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4:58 am EDT

Ram Couriers Disappointed by their service

They were supposed to deliver my package yesterday which their agent told them that he got lost. He only tried to call me once as I was about to answer it cut off. A lady by the name of Zanele emailed me asking about my availability and I replied. So today they expect me to wait for the package the whole day again. I believe that since it was supposed to be delivered yesterday they should have started with it today. Disappointed by their service. That is poor service indeed.

Country of complaint: South Africa

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Pretty Nqobilearh
Durban, ZA
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Jul 07, 2021 1:54 pm EDT

We were suppose to recieve our delivery like 3 days back .but because the person who was suppose to collect ddnt hv a ID but instead produced a liscence like they did with the first delivery..they mentioned we had to just just the delivery address to my work place so i can provide my ID...they called me once on the 6/06/21 ...i had changed the address but still i hvnt recieved any feedvack . address was changed yesterday

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8:04 am EST
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I'm beyond pissed off with the [censored]en service received from ram. The 1st attempt to deliver I wasn't notified when the driver arrived, no one gave me a heads to let me know that the driver is on his way... The driver refused to wait 5 min and left. I was then [censored]ed around for 2 days wasted my airtime with agents that told me my device would be delivered...

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7:18 am EDT
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We as a small business company made use of Ram Couriers as our transport company. In March, this year they transport doors and panels to a Kitchen Company in Kimberly which we have supplied for several years. When they delivered the doors and panels it was severely damaged. If you look at the photo’s attached you can clearly see the cargo was not handled...

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