RPI’s earns a 1.0-star rating from 0 reviews and 3 complaints, showing that the majority of customers are dissatisfied with purchases.
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Delayed Delivery from RPI: Is the Wait Worth It?
I ordered a part from RPI (replacementparts.com) a while back and I'm still waiting for it to arrive. It's been a hot minute and the tracking info says that the item is still out west somewhere. I'm getting a bit antsy, but I'm hoping it'll show up soon. I mean, I know things can get held up in transit, but it's been a while now. I'm just hoping the part is worth the wait.
Disappointing Experience with RPI: Long Wait and Poor Customer Service
So, I ordered a part from RPI (replacementparts.com) and let me tell you, it took FOREVER to get to me. Like, over a month. And when I tried to contact them to see what was up, it was a real pain in the butt. I had to jump through a bunch of hoops just to get someone on the phone. And even then, they weren't super helpful. Honestly, I don't think I'll be ordering from them again. It's just not worth the hassle.
RPI Review: Good Quality Parts, Slow Shipping & Website Navigation
I was pretty frustrated with RPI (replacementparts.com) because I thought I would get my order in a jiffy. But it took them four months to send me a single washer for my lawn mower tire. I mean, come on! That's a long time to wait for a tiny part.
But I have to say, when I finally got my washer, it was exactly what I needed. It fit perfectly and my lawn mower was back in action. So, I guess the quality of their parts is good, but their shipping time needs some serious improvement.
I also had some trouble navigating their website. It wasn't very user-friendly and it took me a while to find what I was looking for. But once I did, the ordering process was pretty straightforward.
Overall, I would say that RPI has some good quality parts, but their shipping time and website could use some work. If you're not in a rush to get your parts, then they might be a good option for you. But if you need something quickly, you might want to look elsewhere.
Is RPI Legit?
RPI earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for replacementparts.com can be seen as a positive aspect for RPI as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of RPI's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Several positive reviews for RPI have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Replacementparts.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Replacementparts.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The replacementparts.com may offer a niche product or service that is only of interest to a smaller audience.
- We detected that replacementparts.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
Overview of RPI complaint handling
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RPI Contacts
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RPI phone numbers+1 (800) 221-9723+1 (800) 221-9723Click up if you have successfully reached RPI by calling +1 (800) 221-9723 phone number 0 0 users reported that they have successfully reached RPI by calling +1 (800) 221-9723 phone number Click down if you have unsuccessfully reached RPI by calling +1 (800) 221-9723 phone number 0 0 users reported that they have UNsuccessfully reached RPI by calling +1 (800) 221-9723 phone number
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RPI social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 09, 2025
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