The complaint has been investigated and
resolved to the customer's satisfactionResolved RPG Show — lace wig
resolved to the customer's satisfaction
I purchased my first lace wig from RPG SHOW . I order a custom lace wig after 2 1/2 months the wig arrived looking like a big ball of wolf hair. I sent the wig back and agreed to a in stock wig.( I did not want to wait an additioal 2 months for the custom.) After 2 week I took the wig for a professional wash the ear to ear strech on one side of the wig loosen flat. The real problems came after the second wash...not only did the ear to ear strech flatten loose on the other side the hair matted rock hard all over the wig. I contacted RPGSHOW they requested pictures so they could resolve the matter. I e-mailed pics the same day. My next e-mail requested I send the wig back so that their people could look at the wig. They also informed me that this had never happen to their product before. I was out 313.00 dollars and they never sent me the different from the custom wig order (the in stock wig was less money.) Another thing the hair on this wig never blow in the wind and when I lifted it let it fall it would just remain lifted...it would not fall. A picture is worth a thousand words I just wish I could post the Pictures.
I WILL NEVER PURCHASE FROM RPGSHOW AGAIN!