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CB Apparel Rue21 Complaints #2-21
Rue21

Rue21 review: Store manager

P
Author of the review
4:35 pm UTC

I currently work at Rue21, My store manager is very rude and doesn’t do anything. She expects her employees to do everything but she expects it to be done her way. If it isn’t done her way, she will tell you that it’s not right and will make you re-do it. She uses her power to override managers on duty whenever she isn’t clocked in and cannot keep employees because of her attitude. I worked a 4 1/2 hour shift, the manager on duty had told me to stay at the cash wrap to be available for the customers who were shopping. I had sat on a little bench that was right behind the cash register for quite literally a minute because my feet were in excruciating pain from walking around the store for 3 1/2 hours. The store manager walked in after her shift, motioned me to get up, came behind the counter to check something on the register, got on my case about sitting down, said she was sitting in her car watching me, and then accused me of not doing anything. I explained to her that I had just sat down and that I had already helped the customers that were in the store. I proceeded to leave the cash wrap although I knew that once I did, that the customers would probably come to the register. Sure enough, right after I left from behind the cash wrap, a huge line formed and the store manager called me back over. Had she not have been there, those customers would’ve been waiting until I got back from picking up the store. Everytime I have worked with her, all she has done is stand behind the cash wrap and do paperwork. I have never seen her folding clothes or making sure the store is clean. She doesn’t make Rue an enjoyable place to work, I dread going to work if I know she’s the manager on duty for that day.

Desired outcome: I would like her behavior to change and for her to actually work instead of micromanaging everyone

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  1. Rue21 Contacts

  2. Rue21 phone numbers
    Click up if you have successfully reached Rue21 by calling +1 (866) 533-4783 phone number 0 0 users reported that they have successfully reached Rue21 by calling +1 (866) 533-4783 phone number Click down if you have unsuccessfully reached Rue21 by calling +1 (866) 533-4783 phone number 0 0 users reported that they have UNsuccessfully reached Rue21 by calling +1 (866) 533-4783 phone number
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  3. Rue21 emails
  4. Rue21 address
    800 Commonwealth Dr., Warrendale, Kentucky, 15086, United States
  5. Rue21 social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 20, 2026
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Rue21 Category
Rue21 is ranked 54 among 138 companies in the Apparel category