?) the $29 fee, they will file a police report for theft of services. I explain to the supervisor that I was very specific about the job I needed done and even she asked why the locksmith(?) just couldn't go to the hardware store to buy the drill bit. I had no answer for her. I then very begrudgingly paid the $29 fee and got a reciept. As the locksmith(?) writes the reciept he claims that no locksmith will be able to do what I want, it is impossible.
After an internet search for complaints I began to relize I got off very cheap. There are multiple complaints for overcharges, deciet, and intimidating business practices. I want to file this with BBB so a log or continuos log can be obtained.
I did go to the hardware store and buy the step drill bit to do the job it took 1 hour to install at a cost of $40. Yes I did get off cheap.

Roxy Rosy
Roxy Rosy
Fort Myers, US
Dec 27, 2010 6:15 am EST
Verified customer This comment was posted by a verified customer. Learn more

I shifted to Las Vegas from Seattle. I wanted to re-key all the doors of my house in order to ensure total security. I searched for local locksmiths on Google and discovered Run Local Locksmith. I took their contact detail and called them up. The gentleman on the phone was very polite and fixed up the time of arrival. To my surprise the technician reached here 5 minutes earlier than stated, which is something rare to experience these days. He was impeccably efficient in his job. He suggested me some smart and reasonable door lock systems. One of which I got installed on my front door. He completed installation of lock and keys within just 30 min! Thereafter he also cleaned up the place without me asking him to do so. He was a courteous, polite and humble gentleman. Moreover he did not charge me a penny extra. I must say they are blessing to the society. I strongly recommend Run Local Locksmith for their excellent customer service. Good Luck Guys! You ROCK!

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Fed Up in Chicago
Chicago, US
Feb 16, 2010 1:28 pm EST

Run Local Locksmith gave me the WORST customer service experience in my life. They do NOT keep their word and they charge MUCH MUCH MORE than the low fee they deceptively advertise. Workers are rude, insulting to the point of being abusive.

After replacing my front door lock and handle, and paying $271 the technician said he could not rekey the lock that night because he was too busy, but that he would come back free of charge. After countless calls and FOUR NO SHOWS after an appointment was made, they still have not rekeyed the lock and they INSIST I pay for the rekeying even thought their website says rekeying is free with service.

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6:22 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Run Local Locksmith Run Local Locksmith were extremely justified in their work.

I was so pissed off at myself for getting locked out the second time! Last time, I called some bizarre contracting service and dealt with a dishonest weirdo (whom I wasn't very comfortable with knowing where I live). I didn't want to go through the similar experience so searched on the internet and found that Run Local locksmith is worth taking a chance as they have collect a huge amount of positive reviews. Now, I can safely say that they were extremely justified in their work. Far efficient, quick, affordable and reliable. I would never ever give second thought before ringing them up whenever I would need them.

Read full review of Run Local Locksmith and 114 comments
Update by Lawyer smith
Apr 09, 2011 12:19 pm EDT

What is all that crap that I am reading about the Run Local Locksmith Company? I had the chance to use their services myself on one occasion and provided their reference to two of my contacts. There were absolutely no issues with us at all. What is being reported in this forum in unbelievable and I am of the firm opinion that it is the doing of some mischief monger who is making use of the internet medium for malicious campaigning. There was no threatening body language or over charging or misleading us on any front. Rather, we found them to be quite efficient and focused in their work. And, if they do charge a bit extra, with prior information of the same, I do not think that they need to be labeled wrong in the public at all.

Update by Lawyer smith
Apr 06, 2011 1:04 pm EDT

Let me be honest. When I called the locksmith from the Run Local Locksmith company, he was indeed there in the next 15 minutes. The person did take some time to rekey the door but I think it was due to his measured and careful approach. And, he was carrying his locksmith license as the proof his authenticity.

Update by Lawyer smith
Mar 28, 2011 1:16 pm EDT

I hardly take out time to write reviews for any company but the degree of sincerity exhibited by Run Local Locksmith drew me to my computer table to bring forth to everyone that there exists a locksmith company which cares for its customers. Remarkably cheap price, 100% customer satisfaction and punctual are few words to describe them. I am determined that whenever I am need of a locksmith in future I'll only ring up Run Local Locksmith because they understand their customer like no other.

Update by Lawyer smith
Mar 11, 2011 11:35 am EST

I am the Libertarian candidate for Governor and I was campaigning in Texas. I had to fly back to Las Vegas on short notice for a gubernatorial debate and left my house key at my hotel in Texas. I called up a local locksmith but they were taking very long and could not do the job. Fortunately, Kevin from Run Local Locksmith saved the day. He was able to pick the lock at my home so that I could get ready for the debate. We made it to the debate on time and all ended well.

Update by Lawyer smith
Feb 14, 2011 5:46 am EST

I called all over trying to not spend hundreds of dollars to get a new key for my 2000 Lexus. I finally ordered a blank on ebay, moved my remote into the blank and started calling to get the key cut. 6 places couldn't do it, one would for $130. The dealer quoted $199+$65+I can't remember what else. Run Local Locksmith said sure we can do it and quoted a VERY reasonable price. Sure enough, Shane cam over where I stood in his mobile service van and cut a great key at the quoted price in a while, I couldn't be happier!

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rombyjacksman
Florida, US
Aug 25, 2011 1:08 pm EDT

Best Sacramento locksmith Services

We called Locksmith Sacramento at 6:00 in the evening of a rainy Saturday after I found the door-lock of my entrance jammed. I got a quick response within 10 minutes and they came within half an hour. The price was exactly what the operator had quoted. I was extremely satisfied by their professional attitude.

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renusdesuja
Van Dyk, US
Jul 04, 2011 11:19 am EDT

Run Local Locksmith helps to save my life

I never had such a fearsome day in my life like the one which I witnessed in the shopping mall. I got struck up in the elevator along with some ten other people for about one hour. The door of the lift got jammed. The attendant locksmith of the lift was on leave that day. Therefore the local locksmiths were called to perform the operations. Some initial calls were not responded to. But, Run Local Locksmith took the call quickly and sent off the person who reached us well in time. Had it not been for his efficient and focussed work, we would have suffocated inside the elevator.

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michaljoe
, IN
Jun 24, 2011 11:07 am EDT

Thanks for your efficient and kind services Run Local Locksmith

My house door got jammed and I had no other door keys to open from. I had no other alternative than just waiting outside for some help. But, then my neighbors gave me the number of Run Local Locksmith services, and, I got relieved when they got my door house opened. Thanks for your efficient and kind services.

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Deborah Allen
, NC
May 31, 2011 1:55 pm EDT

I being an architect went to the construction site of the building I designed to check if all the work was going on properly. I was just taking a round with the team of engineers working there, when suddenly my foot got stuck in the raw material and I had a fall. In this process the keys to my car slipped out of my pocket and fell two storey’s down into the cement dispenser. I went down to see if I could retrieve the keys but I was unsuccessful. One of my colleagues then called Run Local Locksmith. They came to my rescue in 15 minutes and unlocked the door for me. I am really pleased with the support I got from Run Local Locksmith.

Shirley Hall
Shirley Hall
, NO
May 31, 2011 1:26 pm EDT

Yesterday when I came back to my house from office, I realized that I had left the keys to my house in the office drawer. It was very late in the night so I could not get any bus to go back to my office. So I called Run Local Locksmith. They reached my house within a short span of time and unlocked the door for me. I am extremely happy with the response I got from Run Local Locksmith, even so late in the night.

Pam Singh
Pam Singh
California City, US
May 31, 2011 1:18 pm EDT

Last evening my wife had to leave for a business trip, so I had gone to drop her at the airport. When I reached back to my house, I realized that my wife had kept the keys to the house in her handbag. I tried a lot of ways to open the door myself but was unsuccessful. So I started to scan my phone and I found the number to Run Local Locksmith. They came to my place in just 20 minutes and unlocked the door in another 15 minutes. I would like to thank Run Local Locksmith deep from my heart for their help.

Emma Watson
Emma Watson
, SE
May 31, 2011 1:16 pm EDT

Yesterday I had gone to the gym with my friend. I kept the keys to my house, my wallet and my watch in the bag and put the bag inside the locker. When I came back after an hour, I was shocked to see that my bag was missing. I was really tensed about the lost things. On our way back my friend called Run Local Locksmith. When we reached back to my house, we saw them waiting for us. They unlocked the door for me. I am really happy with the service I got from Run Local Locksmith.

Margaret Betty
Margaret Betty
, GE
May 31, 2011 1:02 pm EDT

This morning, I was getting really late for office. I had to sprint to catch the bus. When I reached office I realized that the keys to locker were missing. They must have slipped out of my pocket while I was sprinting. At that moment I called Run Local Locksmith. They came to my office in just 15 minutes and unlocked the locker for me. I could then retrieve the file from the locker for an important meeting. I would like to thank Run Local Locksmith. Without their help the meeting would not have happened.

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John Christry
, IN
May 25, 2011 8:33 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This locksmith company busted my long held belief that locksmiths are opportunists and the meanest of all. The locksmith came with all his tools and lock picks for attending to the lock of my safe made of stainless steel. Arrival was timely, in about 25 minutes of making the call. He was polite, courteous, told me clearly that it was only about 20-30 minute work and also told the charges along with it. He did not make a tall order of the work to extract more money from me…very reasonable in charging for services.

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Deborah Allen
, NC
May 20, 2011 10:50 am EDT

Last night, I was coming back from office in the metro. The trains were really over crowded. When I got down at the station I checked my pockets. I was shocked to see that I had been pick pocketed. My wallet and the keys to my car were stolen. I went down to the parking lot and tried to unlock the car. However, my efforts were unsuccessful . So I called Run Local Locksmith. Their executive reached the parking lot within a short span of time and unlocked the car for me. I am extremely happy with the response I got from Run Local Locksmith.

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Run Local Locksmith In future I'll only ring up Run Local Locksmith

I hardly take out time to write reviews for any company but the degree of sincerity exhibited by Run Local Locksmith drew me to my computer table to bring forth to everyone that there exists a locksmith company which cares for its customers. Remarkably cheap price, 100% customer satisfaction and punctual are few words to describe them. I am determined that whenever I am need of a locksmith in future I’ll only ring up Run Local Locksmith because they understand their customer like no other.

Read full review of Run Local Locksmith and 86 comments
Update by Aaron Rodgerss
May 20, 2011 10:30 am EDT

I am the warden of Melrose High School. Last afternoon, I had gone to the market to shop for some stuff for school children. I was wearing a jacket and had keys to the entrance door in the right pocket of my jacket. Due to heavy traffic on the road, I was not able to return back to the hostel on time. When I reached the hostel gate, all the children were waiting for me to unlock the door. To my surprise, I realized that I had just given the jacket to the dry cleaner, which had the keys. Wasting no time, I called up Run Local Locksmith, and they were at my doorstep in just 20 minutes. I was overwhelmed with their immediate services, due to which the door was unlocked in just no time. I thank you for saving my job.

Update by Aaron Rodgerss
May 13, 2011 10:45 am EDT

This morning, I returned from a business trip. I was coming out of the airport and was shocked to see that the airport authorities had misplaced my baggage. The keys to my house were in the bag that had been lost. Then somebody at the airport suggested me to call Run Local Locksmith. When I reached back to my house, I saw them waiting for me. They unlocked the door in just 10 minutes. I would like to thank Run Local Locksmith for their service.

Update by Aaron Rodgerss
May 07, 2011 8:33 am EDT

Yesterday, I went to see a soccer game with my family. Everyone was enjoying the game hooting for the home team. While jumping along with the crowd celebrating the final goal, I dropped the keys to my car in the stands. I realized this when I reached the parking lot. My wife was getting impatient and was going through the phone directory on her cell phone, when she found the number to Run Local Locksmith. She called them and they were there to our rescue in just a few minutes. They unlocked the door to our car, so we could head back to our home. I would like to thank Run Local Locksmith from the bottom of my heart for their help.

Update by Aaron Rodgerss
Apr 29, 2011 9:46 am EDT

Last night I went to see a movie with my family. During the movie, somebody accidentally switched on the fire alarm. Everyone tried to get out of the theatre and I by mistake dropped the keys to my car in the theatre itself. My wife decided to call Run Local Locksmith, and they were there in the theatre in a flash. They unlocked the car in no time and we were off to our home. I am really happy with the service I got from Run Local Locksmith.

Update by Aaron Rodgerss
Apr 15, 2011 8:23 am EDT

I called Run Local Locksmith when the keys of my cupboard, which had an important file, were lost. I was in a hurry for a meeting and wanted to get the lock opened as soon as possible. The customer care executive of Run Local Locksmith assured me that a locksmith will reach my place within next 15 minutes. As promised, the locksmith was at my door in time. I told him that I have some valuables kept in the cupboard and don't want them to be harmed. After examining the lock, he assured me that there will be no damage done to any of my things. Within 20 minutes, he was able to open the cupboard and asked me to inspect all the belongings. My experience with Run Local Locksmith was great and I was really appeased by their service.

Update by Aaron Rodgerss
Mar 11, 2011 6:49 am EST

I just bought a house and needed to get the place rekeyed so I called around to get estimates. Run Local Locksmith had the best prices among the places that sounded professional. While there were some scheduling issues, the company more than made up for the inconvenience and went out of their way to help me.

Update by Aaron Rodgerss
Feb 14, 2011 6:49 am EST

I am very happy with the service provided by Run Local Locksmith. Within 15 minutes of submitting online, I had a phone call and service was done later that same day. Matt was very professional as well as friendly, he clearly explained things as he was doing the work and even went above and beyond for this retired senior citizen. His control over his work is tremendously beautiful. We even shared comments about modern day economy, etc. Thanks again.

Update by Aaron Rodgerss
Jan 28, 2011 8:20 am EST

I have heard that they are good in services and there technicians are very well experienced. If money is not much concern and you are looking for great services, professional services they are apt to serve you then. When I took the services from them 3 years back they were wonderful and now they are awesome in delivering the best of the services of the world. The technicians are very well groomed and very well trained for the services being offered.

Update by Aaron Rodgerss
Dec 30, 2010 11:12 am EST

Mr. Turner from Run Local Locksmith came to my house and installed 3 deadbolts and knob sets at my residence and was very courteous and patient with me explaining all that he was doing as he was performing the work. He did exceptional work at an affordable price. I did find out the he is licensed by the State of Alabama.

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Deborah Allen
, NC
May 20, 2011 10:50 am EDT

Last night, I was coming back from office in the metro. The trains were really over crowded. When I got down at the station I checked my pockets. I was shocked to see that I had been pick pocketed. My wallet and the keys to my car were stolen. I went down to the parking lot and tried to unlock the car. However, my efforts were unsuccessful . So I called Run Local Locksmith. Their executive reached the parking lot within a short span of time and unlocked the car for me. I am extremely happy with the response I got from Run Local Locksmith.

John. A. Simmer
John. A. Simmer
Tampa, US
May 20, 2011 10:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Yesterday, my friend and I went out for shopping. I kept the keys to my house in my pocket. When I reached back to my house, I realized that the pocket was torn and the keys fell somewhere. My friend called Run Local Locksmith at that moment. They were at my place in a matter of 15 minutes and unlocked the door for us. I would like to thank Run Local Locksmith for their support.

Roxy Rosy
Roxy Rosy
Fort Myers, US
May 20, 2011 10:37 am EDT
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Last evening, I had gone to the super market. On my way back home I saw an old beggar sitting on the road side shivering in the cold weather. So I took off my jacket and gave it to the beggar. When I reached home, I realized that the keys to my house were in the jacket itself. So I called Run Local Locksmith. They were at my place within 20 minutes and opened the door for me in another 10 minutes.
Thank You Run Local Locksmith!

Johanna Taylor
Johanna Taylor
Salt Lake City, US
May 20, 2011 10:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Last evening, when I returned back home from office, I saw my roommate was standing at the door. The door was locked and she had the keys in her hand. She had been trying to open the lock from past half an hour. The lock of the door has been stuck and the key was not moving. At that very moment, I thought of calling Run Local Locksmith. Within next 15 minutes, the door was unlocked for us. I would like to thank them from my heart for their help at such a short notice.

Shirley Hall
Shirley Hall
, NO
May 13, 2011 11:15 am EDT

Today, in the office, we had a security drill to understand all the procedures to be followed at the time of emergency. I was enthusiastic about the drill and was actively running around in the office, helping others. In this process, I, somehow misplaced the keys to my car. When I reached the parking lot in the evening, I was thinking of a solution on how to open the door. I would like to thank Run Local Locksmith from the bottom of my heart for their support.

John. A. Simmer
John. A. Simmer
Tampa, US
May 13, 2011 11:05 am EDT
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Last evening, I had gone to my friends place to do my project work. My friend had to attend a party that night, so we finished the work, and I left for my house. On my way back home I realized that I had left the keys of my house at my friends' place. I was scanning my cell phone directory, when I came across Run Local Locksmith’s number. I called them and they were at my place within a short span of time. They unlocked the door for me.
Thank You Run Local Locksmith!...

Roxy Rosy
Roxy Rosy
Fort Myers, US
May 13, 2011 10:53 am EDT
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Yesterday, I was operating my locker. After I had taken out all the files that were required, I closed the locker. I then realized that the keys to the locker had also been locked inside the locker. I was getting a bit impatient, when my colleague called Run Local Locksmith. They came to my rescue in just 20 minutes and unlocked the locker for me in another 15 minutes. I am thankful to Run Local Locksmith for their support.

Johanna Taylor
Johanna Taylor
Salt Lake City, US
May 13, 2011 10:36 am EDT
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Last week, I had gone to the beach and was sitting near the sea shore. I kept my hand bag by my side. Suddenly, there was a high tide. I got up in a rush, but was not fast enough. My bag went into the sea along with the waves. I was so tensed on how to go back to my place as the keys to my car were in the bag itself. So I called Run Local Locksmith. They came to the beach in just 15 minutes and unlocked the car for me. I am really happy with the service I received from Run Local Locksmith.

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Deborah Allen
, NC
May 07, 2011 9:39 am EDT

Yesterday, I had a meeting in the office. So I was getting ready in the morning and in a rush I picked up the wrong jacket from my closet. When I reached the office I realized that the file for the meeting was in the safe and the keys to the safe were in the other jacket. I didn't have enough time to go back to my place to get the keys, so I called Run Local Locksmith. They came to my office in just 15 minutes and unlocked the safe in another 10 minutes. Without their help the meeting would not have been possible on the same day. Thank you Run Local Locksmith!

John. A. Simmer
John. A. Simmer
Tampa, US
May 07, 2011 9:31 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Last evening, I had gone to the shopping mall to buy some clothes. I got into a showroom and was trying out jeans in the trial room when my friend suggested me to pick up a matching shirt as well. So I left my jeans in the trial room and went to look for a shirt. When I returned back to the trial room I could not find my jeans. With the jeans the keys to my car and my home also went missing. My friend then called Run Local Locksmith. They reached the mall parking instantly and unlocked the door for me. They also helped me in unlocking the door to my house. I would like to thank them for such a wonderful service they provided.

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Run Local Locksmith Run local locksmith technicians are highly trained

Run local locksmith technicians are highly trained and driving a fully equipped locksmith vehicle and ready to meet the needs of any job at our home. Whether we have lockout situation, need to change locks or re-key our locks. Once we call Run local locksmith, there professional locksmith will arrive our home with the fastest response time, and he will explain the newest types of locks to us and make recommendations based on our unique needs-customer satisfaction guarantee! At Run local locksmith they offer high-security products for our home using the most advanced technology at affordable prices. Run Local can help us make a great first impression, starting at the front door and continuing throughout the house, while offering the best security a homeowner can buy. Call them today for all your residential locksmith needs. I hope if you people take there help now probably it would be best.

Read full review of Run Local Locksmith and 103 comments
Update by Denial Lawyer
Apr 09, 2011 12:09 pm EDT

I was at my friend’s place, some 50 km away from my home, when it began to snow heavily. Since I was so busy in the party, I forgot that my car is parked outside. When I reached the car to drive back home, I found that the ignition and the transponder keys of the switch of my car was not working. I found the numbers of the Run Local Locksmith from my mobile and asked them to send a specialist for the same. I wondered whether any one would be coming in the bad weather condition or not. To my pleasant surprise, he did turn up in the next 30 minutes and changed the keys for me. Though I still couldn’t go back home because of the snow, I appreciate the commitment of the locksmiths of the company.

Update by Denial Lawyer
Mar 29, 2011 12:42 pm EDT

I am amazed to find so many things being said about the Run Local Locksmith Company. When I faced a lockout situation at home, I called the company and they sent off a licensed locksmith. This person was not an expert in electronic locking systems and therefore, requested me to call the company again and call for an expert by specifying the make of the lock. I called the company again and told them my precise requirements. The company sent in a specialist. Considering that the person could have tried the same but in the process could have damaged the wall or door, I felt good at the professionalism and humane nature of the locksmith.

Update by Denial Lawyer
Feb 14, 2011 6:13 am EST

I purchased a home with a floor safe. Fortunately I called Run Local Locksmith and spoke to Sean who ordered a hydraulic lift for the door and sent Alex to the house for a combination change. Alex was very thorough and also fixed some previous damage to the locking bolt. I thought the work was well done and Alex completely cleaned the lock and dial mechanism. I would only use Run Local Locksmith for future locksmith repairs.

Update by Denial Lawyer
Jan 05, 2011 12:25 pm EST

I called Run Local Locksmith at 3am after my girlfriend locked the keys in the car. A live person answered the phone and was at my vehicle 20 minutes later. I thought we would be waking my parents up and dealing with the car in the morning. Instead, we were on the road within 30 minutes of calling them. Hats off to them for their generous service.

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Deborah Allen
, NC
May 20, 2011 10:49 am EDT

Last night, I was coming back from office in the metro. The trains were really over crowded. When I got down at the station I checked my pockets. I was shocked to see that I had been pick pocketed. My wallet and the keys to my car were stolen. I went down to the parking lot and tried to unlock the car. However, my efforts were unsuccessful . So I called Run Local Locksmith. Their executive reached the parking lot within a short span of time and unlocked the car for me. I am extremely happy with the response I got from Run Local Locksmith.

John. A. Simmer
John. A. Simmer
Tampa, US
May 20, 2011 10:43 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Yesterday, my friend and I went out for shopping. I kept the keys to my house in my pocket. When I reached back to my house, I realized that the pocket was torn and the keys fell somewhere. My friend called Run Local Locksmith at that moment. They were at my place in a matter of 15 minutes and unlocked the door for us. I would like to thank Run Local Locksmith for their support.

Roxy Rosy
Roxy Rosy
Fort Myers, US
May 20, 2011 10:36 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Last evening, I had gone to the super market. On my way back home I saw an old beggar sitting on the road side shivering in the cold weather. So I took off my jacket and gave it to the beggar. When I reached home, I realized that the keys to my house were in the jacket itself. So I called Run Local Locksmith. They were at my place within 20 minutes and opened the door for me in another 10 minutes.
Thank You Run Local Locksmith!

Aaron Rodgerss
Aaron Rodgerss
Sebring, US
May 20, 2011 10:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am the warden of Melrose High School. Last afternoon, I had gone to the market to shop for some stuff for school children. I was wearing a jacket and had keys to the entrance door in the right pocket of my jacket. Due to heavy traffic on the road, I was not able to return back to the hostel on time. When I reached the hostel gate, all the children were waiting for me to unlock the door. To my surprise, I realized that I had just given the jacket to the dry cleaner, which had the keys. Wasting no time, I called up Run Local Locksmith, and they were at my doorstep in just 20 minutes. I was overwhelmed with their immediate services, due to which the door was unlocked in just no time. I thank you for saving my job.

Johanna Taylor
Johanna Taylor
Salt Lake City, US
May 20, 2011 10:21 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Last evening, when I returned back home from office, I saw my roommate was standing at the door. The door was locked and she had the keys in her hand. She had been trying to open the lock from past half an hour. The lock of the door has been stuck and the key was not moving. At that very moment, I thought of calling Run Local Locksmith. Within next 15 minutes, the door was unlocked for us. I would like to thank them from my heart for their help at such a short notice.

Shirley Hall
Shirley Hall
, NO
May 13, 2011 11:13 am EDT

Today, in the office, we had a security drill to understand all the procedures to be followed at the time of emergency. I was enthusiastic about the drill and was actively running around in the office, helping others. In this process, I, somehow misplaced the keys to my car. When I reached the parking lot in the evening, I was thinking of a solution on how to open the door. I would like to thank Run Local Locksmith from the bottom of my heart for their support.

John. A. Simmer
John. A. Simmer
Tampa, US
May 13, 2011 11:03 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Last evening, I had gone to my friends place to do my project work. My friend had to attend a party that night, so we finished the work, and I left for my house. On my way back home I realized that I had left the keys of my house at my friends' place. I was scanning my cell phone directory, when I came across Run Local Locksmith’s number. I called them and they were at my place within a short span of time. They unlocked the door for me.
Thank You Run Local Locksmith!...

Roxy Rosy
Roxy Rosy
Fort Myers, US
May 13, 2011 10:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Yesterday, I was operating my locker. After I had taken out all the files that were required, I closed the locker. I then realized that the keys to the locker had also been locked inside the locker. I was getting a bit impatient, when my colleague called Run Local Locksmith. They came to my rescue in just 20 minutes and unlocked the locker for me in another 15 minutes. I am thankful to Run Local Locksmith for their support.

Aaron Rodgerss
Aaron Rodgerss
Sebring, US
May 13, 2011 10:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This morning, I returned from a business trip. I was coming out of the airport and was shocked to see that the airport authorities had misplaced my baggage. The keys to my house were in the bag that had been lost. Then somebody at the airport suggested me to call Run Local Locksmith. When I reached back to my house, I saw them waiting for me. They unlocked the door in just 10 minutes. I would like to thank Run Local Locksmith for their service.

Johanna Taylor
Johanna Taylor
Salt Lake City, US
May 13, 2011 10:34 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Last week, I had gone to the beach and was sitting near the sea shore. I kept my hand bag by my side. Suddenly, there was a high tide. I got up in a rush, but was not fast enough. My bag went into the sea along with the waves. I was so tensed on how to go back to my place as the keys to my car were in the bag itself. So I called Run Local Locksmith. They came to the beach in just 15 minutes and unlocked the car for me. I am really happy with the service I received from Run Local Locksmith.

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Run Local Locksmith Expert Locksmith - Automobile

The keys of my BMW got locked inside it accidentally. I used the internet to find who can open its door without any damage. The first few calls to the service providers were either transferred to the automated voice recorders or were not responded at all, which I found quite strange. Run Local Locksmith not only took the call at 2 in night but also sent the expert automobile locksmith within next 25 minutes.

Read full review of Run Local Locksmith and 16 comments
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ramesmichal
Center Line, US
Nov 18, 2011 11:25 am EST

Phoneix locksmith successfully installs the ultra-modern security system

I was planning to open a Jewelry showroom and was planning the use of ultra-modern security system to ensure that safety of material and people could be maintained. While selecting the system was not difficult, find the right Phoenix locksmith company who could install this was not easy. After giving the chance to a few companies, it was the Run Local Locksmith who could do it without any hitch. I must say it was sheer experience and ingrained training at display.

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rombyjacksman
Florida, US
Aug 29, 2011 11:43 am EDT

Best Sacramento locksmith Services

We called Locksmith Sacramento at 6:00 in the evening of a rainy Saturday after I found the door-lock of my entrance jammed. I got a quick response within 10 minutes and they came within half an hour. The price was exactly what the operator had quoted. I was extremely satisfied by their professional attitude.

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Lee
, US
Jun 05, 2011 7:25 pm EDT
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Home > Business News from The Birmingham News
Yelp reviews of Alabama locksmiths don't add up
Published: Thursday, June 02, 2011, 5:50 AM
By Stan Diel -- The Birmingham News The Birmingham News
Locksmiths can definitely help with your lock-and-key woes, but beware of online reviews. (The Birmingham News file)
BIRMINGHAM, Alabama -- There may be no better place on Earth than Alabama to get locked out of your car, if glowing reviews of area locksmiths posted on a consumer review website recently are to be believed.
A total of at least 84 positive reviews of Alabama locksmiths have been posted on Yelp.com in the past week. The Alabama reviews were posted in large, almost simultaneous batches. They seem to follow the same scripts and include the same misspellings and some idioms and syntax not rooted in American English. And many of the locksmith companies identified in the reviews don't seem to actually exist.
The Alabama phone numbers listed in the reviews ring through to a Michigan company called Run Local Locksmith. That company, mentioned by name in a handful of the reviews, takes phone calls nationwide and refers callers to local locksmiths.
A man who answered the phone at Run Local Locksmith said he was unaware of any Yelp campaign and said nobody was present who was familiar with the company's advertising or marketing. This flood of suspicious Alabama reviews comes about a week after The New York Times reported on Yelp's ongoing battle with overseas services that will, for a fee, write and post fake reviews. Many fraudulent reviews are posted by people working in India and making $2 to $3 an hour, the Times reported.
Run Local Locksmith has the Better Business Bureau's lowest rating, an "F, " because BBB attempts to reach the company to address complaints about its advertising were not successful.
This item was published in The Insider, a weekly column in The Birmingham News Business section.

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johnchristry
Florida, US
May 30, 2011 7:13 am EDT
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Run local locksmith provides reasonably priced service

This locksmith company busted my long held belief that locksmiths are opportunists and the meanest of all. The locksmith came with all his tools and lock picks for attending to the lock of my safe made of stainless steel. Arrival was timely, in about 25 minutes of making the call. He was polite, courteous, told me clearly that it was only about 20-30 minute work and also told the charges along with it. He did not make a tall order of the work to extract more money from me…very reasonable in charging for services.

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Tom loother
Michigan Center, US
May 02, 2011 1:15 pm EDT
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I had to call a locksmith from Run Local Company for operating on urgently on my safe lock where my travel documents were kept since I had to board a flight the same day. It was good to see that the person arrived in a van and after showing his license, ID card, telling the price, he was quickly on his way to opening the locks. From the small screws, nuts, bolts and screw drivers, to the latest gas cutting equipment, I could see that the person has come well prepared for meeting my requirements. Without doubt, he opened the lock without any damage to the lock whatsoever. It was good to see extreme professionalism at work. Prices were well deserved as well.

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Dominic Van Damme
Calgary, CA
Mar 31, 2011 8:51 am EDT

It is with great pleasure that I write this comment to the general public.
These comments are very disturbing. They seem to be written by the same person/people. And besides who attaches a picture everytime they post. The english is not written like it should be.
I know that these people are not licensed. They are probably connected to Dependable Locksmiths, who were charged with many offences, and shut down.
I find it very unlikely that when no one has heard of them before, all of a sudden they are in every State and even in Canada, that it is a SCAM. I have seen videos on these kind of so-called Locksmiths, they are not from this country, not that it is a problem, but that they don't play by the rules...ie Licensing, training/education, customer service, adhere to a quote, lie about the difficulty of opening and drilling the lock...I could go on.
This is written by a REAL Locksmith

Call your LOCAL Locksmith

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averymiller001
new york, US
Feb 24, 2011 10:41 am EST

Run Local Locksmith show remarkably good service

I had to call for a locksmith when the key of the safe-lock of my iron cabinet was lost. I normally use it for keeping important documents and jewelry. I wanted to get the lock opened without any harm to the locking system or things kept inside. At the same time, I also wanted the locksmith to be reliable for that crucial work since it actually meant showing him the way to the safe where my valuable are kept. My friend referred me to the Run Local Locksmith and I asked for their services. The locksmith arrived in the next 30 minutes, a bit late than what was promised. After examining the lock, he told me the price for rekeying the same. That was quite reasonable. After working for about more than an hour, he was able to open the safe, but he desisted from opening it full. Instead, he moved aside and walked away, allowing me to inspect and check for all the belongings. I really appreciate this move and it showed his professionalism and impeccable personal integrity. Frankly, I paid him more than what he had asked for.

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allierichards18
new york, US
Feb 17, 2011 10:00 am EST

Run Local Locksmith is target of malicious campaigning

What is all that crap that I am reading about the Run Local Locksmith Company? I had the chance to use their services myself on one occasion and provided their reference to two of my contacts. There were absolutely no issues with us at all. What is being reported in this forum in unbelievable and I are of the firm opinion that is the doing of some mischief monger who is making use of the internet medium for the malicious campaigning. There was no threatening body language or over charging or misleading us on any front. Rather, we found them to be quite efficient and focused in their work. And, if they do charge a bit extra, with prior information of the same, I do not think that they need to be labeled wrong in the public at all.

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akirasimpson23
new york, US
Feb 12, 2011 11:26 am EST
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Run Local Locksmith provides services in snowy conditions, warms up hearts

I was at my friend’s place, some 50 km away from my home, when it began to snow heavily and, being busy in the party, I forgot that my car is parked outside. When I came to the car to drive back home, I found that the ignition and the transponder keys of the switch of my car was not working. I found the run-local locksmith from my mobile and asked them to send a specialist for the same. I wondered whether any one would be coming in these weather conditions. To my pleasant surprise, he did turn up ion the next 30 minutes and changed the keys for me. Though I still could not go back home, I appreciate the sense of commitment of the locksmiths of the company.

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jennifermoss38
new york, US
Feb 08, 2011 10:18 am EST
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Run Local Locksmith verifies me before unlocking the door!

I called Run Local Locksmith for unbolting the main door of the house. My husband had taken it with him by mistake on his week long trip. The other set was at his office whose key in turn was inside the house. I was quite amazed to find the locksmith ask me to prove that this is my house before he begins to open the locks. Usually, it is the locksmiths who are expected to show their IDs or licenses only. Thankfully, I had the car papers as well as the driving license which proved the same. After opening the lock and taking he apologized for inconvenience and narrated the reasons for asking the same. It is good to see such professionalism by the company for enhanced security. Other companies shall also emulate the same and the customers shall cooperate as well.

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Run Local Locksmith Misss leading / Rude /

Web sit states Only $15 Locksmith service. Called asked about rekeying, told a service fee of $15 plus if additional fee if the lock need parts. Operator said yes and he will provide a quote before work was to start only if I agreed. Asked price and operator stated $19-$35. So I stated service fee should be no more than $50. She then asked If I still wanted a service tech to come out. Service tech Ali called and stated on his way. He quoted me $80 I said no I wasn't going to have the service done. Ali asked why, so I explained to him what I was told. Ali stated I was pay him $15 for coming out here. I again explained to him what I was told. Ali got up set and proceeded to call his supervisor and tell them. Ali told me he was calling the authorities. The supervisor Ali spoke with called me and I placed her on speaker for all to hear. I again explained what the operator told me. She said he needed to leave, then hung up on me. I asked Ali for the keys and he told me no and said he was calling the authorities and started walking to his car with them. I said go ahead and I want my keys. He walked back toward my truck and tossed them on the ground said go ### yourself you ###. Got into his dark dodge caravan and backup the street where he almost hit another vehicle. I called the company back let them know what had transpired. All he could tell me was he'll pass it on to the supervisor on Monday. The verbal language used in front of my children. Come in a vehicle that was not company advertised. Had no form of Identification and was wearing sweat pants and a tee shirt.

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TwinkleTwinkle
TwinkleTwinkle
Liverpool, GB
Jun 05, 2011 7:26 pm EDT
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I was rather suspicious of the batch of posts on here supporting this firm and upon further investigation checking the profiles all of their comments have been about this company, they must think people are really stupid.

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Lee
, US
Jun 05, 2011 7:20 pm EDT
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Home > Business News from The Birmingham News
Yelp reviews of Alabama locksmiths don't add up
Published: Thursday, June 02, 2011, 5:50 AM
By Stan Diel -- The Birmingham News The Birmingham News
Locksmiths can definitely help with your lock-and-key woes, but beware of online reviews. (The Birmingham News file)
BIRMINGHAM, Alabama -- There may be no better place on Earth than Alabama to get locked out of your car, if glowing reviews of area locksmiths posted on a consumer review website recently are to be believed.
A total of at least 84 positive reviews of Alabama locksmiths have been posted on Yelp.com in the past week. The Alabama reviews were posted in large, almost simultaneous batches. They seem to follow the same scripts and include the same misspellings and some idioms and syntax not rooted in American English. And many of the locksmith companies identified in the reviews don't seem to actually exist.
The Alabama phone numbers listed in the reviews ring through to a Michigan company called Run Local Locksmith. That company, mentioned by name in a handful of the reviews, takes phone calls nationwide and refers callers to local locksmiths.
A man who answered the phone at Run Local Locksmith said he was unaware of any Yelp campaign and said nobody was present who was familiar with the company's advertising or marketing. This flood of suspicious Alabama reviews comes about a week after The New York Times reported on Yelp's ongoing battle with overseas services that will, for a fee, write and post fake reviews. Many fraudulent reviews are posted by people working in India and making $2 to $3 an hour, the Times reported.
Run Local Locksmith has the Better Business Bureau's lowest rating, an "F, " because BBB attempts to reach the company to address complaints about its advertising were not successful.
This item was published in The Insider, a weekly column in The Birmingham News Business section.

Shirley Hall
Shirley Hall
, NO
May 31, 2011 1:30 pm EDT

Yesterday when I came back to my house from office, I realized that I had left the keys to my house in the office drawer. It was very late in the night so I could not get any bus to go back to my office. So I called Run Local Locksmith. They reached my house within a short span of time and unlocked the door for me. I am extremely happy with the response I got from Run Local Locksmith, even so late in the night.

Pam Singh
Pam Singh
California City, US
May 31, 2011 1:22 pm EDT

Last evening my wife had to leave for a business trip, so I had gone to drop her at the airport. When I reached back to my house, I realized that my wife had kept the keys to the house in her handbag. I tried a lot of ways to open the door myself but was unsuccessful. So I started to scan my phone and I found the number to Run Local Locksmith. They came to my place in just 20 minutes and unlocked the door in another 15 minutes. I would like to thank Run Local Locksmith deep from my heart for their help.

Emma Watson
Emma Watson
, SE
May 31, 2011 1:12 pm EDT

Yesterday I had gone to the gym with my friend. I kept the keys to my house, my wallet and my watch in the bag and put the bag inside the locker. When I came back after an hour, I was shocked to see that my bag was missing. I was really tensed about the lost things. On our way back my friend called Run Local Locksmith. When we reached back to my house, we saw them waiting for us. They unlocked the door for me. I am really happy with the service I got from Run Local Locksmith.

Margaret Betty
Margaret Betty
, GE
May 31, 2011 12:59 pm EDT

This morning, I was getting really late for office. I had to sprint to catch the bus. When I reached office I realized that the keys to locker were missing. They must have slipped out of my pocket while I was sprinting. At that moment I called Run Local Locksmith. They came to my office in just 15 minutes and unlocked the locker for me. I could then retrieve the file from the locker for an important meeting. I would like to thank Run Local Locksmith. Without their help the meeting would not have happened.

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H
HarryPanther
Bucyrus, US
Dec 08, 2010 12:54 pm EST

My key was locked in my car while it was running! I was in such a hurry I didn't even remember doing it. I called Run Local Locksmith and they told me they would have a locksmith to me within 10 minutes. They showed up in 5 minutes! The gentleman was very polite, told me the price up front and got the car opened right away. He then offered to make me a spare key. I'd definitely use them again.

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HarryPanther
Bucyrus, US
Dec 08, 2010 12:54 pm EST

I locked myself out of my apartment and it was freezing cold. I don't make a ton of dough so I needed an affordable locksmith who was amazingly fast. The guy from Run Local Locksmith was there in less than 20 minutes and got me in my apartment within 5 minutes. Couldn't ask for more. The payment was easy. Personification of professionalism. Highly recommended!

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L
LocksmithScamBuster
San Diego, US
Dec 07, 2010 8:43 am EST

This scam outfit is NOT accredited by the BBB, and in fact has an "F" rating for every location nationwide. Check here: http://www.bbb.org/west-florida/business-reviews/locksmith-supply-stores/run-local-locksmith-in-plant-city-fl-90068396 (If the URL is missing, it's the BBB, use a search engine, then type in "run local locksmith" into THEIR search engine)

They are also NOT members of ALOA, check here: http://www.findalocksmith.com/search.aspx (If the URL is missing, it's find a locksmith (dot) com - No spaces)

They are part and parcel of the illegal foreign nationals running scams out of Florida, but advertising as "local" - Nearly ALL of the technicians are non-work visa'd individuals, and the parent company is under indictment in multiple states. $20 million dollars a year for these folks. See here: http://www.google.com/search?sourceid=navclient&ie=UTF-8&rlz=1T4GGLL_enUS373US373&q=locksmith+scams (If the URL is missing, search any search engine for "locksmith scams")

Check out the poor English in many of the posts FOR the business. Most of the people are foreign nationals who are NOT visa'd to work here. That $20 billion above? ALL shipped out of the country.

About the original poster? As a locksmith, and a legitimate one, under NO circumstances should any of what happened to you happened.

How the scam works: A company in a different country (always the same one) sets up thousands of "local" phone numbers here, then mass registers them in Google Local and other search engines. When you call, you get an operator in New York or Florida, who has NO clue where you are, but dispatches a "technician" - The "technician again, is generally a non-work visa'd individual, usually here on a student visa. The parent company sets fake prices, shill prices, as lead-in's... $19 car unlocks, $29 service calls, etc. They tell the "technician" that they'll require XX of dollars for the service, ALWAYS a higher than normal price to begin with. Whatever the "technician" forces/intimidates you into paying on top of that is the ONLY money he makes. It is then incumbent on him to charge as much as possible under any pretense as possible so he gets some money/pay. The "technician" then splits out the company's "fee" - Gets a Money Order, and sends it to a collection address out of the country.

Some of the "technicians" sell the key codes and key copies for homes to an lesser element for fast cash - Leaving you open to car theft (not reimbursable without a forced entry), and home invasions and robberies.

If a technician demands far, FAR more than he quoted, call the police, while he's there. Do NOT let him intimidate you. If he knows you're calling the police, 9 times out of 10 he will leave, as he does not want to be found with burglary tools (picks and such) without a business or other license. Then call a REAL locksmith and get your place rekeyed, as the fake locksmith has your codes.

Fake locksmiths are a very real, and very dangerous problem. Be proactive. And remember, "cheapest" is generally not even remotely the best.

ComplaintsBoard
L
8:21 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Run Local Locksmith Scam

I had locked my keys in my office, and of course there is no spare. I called run local locksmith. They sent out a tech he told me he couldn't pick the lock and had to drill the lock out. He was at my office for a total of 5 Mins. It cost me 250. These people just take advantage of people. Dont ever use them. I should have just kicked the door in it would have saved me some money.

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JBORTHO
Texas City, US
Mar 13, 2012 10:44 am EDT

Called dispatcher and told him needed locks changed asap but i will be gone by 1pm. He said he would have tech CALL me to see if it was ok to come. He called, I said NO because I had a locksmith hours later. Then the tech walks in and demands 15.00 for a cancellation fee. Only reason I paid was because I had a patient in the lobby. Spoke to the supervisor Wendell and he said " oh ok" but you didnt cancel. REALLY so what does dont come out i got a locksmith mean!

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classactionagainstrunlocal
Houston, US
Feb 24, 2013 9:08 pm EST

https://www.yelp.com/ce?c=dgyQxiuD0kX34muVucf_Lg

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J
jsvse
Garland, US
Mar 02, 2013 2:46 am EST

To whom it may concern,

Friday, March 1st, my mother locked her keys in her car. Not the first time. However, she was visiting Texas from South Dakota, so not familiar with a local locksmith. I looked online and found this website. After calling and asking for a price, she was told they would determine it when they got here. Online, they say starting price is $35. I was extremely uneasy when an old beat up car showed up in my drive way with a man that had absolutely no identifying marks to show that he worked with this company. He then wrote out a price quote for $140.00! With no indication as to why it was so much more than the price of $35. After indicating we had already called a few other lock smiths with no price near $140.00, he finally came down to $65.00. This is absolutely outrageous and as far as I'm concerned, a scam! If your going to charge $140.00 for a simple unlock job, than that needs to be indicated, instead of leading people to believe its going to be somewhere in the neighborhood of $35. Something needs to be done!

The picture is a copy of the reciept, where you can clearly see him quoting 140.00, then changing back to 35$

SCAM DON'T USE THIS COMPANY!

L
L
Lee
, US
Jun 05, 2011 7:23 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Home > Business News from The Birmingham News
Yelp reviews of Alabama locksmiths don't add up
Published: Thursday, June 02, 2011, 5:50 AM
By Stan Diel -- The Birmingham News The Birmingham News
Locksmiths can definitely help with your lock-and-key woes, but beware of online reviews. (The Birmingham News file)
BIRMINGHAM, Alabama -- There may be no better place on Earth than Alabama to get locked out of your car, if glowing reviews of area locksmiths posted on a consumer review website recently are to be believed.
A total of at least 84 positive reviews of Alabama locksmiths have been posted on Yelp.com in the past week. The Alabama reviews were posted in large, almost simultaneous batches. They seem to follow the same scripts and include the same misspellings and some idioms and syntax not rooted in American English. And many of the locksmith companies identified in the reviews don't seem to actually exist.
The Alabama phone numbers listed in the reviews ring through to a Michigan company called Run Local Locksmith. That company, mentioned by name in a handful of the reviews, takes phone calls nationwide and refers callers to local locksmiths.
A man who answered the phone at Run Local Locksmith said he was unaware of any Yelp campaign and said nobody was present who was familiar with the company's advertising or marketing. This flood of suspicious Alabama reviews comes about a week after The New York Times reported on Yelp's ongoing battle with overseas services that will, for a fee, write and post fake reviews. Many fraudulent reviews are posted by people working in India and making $2 to $3 an hour, the Times reported.
Run Local Locksmith has the Better Business Bureau's lowest rating, an "F, " because BBB attempts to reach the company to address complaints about its advertising were not successful.
This item was published in The Insider, a weekly column in The Birmingham News Business section.

John. A. Simmer
John. A. Simmer
Tampa, US
May 31, 2011 2:09 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I had an important meeting today. I rushed to my office and when I reached the parking lot I got down in a hurry and closed the door. I then realized that I had locked the car keys in the car itself. I went to my office and completed my meeting. After the meeting I was wondering how to unlock my car. My assistant then gave me Run Local Locksmith’s number. I called them and they came to my office in a very short span of time. They unlocked the car for me. I am really happy with the service I got.
Thank You Run Local Locksmith!..

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Deborah Allen
, NC
May 31, 2011 1:59 pm EDT

I being an architect went to the construction site of the building I designed to check if all the work was going on properly. I was just taking a round with the team of engineers working there, when suddenly my foot got stuck in the raw material and I had a fall. In this process the keys to my car slipped out of my pocket and fell two storey’s down into the cement dispenser. I went down to see if I could retrieve the keys but I was unsuccessful. One of my colleagues then called Run Local Locksmith. They came to my rescue in 15 minutes and unlocked the door for me. I am really pleased with the support I got from Run Local Locksmith.

Shirley Hall
Shirley Hall
, NO
May 31, 2011 1:45 pm EDT

Yesterday when I came back to my house from office, I realized that I had left the keys to my house in the office drawer. It was very late in the night so I could not get any bus to go back to my office. So I called Run Local Locksmith. They reached my house within a short span of time and unlocked the door for me. I am extremely happy with the response I got from Run Local Locksmith, even so late in the night.

Pam Singh
Pam Singh
California City, US
May 31, 2011 1:24 pm EDT

Last evening my wife had to leave for a business trip, so I had gone to drop her at the airport. When I reached back to my house, I realized that my wife had kept the keys to the house in her handbag. I tried a lot of ways to open the door myself but was unsuccessful. So I started to scan my phone and I found the number to Run Local Locksmith. They came to my place in just 20 minutes and unlocked the door in another 15 minutes. I would like to thank Run Local Locksmith deep from my heart for their help.

Emma Watson
Emma Watson
, SE
May 31, 2011 1:15 pm EDT

Yesterday I had gone to the gym with my friend. I kept the keys to my house, my wallet and my watch in the bag and put the bag inside the locker. When I came back after an hour, I was shocked to see that my bag was missing. I was really tensed about the lost things. On our way back my friend called Run Local Locksmith. When we reached back to my house, we saw them waiting for us. They unlocked the door for me. I am really happy with the service I got from Run Local Locksmith.

Margaret Betty
Margaret Betty
, GE
May 31, 2011 1:01 pm EDT

This morning, I was getting really late for office. I had to sprint to catch the bus. When I reached office I realized that the keys to locker were missing. They must have slipped out of my pocket while I was sprinting. At that moment I called Run Local Locksmith. They came to my office in just 15 minutes and unlocked the locker for me. I could then retrieve the file from the locker for an important meeting. I would like to thank Run Local Locksmith. Without their help the meeting would not have happened.

ComplaintsBoard
G
8:49 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Run Local Locksmith Overcharging

Well, after speaking with the operator on the phone she explained to me that there would be $15 service charge to evaluate the problem ( Lost Keys) and the rate was $35 an hour for labor. The technician came and couldn't pick the lock (although he didnt even try) and told me he would have to drill. I said yes and 2 minutes later he told me that the cost was 225 and that the 35 /hour only applies to changing locks.

This spent 2 minutes to drill my lock and then charged $225. What a rip off!

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Lee
, US
Jun 05, 2011 7:24 pm EDT
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Home > Business News from The Birmingham News
Yelp reviews of Alabama locksmiths don't add up
Published: Thursday, June 02, 2011, 5:50 AM
By Stan Diel -- The Birmingham News The Birmingham News
Locksmiths can definitely help with your lock-and-key woes, but beware of online reviews. (The Birmingham News file)
BIRMINGHAM, Alabama -- There may be no better place on Earth than Alabama to get locked out of your car, if glowing reviews of area locksmiths posted on a consumer review website recently are to be believed.
A total of at least 84 positive reviews of Alabama locksmiths have been posted on Yelp.com in the past week. The Alabama reviews were posted in large, almost simultaneous batches. They seem to follow the same scripts and include the same misspellings and some idioms and syntax not rooted in American English. And many of the locksmith companies identified in the reviews don't seem to actually exist.
The Alabama phone numbers listed in the reviews ring through to a Michigan company called Run Local Locksmith. That company, mentioned by name in a handful of the reviews, takes phone calls nationwide and refers callers to local locksmiths.
A man who answered the phone at Run Local Locksmith said he was unaware of any Yelp campaign and said nobody was present who was familiar with the company's advertising or marketing. This flood of suspicious Alabama reviews comes about a week after The New York Times reported on Yelp's ongoing battle with overseas services that will, for a fee, write and post fake reviews. Many fraudulent reviews are posted by people working in India and making $2 to $3 an hour, the Times reported.
Run Local Locksmith has the Better Business Bureau's lowest rating, an "F, " because BBB attempts to reach the company to address complaints about its advertising were not successful.
This item was published in The Insider, a weekly column in The Birmingham News Business section.

Shirley Hall
Shirley Hall
, NO
May 31, 2011 1:32 pm EDT

Yesterday when I came back to my house from office, I realized that I had left the keys to my house in the office drawer. It was very late in the night so I could not get any bus to go back to my office. So I called Run Local Locksmith. They reached my house within a short span of time and unlocked the door for me. I am extremely happy with the response I got from Run Local Locksmith, even so late in the night.

Pam Singh
Pam Singh
California City, US
May 31, 2011 1:23 pm EDT

Last evening my wife had to leave for a business trip, so I had gone to drop her at the airport. When I reached back to my house, I realized that my wife had kept the keys to the house in her handbag. I tried a lot of ways to open the door myself but was unsuccessful. So I started to scan my phone and I found the number to Run Local Locksmith. They came to my place in just 20 minutes and unlocked the door in another 15 minutes. I would like to thank Run Local Locksmith deep from my heart for their help.

Emma Watson
Emma Watson
, SE
May 31, 2011 1:14 pm EDT

Yesterday I had gone to the gym with my friend. I kept the keys to my house, my wallet and my watch in the bag and put the bag inside the locker. When I came back after an hour, I was shocked to see that my bag was missing. I was really tensed about the lost things. On our way back my friend called Run Local Locksmith. When we reached back to my house, we saw them waiting for us. They unlocked the door for me. I am really happy with the service I got from Run Local Locksmith.

Margaret Betty
Margaret Betty
, GE
May 31, 2011 1:00 pm EDT

This morning, I was getting really late for office. I had to sprint to catch the bus. When I reached office I realized that the keys to locker were missing. They must have slipped out of my pocket while I was sprinting. At that moment I called Run Local Locksmith. They came to my office in just 15 minutes and unlocked the locker for me. I could then retrieve the file from the locker for an important meeting. I would like to thank Run Local Locksmith. Without their help the meeting would not have happened.

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T
TN-Locksmith
Clarksville, US
Mar 27, 2011 1:09 am EDT

DO NOT USE: Run Local Locksmith ! As a locksmith myself for 11 yrs, I can't begin to remember how many customers have told me that they called Run Local Locksmith for service in Clarksville, TN and have been scammed. As many people have written prior, they "hook" you on the phone for whatever service you are requesting, then you found out 1 to 2 HOURS later that they have no technicians available. Granted, this seems small compared to some complaints. But the fact that they operate ILLEGALLY in Tennessee and many other states makes them a high risk for criminal activities to unsuspecting people. Hopefully, if you have ever called these "scammers, " all you lost was your time and not money or worse !

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L
LocksmithScamBuster
San Diego, US
Dec 07, 2010 8:41 am EST

This scam outfit is NOT accredited by the BBB, and in fact has an "F" rating for every location nationwide. Check here: http://www.bbb.org/west-florida/business-reviews/locksmith-supply-stores/run-local-locksmith-in-plant-city-fl-90068396 (If the URL is missing, it's the BBB, use a search engine, then type in "run local locksmith" into THEIR search engine)

They are also NOT members of ALOA, check here: http://www.findalocksmith.com/search.aspx (If the URL is missing, it's find a locksmith (dot) com - No spaces)

They are part and parcel of the illegal foreign nationals running scams out of Florida, but advertising as "local" - Nearly ALL of the technicians are non-work visa'd individuals, and the parent company is under indictment in multiple states. $20 million dollars a year for these folks. See here: http://www.google.com/search?sourceid=navclient&ie=UTF-8&rlz=1T4GGLL_enUS373US373&q=locksmith+scams (If the URL is missing, search any search engine for "locksmith scams")

Check out the poor English in many of the posts FOR the business. Most of the people are foreign nationals who are NOT visa'd to work here. That $20 billion above? ALL shipped out of the country.

About the original poster? As a locksmith, and a legitimate one, under NO circumstances should any of what happened to you happened.

How the scam works: A company in a different country (always the same one) sets up thousands of "local" phone numbers here, then mass registers them in Google Local and other search engines. When you call, you get an operator in New York or Florida, who has NO clue where you are, but dispatches a "technician" - The "technician again, is generally a non-work visa'd individual, usually here on a student visa. The parent company sets fake prices, shill prices, as lead-in's... $19 car unlocks, $29 service calls, etc. They tell the "technician" that they'll require XX of dollars for the service, ALWAYS a higher than normal price to begin with. Whatever the "technician" forces/intimidates you into paying on top of that is the ONLY money he makes. It is then incumbent on him to charge as much as possible under any pretense as possible so he gets some money/pay. The "technician" then splits out the company's "fee" - Gets a Money Order, and sends it to a collection address out of the country.

Some of the "technicians" sell the key codes and key copies for homes to an lesser element for fast cash - Leaving you open to car theft (not reimbursable without a forced entry), and home invasions and robberies.

If a technician demands far, FAR more than he quoted, call the police, while he's there. Do NOT let him intimidate you. If he knows you're calling the police, 9 times out of 10 he will leave, as he does not want to be found with burglary tools (picks and such) without a business or other license. Then call a REAL locksmith and get your place rekeyed, as the fake locksmith has your codes.

Fake locksmiths are a very real, and very dangerous problem. Be proactive. And remember, "cheapest" is generally not even remotely the best.

Pam Singh
Pam Singh
California City, US
Nov 12, 2010 5:29 am EST

Why all you are panic so much. Sometimes it happened with all. We always go with some mis-understandings. Sometimes we had bad experience also. That does not mean that you all people make panic and blame to them. If they work for your safty, they must charged you the amount, and u must pay to them. We had also a good experience with these guys. As they had opened my store room with was locked from inside. They worked for 30 min and finally opened the door. So I don't think that there is any means of panic. They are here for our help, not for blaming.

Lawyer smith
Lawyer smith
Essex, GB
Nov 12, 2010 5:04 am EST
Verified customer This comment was posted by a verified customer. Learn more

Me seriously not agry with all ur reports. As for my concern I had very good experience with them. As I was locked in my house, I just called them by searching there no. from website. They came in 30 min which was ok for me. As they came, they politely talked and soon opened my door with there latest equipments. They charged me $29. I given them there money happily, as that was a big thing for me. So I wonder how u all had bad experience with them. May be some of u had met with some another guy who was no so humble. All boys are not of same nature. I think $29 was a good deal with them.

Aaron Rodgerss
Aaron Rodgerss
Sebring, US
Nov 11, 2010 4:47 am EST
Verified customer This comment was posted by a verified customer. Learn more

Your are right Allen. They carry locks for all of our security needs. They charge a $19 service fee for every customer visit they make. The total cost of our job will depend on the services rendered as labor plus materials purchased along with the $19 service call. They have great prices with great customer service and you benefit from there fantastic 15-minute response time, which is the time from which your call is received until the time that your locksmith is dispatched. Run Local has been providing innovative security solutions for schools, hospitals, hotels, condominiums and a host of other commercial companies. Today, Run Local is at the forefront of cutting-edge technology such as biometrics and high security locks. Providing a wide range of products, styles and finishes, Run Local can install what you need. In addition, they stand behind every lock we install with some of the best after-sales service in the business. They offer a 6 month warranty on new locks.

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3:43 pm EDT
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Run Local Locksmith Overcharge and bad customer service

I wish I had found this website before calling these people. I accessed their website on August 20, 2010 and requested service to have locks changed. The time was scheduled for 2:00 pm. The locksmith called me at 2:15 to say he was still on the other job and would be there when he could. It was after 3:00 when he arrived. He changed 2 deadbolts and 3 locks and rekeyed all the locks. The bill was $894. The should have been my clue but I was so shocked by it, and late for a meeting that I paid it. After a week I thought about it and realized something was wrong. The 3 locks should have been charged as $255 but he doubled that to $510. The charge for labor and installation was written as $95 but when adding the bill, it was $124. In all I was overcharged by $284.

I called the company and spoke to a woman who advised me to fax over a copy of the bill and it would be looked at. I did so but did not hear anything. I called again on Sept. 2 to find out the status and spoke with Kayla. She found the fax and we went over the details of the bill. She agreed that I was due the $284 but that it had to be approved by Juan, the manager, and she would forward it to the bookkeeper and him. Time passed and no check so I called again on Sept. 15 and spoke to Kayla. She said Juan was out that day and would be in the next day. That she had done her part and would call me after she spoke to him.

There is no address on the website, no way to track them back. I'm very upset and disappointed that a company would work this way. Please beware of this company. If you do use them, get a written estimate up front and watch the charges carefully.

Read full review of Run Local Locksmith and 26 comments
Update by unhappyMagnolia
Mar 25, 2011 5:43 pm EDT

I had to sue them to get back some of my money for overcharges and poor service. It took that before they would respond to my phone calls and letters.

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johnny rawl
Michigamme, US
Jan 18, 2011 9:35 am EST
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I am a jewellery retailer and I use the ultra modern safety vault having three levels of access for the stock-in-trade. Being an electronic machine, its locks got struck up and jammed when there some electric fault in the mains supply. Even after the power supply was restored, the locks were dysfunctional. I called up the Run Local Locksmith on reference from the neighbouring jeweller. After making the initial checks and trying a few things, they were able to open it up after some half an hour of labour. I have never seen the tools which he used for doing the job. No doubt they are the best equipped to handle the most complex tasks.

Aaron Rodgerss
Aaron Rodgerss
Sebring, US
Dec 20, 2010 12:23 pm EST
Verified customer This comment was posted by a verified customer. Learn more

At Run local locksmith they offer high-security products for your home using the most advanced technology at affordable prices. Call them today for all your residential locksmith needs. Homeowners, more and more, are using door hardware to make a quality statement about their home.
Run Local can help you make a great first impression, starting at the front door and continuing throughout the house, while offering the best security a homeowner can buy. If you’ve just purchased a new house then you don’t know how many keys are out there. Don’t trust your property to the previous owner’s lock sets. Perhaps a babysitter, maintenance person or almost anyone could have the keys to your new home.

Roxy Rosy
Roxy Rosy
Fort Myers, US
Dec 17, 2010 11:33 am EST
Verified customer This comment was posted by a verified customer. Learn more

I have taken services from them they are good and efficient in services. Run Local Locksmith are good in delivering the services on the specified time and in reasonable cost.Best Services are offered by them presently I have even given there reference to some of my friends living in here are one of them called me saying that the team is too good in delivering services and very efficient and knowledgeable in the area of expertise. I am really really happy . I hope if you people take there help now probably it would be best .

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Richard James
Center Line, US
Dec 17, 2010 6:54 am EST

The keys of my BMW got locked inside it accidently. I used the internet to find who can open its door without any damage. The first few calls to the service providers were either transferred to the automated voice recorders or were not responded at all, which I found quite strange. Run Local Locksmith not only took the call at 2 in night but also sent the expert automobile locksmith within next 25 minutes.

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Richard Collins
Brownsville, US
Dec 16, 2010 11:16 am EST

Yeah you are right. I also dont have any problem with run local locksmith. As they are good in there services. They were very humble. They exactly know what to do at what time. They had opened my car as my kid was locked in car . They just said that give me 10 min. And within 10 min they opened the door. I think thats was something nice and wonderful. So I feel very bad when lots of people talk rubish about them. Thats why I am here to tell the truth and about my experience. God bless you all. Thanks

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James Canada
Toronto, CA
Dec 14, 2010 6:05 am EST

I seriously do not have a clue about why everyone is criticizing the services of run Local locksmith . I took services from them just a week back and it was the best services I could ever get. The team was so humble and wonderful in cooperation and the charges levied were exactly explained to us and the same are visible on the website. Best Services are offered by them presently I have even given there reference to some of my friends living in here are one of them called me saying that the team is too good in delivering services and very efficient and knowledgeable in the area of expertise. I am really very happy. I hope if you people take there help now probably it would be best. Try them once [protected]

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HarryPanther
Bucyrus, US
Dec 08, 2010 12:59 pm EST

No need to schedule an appointment, and the cost fit my budget. Transparency in their working fashion is mesmerising. I have become an avid customer of Run Local Locksmith.

I will definitely recommend Run Local Locksmith to my family and friends!

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HarryPanther
Bucyrus, US
Dec 08, 2010 12:59 pm EST

My name is Violette and I used the Run Local Locksmith. I bought a new boutique in New York and I wanted to get it rekeyed. Run Local Locksmith did a marvellous job. They security system they have implemented is better than the previous. I can say that it is reliable. It was a pleasure working with them! They were very helpful! I recommend them and/or use this company again.

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LocksmithScamBuster
San Diego, US
Dec 07, 2010 8:39 am EST

This scam outfit is NOT accredited by the BBB, and in fact has an "F" rating for every location nationwide. Check here: http://www.bbb.org/west-florida/business-reviews/locksmith-supply-stores/run-local-locksmith-in-plant-city-fl-90068396 (If the URL is missing, it's the BBB, use a search engine, then type in "run local locksmith" into THEIR search engine)

They are also NOT members of ALOA, check here: http://www.findalocksmith.com/search.aspx (If the URL is missing, it's find a locksmith (dot) com - No spaces)

They are part and parcel of the illegal foreign nationals running scams out of Florida, but advertising as "local" - Nearly ALL of the technicians are non-work visa'd individuals, and the parent company is under indictment in multiple states. $20 million dollars a year for these folks. See here: http://www.google.com/search?sourceid=navclient&ie=UTF-8&rlz=1T4GGLL_enUS373US373&q=locksmith+scams (If the URL is missing, search any search engine for "locksmith scams")

Check out the poor English in many of the posts FOR the business. Most of the people are foreign nationals who are NOT visa'd to work here. That $20 billion above? ALL shipped out of the country.

About the original poster? As a locksmith, and a legitimate one, under NO circumstances should any of what happened to you happened.

How the scam works: A company in a different country (always the same one) sets up thousands of "local" phone numbers here, then mass registers them in Google Local and other search engines. When you call, you get an operator in New York or Florida, who has NO clue where you are, but dispatches a "technician" - The "technician again, is generally a non-work visa'd individual, usually here on a student visa. The parent company sets fake prices, shill prices, as lead-in's... $19 car unlocks, $29 service calls, etc. They tell the "technician" that they'll require XX of dollars for the service, ALWAYS a higher than normal price to begin with. Whatever the "technician" forces/intimidates you into paying on top of that is the ONLY money he makes. It is then incumbent on him to charge as much as possible under any pretense as possible so he gets some money/pay. The "technician" then splits out the company's "fee" - Gets a Money Order, and sends it to a collection address out of the country.

Some of the "technicians" sell the key codes and key copies for homes to an lesser element for fast cash - Leaving you open to car theft (not reimbursable without a forced entry), and home invasions and robberies.

If a technician demands far, FAR more than he quoted, call the police, while he's there. Do NOT let him intimidate you. If he knows you're calling the police, 9 times out of 10 he will leave, as he does not want to be found with burglary tools (picks and such) without a business or other license. Then call a REAL locksmith and get your place rekeyed, as the fake locksmith has your codes.

Fake locksmiths are a very real, and very dangerous problem. Be proactive.

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Richard Collins
Brownsville, US
Nov 24, 2010 3:55 am EST

I seriously do not have a clue about why everyone is criticizing the services of run Local locksmith . I took services from them just a 3 months back and it was the good services I could ever get. The team was so humble in cooperation and the charges levied were exactly explained to us and the same are visible on the website. Best Services are offered by them presently I have even given there reference to some of my friends living in here are one of them called me saying that the team is too good in delivering services and very efficient and knowledgeable in the area of expertise. I am really really happy . I hope if you people take there help now probably it would be best . Try them once [protected]

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8:47 am EDT
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Run Local Locksmith Overcharge and false quotes

This is the worst service EVER!
I locked my keys in the trunk of my vehical. I called GM to get a replacement key and they said it was $75 to replace a key for my make and model. I couldn't get a key from GM because I could not find the title for my car(moved recently and things are mixed up). So I decided to call Run Local Locksmith. I explained to the Run Local locksmith Customer Service Rep that I locked my keys in the trunk of my vehical. She asked the make and model of my car. I asked her the price and she said $29 minimal service Fee PLUS 35-65 charge depending on how exentsive the work is to unlock it($95 max). The rep had the tech call me and the tech said "with your make and model we cant pick the lock for your trunk we will have to drill". I refused and he cancelled the call.
I called them back again and asked them how much would it cost for them to replace my key instead. They said $120-150 plus $29 minimal service charge(so around $180). The tech came out and said he can get my trunk open without making a key. He removed the driver side plastic from my door to get to my trunk switch. HE THEN ASKED ME FOR AN ELECTRICAL CABLE. I HAD ONE IN MY HOUSE AND GAVE IT TO HIM. he hooked it up to my battery and then to my trunk switch and got it to open. he then charged me $180 to open my trunk with a cable I provided to him. without me providing the cable he wouldnt been able to perform the service. Also, charging me 180 for an unlock is outragious considering that is what they quoted me for a replacement key. I refused to sign my signature and was being harrased by him. he said he wouldnt leave unless i signed. he told me to dispute it with the managers. I called the manager juan who is WORTHLESS! I asked juan to reverse the charges and charge me for an unlock which is quoted to be around $65-$95). He refused. I put a dispute in with my bank. I am also putting a dispute in with the BBB. This business has to be STOPPED and has to pay for its wrongful business practices.

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John Hammer
Oklahoma City, US
Aug 29, 2012 4:02 pm EDT

Complete scam company. In the State of Oklahoma ALL locksmiths are required to have a license.The Attorney General has just sent out letters to all local law enforcement agencies to encourage vigilance against fake locksmiths. It is an arrestable offense here and I would encourage any of the RLL associates monitoring this complaints board to either become licensed in the State of Oklahoma, or get out.

Aaron Rodgerss
Aaron Rodgerss
Sebring, US
Dec 20, 2010 12:23 pm EST
Verified customer This comment was posted by a verified customer. Learn more

At Run local locksmith they offer high-security products for your home using the most advanced technology at affordable prices. Call them today for all your residential locksmith needs. Homeowners, more and more, are using door hardware to make a quality statement about their home.
Run Local can help you make a great first impression, starting at the front door and continuing throughout the house, while offering the best security a homeowner can buy. If you’ve just purchased a new house then you don’t know how many keys are out there. Don’t trust your property to the previous owner’s lock sets. Perhaps a babysitter, maintenance person or almost anyone could have the keys to your new home.

Shirley Hall
Shirley Hall
, NO
Dec 20, 2010 12:13 pm EST

I have personally called them and taken up the services from them it's all fake and some unfaithful stories that you are making. Probably fo once you may have come across the bad service due to one of the technicians but generalizing it on whole of the company is not that good. Every Individual has particular attitude . Its just that . When I took the services from them 3 years back they were wonderful and now they are awesome in delivering the best of the services of the world. The technicians are very well groomed and very well trained for the services being offered

Roxy Rosy
Roxy Rosy
Fort Myers, US
Dec 17, 2010 11:32 am EST
Verified customer This comment was posted by a verified customer. Learn more

I have taken services from them they are good and efficient in services. Run Local Locksmith are good in delivering the services on the specified time and in reasonable cost.Best Services are offered by them presently I have even given there reference to some of my friends living in here are one of them called me saying that the team is too good in delivering services and very efficient and knowledgeable in the area of expertise. I am really really happy . I hope if you people take there help now probably it would be best .

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Richard James
Center Line, US
Dec 17, 2010 6:53 am EST

The keys of my BMW got locked inside it accidently. I used the internet to find who can open its door without any damage. The first few calls to the service providers were either transferred to the automated voice recorders or were not responded at all, which I found quite strange. Run Local Locksmith not only took the call at 2 in night but also sent the expert automobile locksmith within next 25 minutes.

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Richard Collins
Brownsville, US
Dec 16, 2010 11:16 am EST

Yeah you are right. I also dont have any problem with run local locksmith. As they are good in there services. They were very humble. They exactly know what to do at what time. They had opened my car as my kid was locked in car . They just said that give me 10 min. And within 10 min they opened the door. I think thats was something nice and wonderful. So I feel very bad when lots of people talk rubish about them. Thats why I am here to tell the truth and about my experience. God bless you all. Thanks

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James Canada
Toronto, CA
Dec 14, 2010 6:04 am EST

I seriously do not have a clue about why everyone is criticizing the services of run Local locksmith . I took services from them just a week back and it was the best services I could ever get. The team was so humble and wonderful in cooperation and the charges levied were exactly explained to us and the same are visible on the website. Best Services are offered by them presently I have even given there reference to some of my friends living in here are one of them called me saying that the team is too good in delivering services and very efficient and knowledgeable in the area of expertise. I am really very happy. I hope if you people take there help now probably it would be best. Try them once [protected]

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vitor_ben
, IN
Dec 10, 2010 12:15 pm EST

As per my suggesion Run Local Locksmiths are best in there services. I had used there services and highly influenced by there performance. They are best in there work. I know Run Local Locksmith are best in there work, as i had self experienced it. Run Local Locksmith has a awesome services. I took services from them just a month back and it was the best services i could ever get. The team was so humble and wonderful in cooperation and the charges were exactly explained to us and the same are visible on the websites. They offer lock installation, lock repair, and installation of locks with pick-proof cylinders. They carry low, medium, and high security locks for all of your security neRun local locksmith residential services include; House lockouts, Install, repair or replace all locks, Re-key of all types of locks., High security locks installed, Key less entry locks installed, Cabinet locks, gun and file cabinets can be re keyed or changed, Safe combinations changed, Garage door locks can be re keyed or changed, Mailbox locks and keys installed or changed. They have great prices with great customer service and you benefit from there fantastic 15-minute response time, which is the time from which your call is received until the time that your locksmith is dispatched. They offer a 90-day guarantee on all of our work.Again I conclude by saying they are awesome in services offered Excellent Services ! Run Local Locksmith.

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HarryPanther
Bucyrus, US
Dec 08, 2010 12:27 pm EST

Run Local Locksmith is the best locksmith I have used, and I have used quite a few in my years in Seattle. From car keys to house keys and security installation for both my shop and home, I can honestly say that for the last 10+ years I cannot recall a single problem or issue with their work. Their price is always what they say it's going to be, time after time after time… I highly and strongly recommend them.

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HarryPanther
Bucyrus, US
Dec 08, 2010 12:27 pm EST

I have used Run Local Locksmith for years. They have always done a solid job. Their keys actually work (the first time). These guys know their profession. They are professional, thoughtful and well worth the price. Their attention to detail is what continues to impress me the most.

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4:32 pm EDT
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Run Local Locksmith Worst Experience EVER

No other time in my life have I been YELLED AT by someone that I'm paying to perform a service. I called for the $29 special when I was locked out of my house. He showed up, took one look at the door and said it would cost $200. I politely told him I couldn't afford it and that I would pay the $29 for him to drive out.
Soon afterwards he began yelling at me, both in English and a foreign language, trying to scare me into paying $200. He then put his manager on the phone and she proceeded to yell at me for about 5 minutes. While he was running my credit card he told me how "stupid" I was for not paying the $200 (for 5 minutes of work) and how I "wasted" his time. I think $29 for driving 1 mile is a pretty good use of his time, considering he hopefully won't be in business much longer. Please, STAY AWAY!

Read full review of Run Local Locksmith and 39 comments
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ERM1
, US
Apr 25, 2013 4:09 pm EDT
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Made an appointment two days in advance...send in drivers license, credit card information, everything but blood ahead of time; just as they asked. They bailed on the appointment last minute! I knew they sounded fraudulent when they wouldn't quote a price on the phone. Avoid!

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JOEBASS
Canton, US
Feb 29, 2012 1:00 am EST
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15 minute response time advertised. No show for 2 hour plus.
Customer Service Supervisor; LIES, EXUSES, and will not care or apologise.
It was the worst customer service I have ever experienced.

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Pickyn
, US
Nov 25, 2011 4:56 pm EST

This company charges double what everyone else does, they have bad customer service, and they broke my door and do not want to fix it.

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ztaylor2345
, US
Jan 10, 2014 12:56 pm EST

I have only used http://www.armorlocksmiths.com and after reading this, that is who I am always going use! I would suggest you give them a call next time you get locked out.

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ramesmichal
Center Line, US
Nov 16, 2011 11:03 am EST

Phoneix locksmith successfully installs the ultra-modern security system

I was planning to open a Jewelry showroom and was planning the use of ultra-modern security system to ensure that safety of material and people could be maintained. While selecting the system was not difficult, find the right Phoenix locksmith company who could install this was not easy. After giving the chance to a few companies, it was the Run Local Locksmith who could do it without any hitch. I must say it was sheer experience and ingrained training at display.

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rombyjacksman
Florida, US
Aug 26, 2011 12:12 pm EDT

Best Sacramento locksmith Services

We called Locksmith Sacramento at 6:00 in the evening of a rainy Saturday after I found the door-lock of my entrance jammed. I got a quick response within 10 minutes and they came within half an hour. The price was exactly what the operator had quoted. I was extremely satisfied by their professional attitude.

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renusdesuja
Van Dyk, US
Jul 12, 2011 9:27 am EDT

Run Local Locksmith helps to save my life

I never had such a fearsome day in my life like the one which I witnessed in the shopping mall. I got struck up in the elevator along with some ten other people for about one hour. The door of the lift got jammed. The attendant locksmith of the lift was on leave that day. Therefore the local locksmiths were called to perform the operations. Some initial calls were not responded to. But, Run Local Locksmith took the call quickly and sent off the person who reached us well in time. Had it not been for his efficient and focussed work, we would have suffocated inside the elevator.

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michaljoe
, IN
Jun 27, 2011 1:16 pm EDT

Thanks for your efficient and kind services Run Local Locksmith

My house door got jammed and I had no other door keys to open from. I had no other alternative than just waiting outside for some help. But, then my neighbors gave me the number of Run Local Locksmith services, and, I got relieved when they got my door house opened. Thanks for your efficient and kind services.

John. A. Simmer
John. A. Simmer
Tampa, US
May 31, 2011 12:47 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Last night I was clearing my kitchen. I picked up the entire litter on the table and put it in the dustbin. Today when I was searching for the keys to my car, I realized that the keys were kept on the table under that litter and it was cleaned up along with the other stuff. I then called Run Local Locksmith. They came to my rescue and unlocked the car for me. I would like to thank Run Local Locksmith for their support.

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johnchristry
Florida, US
May 27, 2011 10:10 am EDT
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Run local locksmith provides reasonably priced service
This locksmith company busted my long held belief that locksmiths are opportunists and the meanest of all. The locksmith came with all his tools and lock picks for attending to the lock of my safe made of stainless steel. Arrival was timely, in about 25 minutes of making the call. He was polite, courteous, told me clearly that it was only about 20-30 minute work and also told the charges along with it. He did not make a tall order of the work to extract more money from me…very reasonable in charging for services.

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12:08 pm EDT
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Run Local Locksmith Worst Locksmith Experience

Run Local locksmith service is the worst service you can use. Their advertisement claims $29 service, but what they don't tell you is you'll be paying for "labor" also...I called to have them unlock my car, and 30 minutes later I proceeded to repeat directions over and over and over. This guy had a GPS and still kept me on the phone 10 minutes because he "wasn't from the area" and had no idea where I was. Then when he got there, he told me it'd be $29 for service and $80 for labor...are you freakin kidding me?! What a joke. They need to be put out of business for false advertising and completely overpriced services (not to mention their workers can't even use a GPS). I'm appalled.

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Shirley Hall
Shirley Hall
, NO
May 31, 2011 1:27 pm EDT

Yesterday when I came back to my house from office, I realized that I had left the keys to my house in the office drawer. It was very late in the night so I could not get any bus to go back to my office. So I called Run Local Locksmith. They reached my house within a short span of time and unlocked the door for me. I am extremely happy with the response I got from Run Local Locksmith, even so late in the night.

Pam Singh
Pam Singh
California City, US
May 31, 2011 1:19 pm EDT

Last evening my wife had to leave for a business trip, so I had gone to drop her at the airport. When I reached back to my house, I realized that my wife had kept the keys to the house in her handbag. I tried a lot of ways to open the door myself but was unsuccessful. So I started to scan my phone and I found the number to Run Local Locksmith. They came to my place in just 20 minutes and unlocked the door in another 15 minutes. I would like to thank Run Local Locksmith deep from my heart for their help.

Emma Watson
Emma Watson
, SE
May 31, 2011 1:07 pm EDT

Yesterday I had gone to the gym with my friend. I kept the keys to my house, my wallet and my watch in the bag and put the bag inside the locker. When I came back after an hour, I was shocked to see that my bag was missing. I was really tensed about the lost things. On our way back my friend called Run Local Locksmith. When we reached back to my house, we saw them waiting for us. They unlocked the door for me. I am really happy with the service I got from Run Local Locksmith.

Margaret Betty
Margaret Betty
, GE
May 31, 2011 1:03 pm EDT

This morning, I was getting really late for office. I had to sprint to catch the bus. When I reached office I realized that the keys to locker were missing. They must have slipped out of my pocket while I was sprinting. At that moment I called Run Local Locksmith. They came to my office in just 15 minutes and unlocked the locker for me. I could then retrieve the file from the locker for an important meeting. I would like to thank Run Local Locksmith. Without their help the meeting would not have happened.

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johnny rawl
Michigamme, US
Jan 19, 2011 11:15 am EST
Verified customer This comment was posted by a verified customer. Learn more

The well equipped Run Local Lockmsith
I am a jewellery retailer and I use the ultra modern safety vault having three levels of access for the stock-in-trade. Being an electronic machine, its locks got struck up and jammed when there some electric fault in the mains supply. Even after the power supply was restored, the locks were dysfunctional. I called up the Run Local Locksmith on reference from the neighbouring jeweller. After making the initial checks and trying a few things, they were able to open it up after some half an hour of labour. I have never seen the tools which he used for doing the job. No doubt they are the best equipped to handle the most complex tasks.

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Sandra Davis29
Center Line, US
Dec 22, 2010 10:25 am EST
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I left my three year old kid in the room and went to the kitchen to take the food. Due to the force of wind, the door of the room got bolted automatically and my kid got locked up inside the room. The lock required the key to get unbolted from outside of the room and, to add to the problem, I got the key locked up inside the room as well.
Though I could see what my kid was up to from the window, I had to seek locksmith help. I found Run Local Locksmith while searching through the net and called them.
Thinking that it might take them some time to come, I tried opening the window panes for reaching the door lock. To may astonishment, the locksmith was here within the next 15 minutes and he did not take more than 10 minutes to open the door. So, the problem was solved with a remarkable speed.

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Richard James
Center Line, US
Dec 17, 2010 7:10 am EST

The keys of my BMW got locked inside it accidently. I used the internet to find who can open its door without any damage. The first few calls to the service providers were either transferred to the automated voice recorders or were not responded at all, which I found quite strange. Run Local Locksmith not only took the call at 2 in night but also sent the expert automobile locksmith within next 25 minutes.

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James Canada
Toronto, CA
Dec 14, 2010 6:03 am EST

I seriously do not have a clue about why everyone is criticizing the services of run Local locksmith . I took services from them just a week back and it was the best services I could ever get. The team was so humble and wonderful in cooperation and the charges levied were exactly explained to us and the same are visible on the website. Best Services are offered by them presently I have even given there reference to some of my friends living in here are one of them called me saying that the team is too good in delivering services and very efficient and knowledgeable in the area of expertise. I am really very happy. I hope if you people take there help now probably it would be best. Try them once [protected]

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HarryPanther
Bucyrus, US
Dec 08, 2010 1:14 pm EST

The first time I called Run Local Locksmith was to change locks on my business and because of the high quality service I also called them to my house to change locks there. I even recommended them to my friends and business partners. They had a low price and the locksmith who came was very fast and answered all my questions and explained everything before the job was done and also clearly was someone you can trust with your home security.

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HarryPanther
Bucyrus, US
Dec 08, 2010 1:13 pm EST

As a realtor I frequently need the services of a locksmith and I can only recommend services that I have personal experience with. Run Local Locksmith is the company I would call to work on my own home and therefore I am confident in referring them to my clients and friends. I know they will get the same outstanding service that I have. Professional, prompt and knowledgeable not to overlook personable.

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5:38 pm EDT
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Run Local Locksmith Poor customer service

OMG! Where do I start... I called this company and 8:15pm on 6/13/2010 because of their that add stated that there was a 15 minute wait well low and behold that 15 minute wait turned into a nightmare... After waiting the first 45 minutes I called back to see how long before the locksmith would come out to my home, I spoke with Rachel and asked how long would it be because I was locked outside with my 4 year old child and that it had gotten dark, well at that time Rachel told me that she would call the locksmith and have him to call me in a few minutes... Well after waithing additional 30 minutes i called back to speak with Christie or Christine and was told the same thing... Well continuing to be patient I called back about 30 minutes later and asked to speak to a supervisior and spoke with Jazmine who said the she was the supervisior and was told that the locksmith was on the way i explained my situation and that i was outside with my child and I just needed to know if or when he was coming because if he wasn't coming I needed to call another company. Jazmine put me on hold for almost a hour and called the owner, she said that the owner had spoken to the locksmith and that he was on the way once again I asked how long and of course she (jazmine) said that he would call in a few minutes which never happened, by this time it was almost 3 hours from my frist call. Eventually I just hung up and used other resources to get into my houe... This company is a joke and very unprofessional. This company should be put out of business the owner and the employees are less then human for anyone to leave people stranded outside with their child for 3 hours in the dark are evil and I hope that one day everyone that works for this company have to endure what me and my child went through. And then maybe they want be so quick to put and leave you on hold or keep telling you lies that the locksmith is on the way when they know he is not... I hope everyone that was involved in this matter gets what is coming to them...

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truthbetold12
, US
Sep 21, 2012 12:50 am EDT

LIARS! They cheat you on the call in price and then leave you with no other option but to pay at the end. Their call in center sounds like a very unprofessional setting where its a #s game versus actual quality of service. No offense but these comments sound like they are coming from many of the call support "representatives" they have there working. Why not? The boss ordered them to post pleasant and good PR on the company all over the world wide web. Total Scam.

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truthbetold12
, US
Sep 21, 2012 12:39 am EDT

All these positive comments are fake and are paid web developlers / advertisers who are just spreading false promotions about this company. This company is illicit in it's activities and participates in US tax evasion and money laundering.

John. A. Simmer
John. A. Simmer
Tampa, US
May 31, 2011 2:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I had an important meeting today. I rushed to my office and when I reached the parking lot I got down in a hurry and closed the door. I then realized that I had locked the car keys in the car itself. I went to my office and completed my meeting. After the meeting I was wondering how to unlock my car. My assistant then gave me Run Local Locksmith’s number. I called them and they came to my office in a very short span of time. They unlocked the car for me. I am really happy with the service I got.
Thank You Run Local Locksmith!..

John. A. Simmer
John. A. Simmer
Tampa, US
May 31, 2011 12:42 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Last night I was clearing my kitchen. I picked up the entire litter on the table and put it in the dustbin. Today when I was searching for the keys to my car, I realized that the keys were kept on the table under that litter and it was cleaned up along with the other stuff. I then called Run Local Locksmith. They came to my rescue and unlocked the car for me. I would like to thank Run Local Locksmith for their support.

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johnny rawl
Michigamme, US
Jan 18, 2011 9:50 am EST
Verified customer This comment was posted by a verified customer. Learn more

The well equipped Run Local Lockmsith
I am a jewellery retailer and I use the ultra modern safety vault having three levels of access for the stock-in-trade. Being an electronic machine, its locks got struck up and jammed when there some electric fault in the mains supply. Even after the power supply was restored, the locks were dysfunctional. I called up the Run Local Locksmith on reference from the neighbouring jeweller. After making the initial checks and trying a few things, they were able to open it up after some half an hour of labour. I have never seen the tools which he used for doing the job. No doubt they are the best equipped to handle the most complex tasks.

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Richard James
Center Line, US
Dec 17, 2010 7:03 am EST

The keys of my BMW got locked inside it accidently. I used the internet to find who can open its door without any damage. The first few calls to the service providers were either transferred to the automated voice recorders or were not responded at all, which I found quite strange. Run Local Locksmith not only took the call at 2 in night but also sent the expert automobile locksmith within next 25 minutes.

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James Canada
Toronto, CA
Dec 14, 2010 6:03 am EST

I seriously do not have a clue about why everyone is criticizing the services of run Local locksmith . I took services from them just a week back and it was the best services I could ever get. The team was so humble and wonderful in cooperation and the charges levied were exactly explained to us and the same are visible on the website. Best Services are offered by them presently I have even given there reference to some of my friends living in here are one of them called me saying that the team is too good in delivering services and very efficient and knowledgeable in the area of expertise. I am really very happy. I hope if you people take there help now probably it would be best. Try them once [protected]

Shirley Hall
Shirley Hall
, NO
Dec 13, 2010 4:44 am EST

I dont know about others, but my experience was different. They were a little late, but their work was excellent. I will give them 10/10 on their work performance. I took services from them just a month back and it was the best services i could ever get. The team was so humble and wonderful in cooperation and the charges were exactly explained to us and the same are visible on the websites. They offer lock installation, lock repair, and installation of locks with pick-proof cylinders. Today, Run Local is at the forefront of cutting-edge technology such as biometrics and high security locks. Providing a wide range of products, styles and finishes, Run Local can install what you need. In addition, They stand behind every lock they install with some of the best after-sales service in the business. They offer a 6 month warranty on new locks.

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vitor_ben
, IN
Dec 10, 2010 12:03 pm EST

They have best services to offer. I have checked they are acclaimed by BBB accredited business and also in list of llinois dept of financial and professional regulation License section. They are professional licensed, bonded and insured! They offer lock installation, lock repair, and installation of locks with pick-proof cylinders. They carry low, medium, and high security locks for all of your security rerun local locksmith residential services include; House lockouts, Install, repair or replace all locks, Re-key of all types of locks., High security locks installed, Key less entry locks installed, Cabinet locks, gun and file cabinets can be re keyed or changed, Safe combinations changed, Garage door locks can be re keyed or changed, Mailbox locks and keys installed or changed. Whether you are a domestic or commercial customer, they have a perfect locksmith solution for you. They are proud to drive our costs down to serve you more efficiently.

Johanna Taylor
Johanna Taylor
Salt Lake City, US
Dec 08, 2010 7:06 am EST
Verified customer This comment was posted by a verified customer. Learn more

I am sure that you people have had a real bad experience but just to share my experience as it was really good to hire services of Run Local Locksmiths technicians.
I went off locking the door inside out by mistake as the new technology door of high security, I called one of the local artisans and they said we can not give this services as this technology is not with us . I placed two guards on the door that night and tried another artisans they replied in the same manner.
I called Run Local Locksmith as they operate 24hours*7nights and even on holidays. I called them at night around 12am and the technicians was available at my place in 15mins he checked the door and replaced the lock in 25mins with the high proficiency and effectiveness.
I was so happy and delighted with the services that the charge of $450 seemed too reasonable to me.

ComplaintsBoard
A
5:26 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Run Local Locksmith Rip-off, Rude, Deception

My son had locked his car keys in his trunk, which were the only keys for the car as the second set was lost. He was at a sports gated complex when this happened. They explained that the $29 is for showing up and gave an estimate of $45 for the rest of the work. The only credit card he had was AMEX and they don't take that. He finally scraped together $100 by borrowing from his friends. They showed up about 1--1/2 hours after the "locksmith" was dispatched. It was close to closing time when the gates would be locked. The locksmith demanded $165 so we had no choice, but to allow them to charge our credit card for the additional. He wouldn't charge the entire amount and demanded taking the cash first. He open the drivers side door using inflatable balloons which tripped the alarm, which in turn put the car in a shutdown mode. Using the trunk button, just set off the alarm. The "Locksmith" tired to break into the trunk thru the backseat armrest, then gave up. He they pronounced that he had opened the car for my son, said he had other calls and abandoned my son. I plan to file complaint with the states attorney's office and other government agencies.

Read full review of Run Local Locksmith and 39 comments
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John. A. Simmer
John. A. Simmer
Tampa, US
May 31, 2011 12:51 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Last night I was clearing my kitchen. I picked up the entire litter on the table and put it in the dustbin. Today when I was searching for the keys to my car, I realized that the keys were kept on the table under that litter and it was cleaned up along with the other stuff. I then called Run Local Locksmith. They came to my rescue and unlocked the car for me. I would like to thank Run Local Locksmith for their support.

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Richard James
Center Line, US
Dec 17, 2010 6:50 am EST

The keys of my BMW got locked inside it accidently. I used the internet to find who can open its door without any damage. The first few calls to the service providers were either transferred to the automated voice recorders or were not responded at all, which I found quite strange. Run Local Locksmith not only took the call at 2 in night but also sent the expert automobile locksmith within next 25 minutes.

Shirley Hall
Shirley Hall
, NO
Dec 13, 2010 4:41 am EST

I dont know about others, but my experience was different. They were a little late, but their work was excellent. I will give them 10/10 on their work performance. I took services from them just a month back and it was the best services i could ever get. The team was so humble and wonderful in cooperation and the charges were exactly explained to us and the same are visible on the websites. They offer lock installation, lock repair, and installation of locks with pick-proof cylinders. Today, Run Local is at the forefront of cutting-edge technology such as biometrics and high security locks. Providing a wide range of products, styles and finishes, Run Local can install what you need. In addition, They stand behind every lock they install with some of the best after-sales service in the business. They offer a 6 month warranty on new locks.

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vitor_ben
, IN
Dec 10, 2010 12:12 pm EST

As per my suggesion Run Local Locksmiths are best in there services. I had used there services and highly influenced by there performance. They are best in there work. I know Run Local Locksmith are best in there work, as i had self experienced it. Run Local Locksmith has a awesome services. I took services from them just a month back and it was the best services i could ever get. The team was so humble and wonderful in cooperation and the charges were exactly explained to us and the same are visible on the websites. They offer lock installation, lock repair, and installation of locks with pick-proof cylinders. They carry low, medium, and high security locks for all of your security neRun local locksmith residential services include; House lockouts, Install, repair or replace all locks, Re-key of all types of locks., High security locks installed, Key less entry locks installed, Cabinet locks, gun and file cabinets can be re keyed or changed, Safe combinations changed, Garage door locks can be re keyed or changed, Mailbox locks and keys installed or changed. They have great prices with great customer service and you benefit from there fantastic 15-minute response time, which is the time from which your call is received until the time that your locksmith is dispatched. They offer a 90-day guarantee on all of our work.Again I conclude by saying they are awesome in services offered Excellent Services ! Run Local Locksmith.

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HarryPanther
Bucyrus, US
Dec 08, 2010 1:10 pm EST

Thank you David for helping me unlock my front door! I was stuck outside for about an hour and you came to my rescue, Thank you also for fixing all the locks and re-keying them!
Great customer service and great price!

I will call Run Local Locksmith again and will for sure recommend them to my friends and a family!

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HarryPanther
Bucyrus, US
Dec 08, 2010 1:09 pm EST

It is nice to have a business that is not going to overcharge you or put parts that are not needed..

Run Local Locksmith did an excellent job while being honest and upfront about the problem and what it will cost to fix it!

Johanna Taylor
Johanna Taylor
Salt Lake City, US
Dec 08, 2010 7:10 am EST
Verified customer This comment was posted by a verified customer. Learn more

I am sure that you people have had a real bad experience but just to share my experience as it was really good to hire services of Run Local Locksmiths technicians.
I went off locking the door inside out by mistake as the new technology door of high security, I called one of the local artisans and they said we can not give this services as this technology is not with us . I placed two guards on the door that night and tried another artisans they replied in the same manner.
I called Run Local Locksmith as they operate 24hours*7nights and even on holidays. I called them at night around 12am and the technicians was available at my place in 15mins he checked the door and replaced the lock in 25mins with the high proficiency and effectiveness.
I was so happy and delighted with the services that the charge of $450 seemed too reasonable to me.

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LocksmithScamBuster
San Diego, US
Dec 07, 2010 8:36 am EST

This scam outfit is NOT accredited by the BBB, and in fact has an "F" rating for every location nationwide. Check here: http://www.bbb.org/west-florida/business-reviews/locksmith-supply-stores/run-local-locksmith-in-plant-city-fl-90068396 (If the URL is missing, it's the BBB, use a search engine, then type in "run local locksmith" into THEIR search engine)

They are also NOT members of ALOA, check here: http://www.findalocksmith.com/search.aspx (If the URL is missing, it's find a locksmith (dot) com - No spaces)

They are part and parcel of the illegal foreign nationals running scams out of Florida, but advertising as "local" - Nearly ALL of the technicians are non-work visa'd individuals, and the parent company is under indictment in multiple states. $20 million dollars a year for these folks. See here: http://www.google.com/search?sourceid=navclient&ie=UTF-8&rlz=1T4GGLL_enUS373US373&q=locksmith+scams (If the URL is missing, search any search engine for "locksmith scams")

Check out the poor English in many of the posts FOR the business. Most of the people are foreign nationals who are NOT visa'd to work here. That $20 billion above? ALL shipped out of the country.

About the original poster? As a locksmith, and a legitimate one, under NO circumstances should any Kwikset other than a SmartKey take longer than 10 minutes to pick, and that's for a noob or a non-proficient 'smith. The rest of us can do it in 2. While you'll ALWAYS pay a higher cost for hardware from a locksmith than from say, Home Depot, under no circumstances should it be anywhere near $110. The pick to open cost should have been minimal - In So Cal, the entire job would have come in under $100.

How the scam works: A company in a different country (always the same one) sets up thousands of "local" phone numbers here, then mass registers them in Google Local and other search engines. When you call, you get an operator in New York or Florida, who has NO clue where you are, but dispatches a "technician" - The "technician again, is generally a non-work visa'd individual, usually here on a student visa. The parent company sets fake prices, shill prices, as lead-in's... $19 car unlocks, $29 service calls, etc. They tell the "technician" that they'll require XX of dollars for the service, ALWAYS a higher than normal price to begin with. Whatever the "technician" forces/intimidates you into paying on top of that is the ONLY money he makes. It is then incumbent on him to charge as much as possible under any pretense as possible so he gets some money/pay. The "technician" then splits out the company's "fee" - Gets a Money Order, and sends it to a collection address out of the country.

Some of the "technicians" sell the key codes and key copies for homes to an lesser element for fast cash - Leaving you open to car theft (not reimbursable without a forced entry), and home invasions and robberies.

If a technician demands far, FAR more than he quoted, call the police, while he's there. Do NOT let him intimidate you. If he knows you're calling the police, 9 times out of 10 he will leave, as he does not want to be found with burglary tools (picks and such) without a business or other license. Then call a REAL locksmith and get your place rekeyed, as the fake locksmith has your codes.

Fake locksmiths are a very real, and very dangerous problem. Be proactive.

Lawyer smith
Lawyer smith
Essex, GB
Dec 06, 2010 5:05 am EST
Verified customer This comment was posted by a verified customer. Learn more

As a professional I would suggest you all that there is no such things for whome we sould worry. As this is the age of competition and there are lots of competitors in all fields. So if u read negative comments on Run Local Locksmith's, then dont worry, ignore it and try to call them when you are in need. There is no problem by giving them one chance. As we all have right to think, as we like. So use your brains & take decisions.

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James Canada
Toronto, CA
Dec 03, 2010 5:06 am EST

They are professional locksmiths are licensed, bonded and insured! They offer lock installation, lock repair, and installation of locks with pick-proof cylinders. They carry low, medium, and high security locks for all of your security needs. They charge a $15 service fee for every customer visit we make. The total cost of your job will depend on the services rendered as labor plus materials purchased along with the $15 service call. Come and enjoy our great prices and great customer service when you benefit from our fantastic 15-minute response time, which is the time from which your call is received until the time that your service technician is dispatched and don’t forget about our 90-day guarantee on all of our work.

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